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Manufacturer Warranty and DOA

Revised November 2024. Policies are subject to change.

HP Poly (Previously known as Polycom and Plantronics)

DOA Period*:

Poly Branded. Please contact Poly Tech support at 800-616-1958 or contact SourceIT support at +65 96700500. SourceIT does not accept DOA product on behalf of the supplier. Poly Branded: 14 days from invoice date

Manufacturer's Warranty Terms:

Visit Poly's website for full manufacturer warranty information.

Warranty Service:

https://support.hp.com/us-en/contact/poly-serial-number

Jabra

DOA Period*:

Jabra Branded. Please contact Jabra Tech support or contact SourceIT support at +65 96700500. SourceIT does not accept DOA product on behalf of the supplier. Poly Branded: 14 days from invoice date

Manufacturer's Warranty Terms:

Visit Jabra's website for full manufacturer warranty information.

Warranty Service:

https://www.jabra.com/en-sg/support

Logitech

DOA Period*:

Logitech Branded. Please contact Poly Tech support at +65 3163 8436 or contact SourceIT support at +65 96700500. SourceIT does not accept DOA product on behalf of the supplier. Logitech Branded: 14 days from invoice date

Manufacturer's Warranty Terms:

Visit Logitech's website for full manufacturer warranty information.

Warranty Service:

If over 90 Days for Teams or Zoom Room Bundle, refer to the link below and file a ticket;

https://prosupport.logi.com/hc/en-sg/requests/new?ticket_form_id=360002418454

Don't see your brand?

Contact us at +65 6978 3502 or support@sourceit.com.sg

Supported Procurement Platform: GeBIZ, Vendors@Gov, SAP Ariba, Sesami, InvoiceNow, PEPPOL
SourceIT Pte Ltd accepts major Government / Government Agencies approved procurement platform, making procurement process smoother and more efficient than ever before. The platforms has been integrated into our system to enhance your convenience and provide you with real-time updates on your procurement activities. We too welcome corporate inquiries, If you represent a business or organization looking for a reliable and efficient IT / AV partner, we are here to assist you. Our e-store caters to both small businesses and large enterprises, and our dedicated account managers is ready to address any specific requirements you may have.

Welcome To SourceIT Pte Ltd!
At SourceIT Pte Ltd, we understand the importance of seamless and efficient communication for businesses of all sizes. As a leading video conferencing solutions provider, we are dedicated to delivering innovative and reliable services that empower organizations to connect, collaborate, and succeed in today's fast-paced business landscape. SourceIT offer a wide range of communication services tailored to meet the unique needs of businesses. From small startups to large enterprises, our solutions are designed to enhance productivity, streamline operations, and foster seamless collaboration. Our services including but not limited to Video Conferencing Solution, Meeting Room Solutions, Communication and Collaboration, Hybrid Workspace Solution, Contact Centre Solution, Cloud Communication, Voice Services, Collaboration Tools.

Why Shop with SourceIT Pte Ltd?
By choosing SourceIT as your communication solutions provider, you gain access to a comprehensive range of tailored solutions, cutting-edge technology, personalized support, seamless integration, cost-effective options, and industry expertise. We are committed to empowering your business with reliable, efficient, and innovative communication tools that drive success and enable you to stay ahead in today's competitive business landscape. Partner with SourceIT and experience the difference in your communication capabilities.

Top Brands that We Carry Include: Aruba Networks, AMD, Allied Telesis, APC Schneider Electric, ASUS, ATEN, AutoDesk, Bose Professional, Barco, BenQ, Crestron, Cisco, Cisco Meraki, Canon, Dell Technologies, DLINK, DJI, EPOS Sennheiser, Ergotron, EATON, EPSON, Fortinet, Fujitsu, Fujifilm, Google, HP Inc, HPE Networking Instant On, Hewlett Packard Enterprise HPE, Huawei, Heckler Design, Jabra, Tungsten Automation Kofax, Logitech, Lenovo, LG Business Solutions, Microsoft, Microsoft Surface, Neat, NVIDIA, Noble Locks, HP Poly, Palo Alto Networks, Panasonic, Philips, Ricoh, Ruckus Network, Rakuten Kobo, Trend Micro, TP-Link, Screenbeam, Socomec, Shure, Samsung, Synology, Startech, Vertiv, Viewsonic, Yealink, Zebra.