J5Create JCD396 USB-C Dual HDMI 4K60 Mini Dock
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PRODUCT DESCRIPTION
J5Create JCD396 USB-C Dual HDMI 4K60 Mini Dock - 2 Years Local Warranty
A compact USB-C mini dock that adds display, data and charging ports to a laptop, small enough to carry between desk and meeting room.
Key Features
- Runs two HDMI monitors at up to 4K 60Hz from one USB-C port (Windows MST)
- Three 5Gbps USB ports: one USB-C and two USB-A
- USB-C Power Delivery 3.0 pass-through charging for the laptop
- Aluminium Space Grey housing with built-in 20cm cable
- Plug-and-play, no driver needed
Equipping a team or office? Email sales@sourceit.com.sg for volume pricing and delivery lead time.
j5create JCD396 Datasheet — Technical Specifications
General
| Local Warranty (Singapore) | 2-year limited warranty (j5create), supplied by SourceIT with a GST invoice |
| Brand | j5create |
| Model | JCD396 |
| Product Name | USB-C Dual HDMI 4K60 Mini Dock |
| EAN | 4712795089431 |
Video Output
| Video Outputs | 2 x HDMI Female |
| Displays Supported | 2 |
| Max Display Resolution | 3840 x 2160 @ 60 Hz |
| Max Refresh Rate (Windows MST) | 3840 x 2160 @ 60 Hz, 2560 x 1440 @ 120 Hz, 1920 x 1080 @ 144 Hz |
| Audio | 2.1 channel via HDMI |
Ports
| Host Connector | 1 x USB-C Male |
| Ports | 1 x USB-C SuperSpeed 5Gbps; 2 x USB Type-A SuperSpeed 5Gbps; 1 x USB-C Power Delivery 3.0; 2 x 4K HDMI |
| Max Data Transfer Rate | 5 Gbps |
| Network Interface | N/A |
Power
| Power Source | Bus-powered or self-powered |
| Power Delivery | Accepts up to 100W USB-C PD input; up to 92W pass-through to the laptop |
| Input | Up to 20V / up to 5A |
| Output | Up to 20V / up to 4.6A |
| Power Consumption | ≤ 400 mA |
Compatibility
| Driver | Plug-and-play, no driver installation required |
| OS Note | Recommended for Windows users; on macOS both external monitors show the same content |
Physical
| Dimensions (W x D x H) | 138 x 50 x 16 mm (5.4 x 1.96 x 0.62 in.) |
| Weight | 107 g (3.77 oz) |
| Cable Length | 200 mm (7.87 in.) |
| Colour | Space Grey |
| Enclosure | Aluminium |
| Operating Temperature | -1 to 41°C (30 to 116°F) |
| Storage Temperature | -17 to 68°C (0 to 155°F) |
| Operating Humidity | < 85% non-condensing |
| Storage Humidity | < 85% non-condensing |
Compatibility & System Requirements
System Requirements
- Available USB-C port supporting DisplayPort Alternate Mode and USB Power Delivery 2.0 or 3.0
- Host must support DisplayPort 1.4 for 4K @ 60 Hz (DP 1.2 hosts limited to 4K @ 30 Hz)
- Host must support MST for multi-monitor extended mode
- 4K-capable display required for 3840 x 2160
- USB 2.0 host ports or cables may limit performance; no PD pass-through on USB-C ports without Power Delivery
Compatibility
| Driver | Plug-and-play, no driver installation required |
| OS Note | Recommended for Windows users; on macOS both external monitors show the same content |
Package Contents & j5create USB-C Mini Docks Ordering Information
In the Box
- 1 x JCD396 USB-C HDMI Dual 4K60 Mini Dock
- 1 x Quick Installation Guide (QIG)
j5create USB-C Mini Docks at SourceIT
| Model | Product |
| JCH471 | USB-C Multi-Adapter Gigabit Ethernet / USB 3.1 HUB |
| JCD353 | USB-C to 4K HDMI Multi-Port Hub |
| JCD371 | USB-C to HDMI & USB 3.1 2-Port with Power Delivery |
| JCD373 | USB-C Multi-Port Hub with Power Delivery |
| JCD373EW | USB-C Multi-Port Hub with Power Delivery |
| JCD376 | USB-C Multiport Adapter with Power Delivery |
| JCD381 | USB-C Dual HDMI Mini Dock |
| JCD383 | USB-C Multi Adapter (9 Functions in 1) |
| JCD384 | USB-C Multi Adapter (10 Functions in 1) |
| JCD392 | 4K60 Elite USB-C 10Gbps Travel Dock |
| JCD396 (this listing) | USB-C Dual HDMI 4K60 Mini Dock |
| JCD397 | 4K60 Elite USB-C Triple-Monitor 10Gbps Mini Dock |
| JCD398 | USB-C Dual 4K HDMI 10Gbps Mini Dock |
| JCH462 | Wormhole Switch Display Sharing Hub |
Datasheet & Downloads
| j5create product page | JCD396 on j5create.com |
| Quick Install Guide | Quick Install Guide (PDF) |
| Drivers & Downloads | Drivers & Downloads |
Need a document sent directly? Email sales@sourceit.com.sg quoting JCD396.
Frequently Asked Questions — j5create JCD396
Does it need a driver?
Plug-and-play, no driver installation required
How many external displays does it support?
2. Actual output depends on your laptop's USB-C / Thunderbolt video support; see the Compatibility section.
How much charging power reaches my laptop?
Up to about 92W, based on j5create’s published output rating, when a suitable USB-C PD power adapter is connected (adapter sold separately unless listed in the box).
What warranty do I get?
2-year limited warranty from j5create, supplied locally in Singapore by SourceIT with a GST invoice.
Can SourceIT quote for bulk or corporate orders?
Yes. Email sales@sourceit.com.sg quoting JCD396 and the quantity for volume pricing and delivery lead time.