Poly Edge B30 Desktop Business IP Phone
PRODUCT DESCRIPTION
Poly Edge B30 Desktop Business IP Phone (82M84AA) - Local Warranty
Poly Edge B30 Open SIP Desk Phone for Singapore Businesses
The Poly Edge B30 is an entry-to-mid tier Open SIP business desk phone built on Poly Voice Software Lite. HP specifies a 2.8 inch (71 mm) monochrome LCD, 4 line keys with up to 16 paginated line-key assignments, and support for as many as six SIP service accounts. Poly HD Voice runs at up to 7 kHz on the handset, handsfree and headset paths, and Poly Acoustic Fence keeps surrounding conversation out of the call. For Singapore offices deploying hosted voice at scale, the Edge B30 gives you dependable standards-based calling with central provisioning and Poly Lens management.
Poly HD Voice and Acoustic Fence for Clear Business Calls
HP rates the Edge B30 for Poly HD Voice up to 7 kHz across handset, handsfree and headset, with a 150 Hz to 7 kHz response on all three paths. The full-duplex handsfree speakerphone includes acoustic echo cancellation and background noise suppression and meets IEEE 1329 Type 1. Poly Acoustic Fence is supported, which is worth having in the open-plan and shared floors typical of Singapore CBD offices. Supported codecs are G.711 A-law and mu-law, G.722, G.729AB, iLBC and OPUS, with five-way local audio conferencing.
Power over Ethernet Deployment with a Gigabit Switch
HP lists the Edge B30 with IEEE 802.3af auto-sensing Power over Ethernet at Class 2 and a two-port 10/100/1000BASE-TX gigabit switch, so a PC daisy-chained behind the phone is not limited to 100 Mbps. A single cable to the desk carries both network and power, which keeps cabling simple and lets you power the fleet from the switch. Note that HP does not include a power supply with this part number, so order one separately if a desk has no PoE.
Open SIP, Zero-Touch Provisioning and Poly Lens Management
The Edge B30 is a standards-based IETF SIP (RFC 3261) endpoint, so it registers against hosted and on-premise platforms without proprietary licensing. HP supports central provisioning over TFTP, HTTP and HTTPS, Zero-Touch Provisioning, and configuration through the web and local interfaces. Fleets can be managed from Poly Lens or PDMS-SP. Security covers 802.1X with EAPOL, SRTP media encryption, TLS, encrypted configuration files and HTTPS provisioning.
Practical Desk Design With Wall Mount Included
HP supplies a two-position desk stand and wall-mount hardware in the box, along with a hearing-aid compatible handset that meets ITU-T P.370 and TIA 504A. Headset users get an RJ-9 port and a 3.5 mm port, with electronic hook switch supported through the optional APD-80 adapter. The Edge B30 is ENERGY STAR qualified and rated for 0 to 40 degrees C operation.
