Poly EncorePro 520 QD Stereo Noise Cancelling Headset

Poly EncorePro 520 QD Stereo Noise-Cancelling Headset (783P6AA) - Local Warranty

Poly EncorePro 520 Professional Stereo Contact-Centre Headset

The Poly EncorePro 520 is a professional stereo (dual-ear) corded headset engineered for the demands of busy contact centres and customer-service teams. Built around a Quick Disconnect (QD) connection, it lets agents step away from the desk without removing the headset, while the dual-ear design helps them focus and block out a noisy floor. Its noise-cancelling microphone, durable construction and all-day comfort make it a dependable workhorse for high-volume calling, delivering consistent, professional audio shift after shift.

Dual-Ear Focus with Noise-Cancelling Microphone

The stereo dual-ear design helps agents concentrate by reducing surrounding distractions, while a noise-cancelling microphone ensures every customer is heard clearly. Wideband audio keeps speech natural and intelligible. The result is focused, professional conversations even on the busiest contact-centre floor.

Quick Disconnect (QD) Flexibility

The EncorePro 520 uses a Quick Disconnect connector that pairs with a QD bottom cable or USB adapter (sold separately) to connect to desk phones or computers. Agents can disconnect and walk away from the desk while staying logged in, then reconnect instantly. This flexibility is purpose-built for the way contact centres work.

Comfortable, Hygienic Design for All-Day Wear

A lightweight frame, soft ear cushions and adjustable headband deliver comfort across long shifts, while the hygienic, easy-to-clean design supports shared and hot-desking environments. The robust construction is built to withstand intensive daily use. This makes the EncorePro 520 ideal for round-the-clock contact-centre operations.

SoundGuard Hearing Protection

Poly SoundGuard technology protects agents against acoustic spikes and helps keep sound within safe levels for comfortable, all-day listening. This is essential protection for staff who spend entire shifts on calls. The result is comfortable, worry-free audio.

Ideal For

The Poly EncorePro 520 is ideally suited to contact-centre and customer-service agents who need a durable, comfortable dual-ear corded headset with QD flexibility and noise-cancelling clarity.

Technical Specifications

General
• Model: EncorePro 520 (HW520)
• Part Number / MPN: 89434-01 / 783P6AA
• GTIN: 017229144712
• Manufacturer: Poly (HP)
• Type: Corded QD headset
• Wearing Style: Stereo (dual ear)
• Connectivity: Quick Disconnect (QD) – bottom cable/adapter sold separately
• Colour: Black

Audio
• Noise-cancelling microphone
• Wideband audio for clear speech
• Poly SoundGuard hearing protection

Compatibility
• Connects to desk phones or PC via QD cable/USB adapter (sold separately)
• Suitable for contact-centre and UC deployments