Poly Edge E100 Desktop Business IP Phone

Poly Edge E100 Desktop Business IP Phone (2200-86980-025) / (82M86AA) - 1 Year Local Warranty

Poly Edge E100 Desktop Business IP Phone

The Poly Edge E100 Desktop Business IP Phone is an entry-level SIP desk phone designed for everyday business communication. Built for simplicity and reliability, it delivers professional-grade audio and essential call features, making it ideal for offices, reception areas, and shared workspaces. Its compact design and intuitive interface ensure quick adoption with minimal training.

Simple Interface with 2.8-inch Color Display

The Poly Edge E100 features a 2.8-inch color IPS display with a clean and user-friendly interface. It includes two-line keys supporting up to eight line assignments, allowing users to manage calls, contacts, and features efficiently. A built-in light bar status indicator helps users quickly identify call and presence status.

Poly HD Voice with Advanced Noise Reduction

Equipped with Poly HD Voice, Acoustic Clarity, and NoiseBlockAI technologies, the device ensures clear and natural conversations. Acoustic Fence further reduces background noise, making it suitable for busy office environments. This combination delivers consistent call quality for both handset and speakerphone use.

Flexible Connectivity and SIP Compatibility

Designed for modern VoIP environments, the Edge E100 supports Open SIP, enabling compatibility with a wide range of PBX and UC platforms. It includes dual Gigabit Ethernet ports, a USB-C port for accessories, and a dedicated headset port, offering flexibility for different deployment scenarios.

Easy Deployment with PoE and Enterprise Security

The phone supports Power over Ethernet (PoE), allowing both power and data through a single cable for clean installation. It also includes enterprise-grade security features such as TLS encryption, secure provisioning, and authentication protocols to protect communications and device management.

Technical Specifications

General
Model: 2200-86980-025 / 82M86AA
Product Type: Desktop Business IP Phone
Platform: Open SIP
Deployment: Office desks, reception, shared/common areas
Design: Entry-level wired desk phone with modern UI

Display & Interface
Display Size: 2.8-inch color IPS LCD
Resolution: 320 × 240
Touchscreen: No (physical keypad)
Line Keys: 2-line keys (supports up to 8 line/feature assignments)
Navigation: Soft keys + 4-way navigation pad
UI Features: Light bar status indicator, text-to-speech, multilingual UI

Audio Specifications
Audio Technology:
Poly HD Voice
Poly Acoustic Clarity (full duplex)
Poly Acoustic Fence (noise isolation)
NoiseBlockAI (background noise suppression)
Frequency Response: ~150 Hz – 14 kHz
Speakerphone: Full-duplex with echo cancellation
Codecs: G.711, G.722, G.729, Opus, iLBC

Calling Features
VoIP Protocol: SIP (RFC compliant)
Call Functions: Hold, transfer, forward, call waiting, caller ID
Conferencing: Local 3-way audio conferencing
Directory: LDAP / corporate directory support
Additional: Speed dial, redial, DND, call park/pickup

Connectivity
Ethernet Ports: 2 × RJ-45 Gigabit Ethernet
USB: 1 × USB-C 2.0 (media/headset support)
Headset Port: RJ-9
Wireless: NFC supported (no Wi-Fi / Bluetooth)

Network & Protocols
Protocols: SIP, SDP, RTP, RTCP
Provisioning: FTP, TFTP, HTTP, HTTPS
QoS: VLAN tagging (802.1p/Q), Layer 3 QoS
IP Support: IPv4 / IPv6 dual stack

Security
Authentication: 802.1X, digest authentication
Encryption: TLS, SRTP (AES-256)
Provisioning: Secure HTTPS provisioning
Firmware: Signed software support

Performance & Features
User Experience: Simple, intuitive interface for basic users
Accessibility: Text-to-speech, adjustable UI settings
Design: Microban® antimicrobial protection
Browser: WebKit-based browser support

Power
Power Input: PoE (IEEE 802.3af, Class 3)
Max Power Consumption: ~13W
Optional: External AC adapter

Physical Specifications
Form Factor: Desktop IP phone with handset
Mounting: Desk stand (2-position) and wall mount included
Weight: ~300 g
Color: White / Midnight Blue

Environmental
Operating Temperature: 0°C to 40°C
Storage Temperature: -40°C to 70°C
Humidity: 5% – 95% non-condensing

Package Contents
Phone console
Handset with cord
Desk stand
Wall mount hardware
LAN (CAT5e) cable
Setup sheet

Key Features
Entry-level SIP phone with essential features
2-line keys expandable to 8 line assignments
Poly HD Voice with AI noise reduction
Dual Gigabit Ethernet with PoE
USB-C connectivity for headset/media
Compact and durable design with antimicrobial protection

Typical Use Cases
Reception and front desk phones
Shared/common area deployments
SME SIP telephony setups
Warehouse or retail desk communication