As a leading AV/IT e-commerce store, SourceIT is pleased to serve customers worldwide with secure and dependable overseas shipping options. To help you understand our international shipping process, here are the key details you’ll need to know about costs, payment options, delivery times, and more.

Shipping Fees and Calculation

Overseas shipping fees are determined by two main factors: destination region and product weight. For an accurate shipping quote, please consult with our sales team. Note that due to fluctuating exchange rates, you may need to cover any additional shipping costs at the time of payment. Also, standard delivery promotions are exclusive to local orders and do not apply to international shipments. Customers are responsible for managing customs and tax charges upon arrival in their country.

Payment Methods

SourceIT supports a range of secure payment options to make your purchase seamless, including credit card, GrabPay, GooglePay, PayNow, and more. For a complete list of available payment methods, please visit our Payment Methods page.

After-Sale Service and Warranty

Our after-sale support, including Return Merchandise Authorization (RMA) services, is strictly available within Singapore under the distributor’s local warranty. International customers are responsible for the delivery charges if they need to return a product for warranty service.

Tariffs and Import Duties

Many countries impose tariffs on imported goods, which vary based on local regulations and product type. Customers are responsible for any tariff or import duties applicable in their country upon delivery.

Overseas Shipping Time

For international orders, the estimated shipping time is typically an additional 5-10 working days beyond the standard processing time listed on each product page. Actual delivery times may vary depending on the destination and courier.

Please Note:
Certain large equipment may not be eligible for overseas shipping.
Products sold by third-party merchants on SourceIT are not available for international shipping.

SourceIT is committed to providing international customers with high-quality AV/IT products, competitive shipping solutions, and flexible payment methods. For more information or to get a customized quote, feel free to reach out to our sales team.