Manufacturer Warranty and DOA
Revised February 2023. Policies are subject to change.
Poly (Previously known as Polycom and Plantronics)
DOA Period*:
Poly Branded. Please contact Poly Tech support at 800-616-1958 or contact SourceIT support at +65 96700500. SourceIT does not accept DOA product on behalf of the supplier. Poly Branded: 14 days from invoice date
Manufacturer's Warranty Terms:
Visit Poly's website for full manufacturer warranty information.
Warranty Service:
https://www.poly.com/sg/en/support/contact
Jabra
DOA Period*:
Poly Branded. Please contact Poly Tech support at 800-616-1958 or contact SourceIT support at +65 96700500. SourceIT does not accept DOA product on behalf of the supplier. Poly Branded: 14 days from invoice date
Manufacturer's Warranty Terms:
Visit Poly's website for full manufacturer warranty information.
Warranty Service:
https://www.poly.com/sg/en/support/contact
Logitech
DOA Period*:
Logitech Branded. Please contact Poly Tech support at +65 3163 8436 or contact SourceIT support at +65 96700500. SourceIT does not accept DOA product on behalf of the supplier. Logitech Branded: 14 days from invoice date
Manufacturer's Warranty Terms:
Visit Logitech's website for full manufacturer warranty information.
Warranty Service:
If over 90 Days for Teams or Zoom Room Bundle, refer to the link below and file a ticket;
https://prosupport.logi.com/hc/en-sg/requests/new?ticket_form_id=360002418454
Contact Us:
https://sourceit.com.sg/pages/contact
Our Partner:
CALL: +65-6978-3502 or 6978-3505 Can't Call? Just drop us a message to Sales@sourceit.com.sg
SourceIT Pte Ltd
9 Jalan Lembah Kallang,
#02-01, Singapore 339565
(5 min walk from Bendemeer MRT Exit A)
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Feel free to reach out to us if you need more information regards to our products & services.