Poly Edge B30 Datasheet — Technical Specifications
General
| Product Name | Poly Edge B30 Desktop Business IP Phone |
| Model | Edge B30 |
| Part Number | 2200-49825-025 / 82M84AA |
| Series | Poly Edge B Series |
| Type | Open SIP business IP desk phone |
| Display | 2.8 in (71 mm) monochrome LCD |
| Line Keys | 4 |
| Line-Key Assignments (paginated) | 16 |
| SIP Service Accounts | Up to 6 |
| Local Conferencing | 5-way local audio conference |
| Software | Poly Voice Software Lite (PVOS Lite) |
| Expansion Module | Not supported |
| Colour | Black |
| Warranty | Local Warranty (Singapore) |
Audio
| Poly HD Voice | Up to 7 kHz on handset, handsfree and headset |
| Frequency Response | 150 Hz to 7 kHz (handset, handsfree, headset) |
| Speakerphone | Full-duplex handsfree with acoustic echo cancellation and background noise suppression; IEEE 1329 Type 1 |
| Poly Acoustic Fence | Supported |
| Audio Codecs | G.711 (A-law and mu-law), G.722, G.729AB, iLBC, OPUS |
| Handset | Hearing aid compatible (HAC) with magnetic coupling; ITU-T P.370 and TIA 504A |
Connectivity, Power & Management
| Ethernet | 2-port gigabit switch, 10/100/1000BASE-TX |
| Integrated Switch | Yes, 2-port |
| Power over Ethernet | IEEE 802.3af auto-sensing Power over Ethernet, Class 2 |
| Power Supply | Not included - order separately if PoE is not available |
| Headset Ports | 1 x RJ-9 and 1 x 3.5 mm |
| Electronic Hook Switch (EHS) | Supported with the optional APD-80 adapter |
| USB Ports | None |
| Wi-Fi | Not supported |
| Bluetooth | Not listed in HP's published specifications for this model |
| Call Control Protocol | IETF SIP (RFC 3261) and companion RFCs |
| Provisioning | TFTP, HTTP and HTTPS central provisioning; Zero-Touch Provisioning; web and local interfaces |
| Management | Poly Lens and PDMS-SP |
| Security | 802.1X with EAPOL, SRTP media encryption, TLS, encrypted configuration files, HTTPS provisioning |
Design & Environment
| Desk Stand | Two-position desk stand |
| Wall Mount | Wall-mount hardware included |
| Packaged Weight | 0.91 kg (2.01 lb) packaged |
| Package Dimensions | 176 x 163 x 44 mm (10.63 x 9.92 x 2.52 in) - carton, not the phone |
| Product Dimensions | Not published by HP for this model |
| Operating Temperature | 0 to 40 degrees C |
| ENERGY STAR | Yes |
| Regulatory Approvals | FCC Part 15 Class B, ICES-003, EN 55032 / CISPR 32, VCCI, CE/UKCA, RoHS, UL/CSA/IEC safety |
HP lists the legacy Polycom part number for this model as 2200-49825-025 POLY EDGE B30 IP PHONE, POE.
Specifications above are taken from HP's published Edge B Series product page and the official Poly Edge B Series datasheet. HP does not publish a display resolution, a recycled-plastic content figure or unpackaged product dimensions for this model, so those have been omitted rather than estimated.
Compatibility & Software Support
Standards-based calling. The Edge B30 is an IETF SIP (RFC 3261) endpoint and registers against hosted and on-premise Open SIP platforms. HP states support for as many as six SIP service accounts. Marketing figures of 16 lines refer to paginated line-key assignments, not to registrations - the two are different numbers and it is worth sizing your deployment on the registration count.
Software platform. The Edge B Series runs Poly Voice Software Lite (PVOS Lite), a lighter build than the Poly Voice Software used on the Edge E Series.
Provisioning. Central provisioning over TFTP, HTTP and HTTPS, plus Zero-Touch Provisioning, the phone's web interface and its local interface.
Cloud and fleet management. Poly Lens and PDMS-SP are both supported for inventory, configuration and firmware management across a deployed fleet.
Headsets. An RJ-9 port and a 3.5 mm port are provided. Electronic hook switch control is supported through the optional Poly APD-80 adapter. HP lists no USB port on the Edge B Series, so USB headsets are not supported on these models.
Platform certifications. HP does not publish per-model platform certifications for the Edge B Series, and the badge set shown on HP's regional Edge B pages is not consistent between locales. SourceIT therefore does not claim Microsoft Teams, Zoom or Google Meet certification for this model. Please confirm interoperability with your service provider before deploying at scale, and contact us if you need this checked against your platform.
Package Contents & Edge B Series Ordering Information
In the box (HP stated)
- Console
- Handset with handset cord
- Network cable
- Desk stand and wall-mount hardware
- Setup sheet with QR code
- Safety sheet
Poly Edge B Series ordering information
| Poly Edge B10 | 2 line keys / 8 line-key assignments No PoE - external power supply included Part number: 84C19AA |
| Poly Edge B20 | 2 line keys / 8 line-key assignments IEEE 802.3af PoE Class 2 - power supply not included Part number: 82M83AA |
| Poly Edge B30 (this listing) | 4 line keys / 16 line-key assignments IEEE 802.3af PoE Class 2 - power supply not included Part number: 82M84AA |
All three models share the same 2.8 inch monochrome display, the same audio specification and the same Poly Voice Software Lite platform. They differ in line keys, Ethernet speed and how they are powered.
