Manufacturer Warranty and DOA

Revised November 2024. Policies are subject to change.

 

HP Poly (Previously known as Polycom and Plantronics)

DOA Period*:

Poly Branded. Please contact Poly Tech support at 800-616-1958 or contact SourceIT support at +65 96700500. SourceIT does not accept DOA product on behalf of the supplier. Poly Branded: 14 days from invoice date

Manufacturer's Warranty Terms:

Visit Poly's website for full manufacturer warranty information.

Warranty Service:

https://support.hp.com/us-en/contact/poly-serial-number

 

Jabra

DOA Period*:

Jabra Branded. Please contact Jabra Tech support or contact SourceIT support at +65 96700500. SourceIT does not accept DOA product on behalf of the supplier. Poly Branded: 14 days from invoice date

Manufacturer's Warranty Terms:

Visit Jabra's website for full manufacturer warranty information.

Warranty Service:

https://www.jabra.com/en-sg/support

 

Logitech

DOA Period*:

Logitech Branded. Please contact Poly Tech support at +65 3163 8436 or contact SourceIT support at +65 96700500. SourceIT does not accept DOA product on behalf of the supplier. Logitech Branded: 14 days from invoice date

Manufacturer's Warranty Terms:

Visit Logitech's website for full manufacturer warranty information.

Warranty Service:

If over 90 Days for Teams  or Zoom Room Bundle, refer to the link below and file a ticket;

https://prosupport.logi.com/hc/en-sg/requests/new?ticket_form_id=360002418454

Don't see your brand?

Contact us at +65 6978 3502 or support@sourceit.com.sg