End User Computing
End-user computing (EUC) refers to the use of technology by individuals, typically employees within an organization, to perform their job functions. It encompasses all the hardware, software, and services that are used by employees to access and process information, communicate, and collaborate with others.
The key components of EUC include:
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Hardware: This includes personal computers, laptops, tablets, smartphones, and other devices that are used by employees to access and process information.
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Software: This includes operating systems, productivity applications, and specialized software that are used by employees to perform their job functions.
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Services: This includes services such as email, file storage, and collaboration tools that are used by employees to communicate and collaborate with others.
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Security and compliance: This includes measures to ensure that EUC solutions are secure and compliant with organizational policies and regulations.
EUC is an important aspect of an organization's IT strategy as it enables employees to work more effectively and efficiently. It also enables employees to access the information and resources they need, regardless of their location, which can help organizations to improve their productivity and responsiveness.
In addition, EUC also includes the management and maintenance of all the components of EUC, as well as the end-user support. This includes software updates, security patches, backups, and other activities that ensure the EUC environment is stable, secure, and always up-to-date.