Stepping up: the Poly Edge E Series at SourceIT
| Poly Edge E100 | 82M86AA |
| Poly Edge E220 | 82M87AA |
| Poly Edge E300 | 82M92AA |
| Poly Edge E320 | 82M88AA |
| Poly Edge E350 | 82M89AA |
| Poly Edge E400 | 82M93AA |
| Poly Edge E450 | 82M90AA |
| Poly Edge E500 | 82M94AA |
| Poly Edge E550 | 82M91AA |
Wall-mount hardware is included with every Edge B Series phone, so no separate bracket is required. The Edge E wall-mount brackets sold separately on this site are for the Edge E Series and are not Edge B accessories.
Datasheet & Downloads
- HP Poly Edge B Series product page (HP Singapore)
- Poly Edge B Series Administrator Guide, PVOS Lite (HP-hosted PDF)
Links open on HP's official sites. HP's per-SKU datasheet PDFs for the Edge B Series are hosted behind a document gateway that blocks automated retrieval; if you need the PDF for a tender or an IT review, contact SourceIT and we will send the current copy.
Frequently Asked Questions — Poly Edge B30
What is the difference between the Poly Edge B10, B20 and B30?
All three share the same 2.8 inch monochrome display, the same Poly HD Voice audio specification and the same Poly Voice Software Lite platform. The differences are power and capacity: the Edge B10 has no PoE and ships with a power supply; the Edge B20 adds IEEE 802.3af PoE Class 2 with no power supply in the box; and the Edge B30 adds PoE plus 4 line keys, 16 line-key assignments and a gigabit two-port switch.
Do I need a power supply with the Poly Edge B30?
Only if the desk has no PoE. HP lists this model with IEEE 802.3af auto-sensing PoE at Class 2 and does not include a power supply in the box, so a single Ethernet cable normally carries both network and power. Order a power supply separately for desks served by a non-PoE switch.
How many lines does the Poly Edge B30 actually support?
HP lists 4 line keys with up to 16 paginated line-key assignments. Registrations are a separate figure: HP's Administrator Guide states the phone can be configured with as many as six SIP or service provider accounts. Size your deployment on the six-account figure, and treat the 16 figure as the number of keys, speed dials and features a user can reach across pages.
Can I use a USB or wireless headset with the Edge B Series?
HP lists no USB port on the Edge B Series, so USB headsets are not supported. A corded headset connects on the RJ-9 or 3.5 mm port, and a wireless headset with a base can be controlled through the optional Poly APD-80 electronic hook switch adapter. If USB headset support or Bluetooth matters to you, look at the Edge E Series instead.
Should I choose the Edge B Series or the Edge E Series?
The Edge B Series is the value line: monochrome display, no USB, no Wi-Fi, Poly Voice Software Lite. The Edge E Series - for example Edge E220, Edge E350 or Edge E550 - is the premium line with colour displays and richer connectivity. Choose Edge B for high-volume, cost-sensitive rollouts such as reception, hotel, retail, warehouse and common-area desks, and Edge E for knowledge workers and executives.
Can the Poly Edge B30 be wall mounted, and does it support an expansion module?
Yes to wall mounting - HP includes wall-mount hardware and a two-position desk stand in the box, so no extra bracket is needed. No to expansion modules: HP lists the Edge B Series as not supporting an expansion module. If you need side-car keys for a receptionist position, choose an Edge E model that supports one.
Does the Poly Edge B30 come with a Singapore warranty?
Yes. Every Poly Edge B30 sold by SourceIT comes with local Singapore warranty and a GST invoice.
