J5Create JCD397 4K60 Elite USB-C Triple-Monitor 10Gbps Mini Dock
Shipping calculated at checkout.
PRODUCT DESCRIPTION
J5Create JCD397 4K60 Elite USB-C Triple-Monitor 10Gbps Mini Dock - 2 Years Local Warranty
A compact USB-C mini dock that adds display, data and charging ports to a laptop, small enough to carry between desk and meeting room.
Key Features
- Up to three external displays: 2 x HDMI plus 1 x DisplayPort (triple 4K30 on Windows MST hosts)
- Dual 4K 60Hz, or single display up to 1440p 144Hz (HDMI) / 1080p 240Hz (DP)
- 10Gbps USB-C and two 10Gbps USB-A ports plus SD/microSD 4.0 card reader
- Gigabit Ethernet and up to 100W USB-C Power Delivery pass-through
- Aluminium housing, plug-and-play with no driver
Equipping a team or office? Email sales@sourceit.com.sg for volume pricing and delivery lead time.
j5create JCD397 Datasheet — Technical Specifications
General
| Local Warranty (Singapore) | 2-year limited warranty (j5create), supplied by SourceIT with a GST invoice |
| Brand | j5create |
| Model | JCD397 |
| Product Name | 4K60 Elite USB-C Triple-Monitor 10Gbps Mini Dock |
| EAN | 4712795086324 |
Video Output
| Video Outputs | 2 x 4K60Hz HDMI Female; 1 x 4K60Hz DisplayPort Female |
| Displays Supported | 3 |
| Display Modes | Single up to 4K60Hz; dual up to dual 4K60Hz; triple up to triple 4K30Hz |
| Max Display Resolution | 3840 x 2160 |
| Max Refresh Rate (Windows MST) | 3840 x 2160 @ 60 Hz; 2560 x 1440 @ 144 Hz via HDMI; 1920 x 1080 @ 240 Hz via DP |
| Audio | 2.1 channel via HDMI |
Ports
| Host Connector | 1 x USB-C Male |
| Ports | 1 x USB-C 10Gbps; 1 x USB-C 5Gbps with Power Delivery 3.0; 2 x USB Type-A 10Gbps; 1 x USB-C Power Delivery 3.0; 2 x 4K60Hz HDMI; 1 x 4K60Hz DisplayPort; 1 x SD & microSD 4.0 card reader/writer; 1 x RJ45 Gigabit Ethernet |
| Max Data Transfer Rate | 10 Gbps |
| Network | RJ45 Gigabit Ethernet, 10/100/1000 Mbps |
Power
| Power Source | Bus-powered or self-powered |
| Power Delivery | Accepts up to 100W USB-C PD input; up to 85W pass-through to the laptop |
| Input | Up to 20V / up to 5A |
| Output | Up to 20V / up to 4.25A |
| Power Consumption | ≤ 650 mA |
Compatibility
| Driver | Plug-and-play, no driver installation required |
| MST | Not supported by macOS or Chrome OS (mirrored output only) |
| Listed Compatible Hosts | MacBook Air 13" 2019 or later; MacBook Pro 15" 2017 or later; MacBook Pro 16"; iPad Pro 11"/12" 2018 or later; Surface Pro 7; Surface Laptop 3 |
Physical
| Dimensions (W x D x H) | 55 x 17 x 148 mm (2.17 x 0.67 x 5.8 in.) |
| Weight | 123.5 g (4.36 oz) |
| Cable Length | 20 cm (7.87 in.) |
| Colour | Space Grey |
| Enclosure | Aluminium |
| Operating Temperature | -1 to 41°C (30 to 116°F) |
| Storage Temperature | -17 to 68°C (0 to 155°F) |
| Operating Humidity | < 85% non-condensing |
| Storage Humidity | < 85% non-condensing |
Compatibility & System Requirements
System Requirements
- Available USB-C port supporting DisplayPort Alternate Mode and USB Power Delivery 2.0 or 3.0
- Triple-monitor: host must support MST and DisplayPort 1.4 (without MST only one additional monitor)
- 4K @ 60 Hz requires DisplayPort 1.4 on host; DP 1.2 hosts limited to 4K @ 30 Hz
- 4K-capable display required for 3840 x 2160
- macOS supports SST only - all monitors show the same content
Compatibility
| Driver | Plug-and-play, no driver installation required |
| MST | Not supported by macOS or Chrome OS (mirrored output only) |
| Listed Compatible Hosts | MacBook Air 13" 2019 or later; MacBook Pro 15" 2017 or later; MacBook Pro 16"; iPad Pro 11"/12" 2018 or later; Surface Pro 7; Surface Laptop 3 |
Package Contents & j5create USB-C Mini Docks Ordering Information
In the Box
- 1 x JCD397 4K60 Elite USB-C Triple-Monitor 10Gbps Mini Dock
- 1 x Quick Installation Guide (QIG)
j5create USB-C Mini Docks at SourceIT
| Model | Product |
| JCH471 | USB-C Multi-Adapter Gigabit Ethernet / USB 3.1 HUB |
| JCD353 | USB-C to 4K HDMI Multi-Port Hub |
| JCD371 | USB-C to HDMI & USB 3.1 2-Port with Power Delivery |
| JCD373 | USB-C Multi-Port Hub with Power Delivery |
| JCD373EW | USB-C Multi-Port Hub with Power Delivery |
| JCD376 | USB-C Multiport Adapter with Power Delivery |
| JCD381 | USB-C Dual HDMI Mini Dock |
| JCD383 | USB-C Multi Adapter (9 Functions in 1) |
| JCD384 | USB-C Multi Adapter (10 Functions in 1) |
| JCD392 | 4K60 Elite USB-C 10Gbps Travel Dock |
| JCD396 | USB-C Dual HDMI 4K60 Mini Dock |
| JCD397 (this listing) | 4K60 Elite USB-C Triple-Monitor 10Gbps Mini Dock |
| JCD398 | USB-C Dual 4K HDMI 10Gbps Mini Dock |
| JCH462 | Wormhole Switch Display Sharing Hub |
Datasheet & Downloads
| j5create product page | JCD397 on j5create.com |
| Quick Install Guide | Quick Install Guide (PDF) |
| Drivers & Downloads | Drivers & Downloads |
Need a document sent directly? Email sales@sourceit.com.sg quoting JCD397.
Frequently Asked Questions — j5create JCD397
Does it need a driver?
Plug-and-play, no driver installation required
How many external displays does it support?
3. Actual output depends on your laptop's USB-C / Thunderbolt video support; see the Compatibility section.
How much charging power reaches my laptop?
Up to about 85W, based on j5create’s published output rating, when a suitable USB-C PD power adapter is connected (adapter sold separately unless listed in the box).
What warranty do I get?
2-year limited warranty from j5create, supplied locally in Singapore by SourceIT with a GST invoice.
Can SourceIT quote for bulk or corporate orders?
Yes. Email sales@sourceit.com.sg quoting JCD397 and the quantity for volume pricing and delivery lead time.