Poly Edge E320 Desktop Business IP Phone

Poly Edge E320 Desktop Business IP Phone (2200-87000-025) / (82M88AA) - 1 Year Local Warranty

Poly Edge E320 Desktop Business IP Phone

The Poly Edge E320 Desktop Business IP Phone (2200-87000-025 / 82M88AA) is a mid-range VoIP desk phone designed for modern hybrid workplaces, offering enhanced usability, flexible connectivity, and enterprise-grade audio. Positioned above entry-level models, it provides more line capacity and integrated wireless features, making it ideal for professionals handling multiple calls and workflows.

3.5-inch Color Display with Multi-Line Efficiency

The device features a 3.5-inch color IPS display that delivers clear visibility for calls, contacts, and system functions. With 8-line keys supporting up to 32 lines and contacts, users can efficiently manage multiple calls, making it suitable for busy office environments and call-intensive roles.

Poly HD Voice with NoiseBlockAI and Acoustic Fence

Equipped with Poly HD Voice and Acoustic Clarity technologies, the Edge E320 ensures clear, natural conversations. NoiseBlockAI and Acoustic Fence actively reduce background noise and distractions, maintaining professional call quality even in open offices or shared workspaces.

Built-in Bluetooth and Flexible Connectivity

The Poly Edge E320 includes integrated Bluetooth, allowing seamless pairing with wireless headsets or mobile devices. It also supports dual Gigabit Ethernet ports with PoE for simplified installation, along with USB and RJ9 headset connectivity for flexible deployment in different work environments.

Designed for Hybrid Work and Modern Offices

Built for today’s flexible work environments, the E320 supports hot-desking scenarios, easy provisioning, and enterprise-grade security. Its ergonomic design, intuitive interface, and smart features help improve productivity while ensuring consistent communication performance across teams.

Technical Specifications

General
Model: 2200-87000-025 / 82M88AA
Product Type: Desktop Business IP Phone
Platform: Open SIP
Deployment: Office desks, call centers, hybrid workspaces
Design: Mid-tier Poly Edge E series

Display & Interface
Display Size: 3.5-inch color IPS LCD
Resolution: 320 × 240
Touchscreen: No (physical keypad)
Line Keys: 8 line keys (supports up to 32 line/feature assignments)
Navigation: 4-way navigation cluster with soft keys
UI Features: Surround light status indicator, pagination key for additional contacts/lines

Audio Specifications
Audio Technology:
Poly HD Voice
Poly Acoustic Clarity (full duplex, echo cancellation)
Poly Acoustic Fence (noise isolation)
NoiseBlockAI (background noise suppression)
Speakerphone: Full-duplex hands-free
Audio Quality: Wideband HD voice

Calling Features
VoIP Protocol: SIP
Call Functions: Hold, transfer, forward, call waiting, caller ID
Conferencing: 3-way audio conferencing
Directory: LDAP / local directory support
Additional: Speed dial, DND, call park/pickup

Connectivity
Ethernet Ports: 2 × Gigabit RJ-45 (PoE supported)
USB: 1 × USB-C 2.0
Headset Support:
RJ-9 wired headset
USB headset
Bluetooth headset (integrated Bluetooth 5.0)
Wireless: Bluetooth 5.0, NFC pairing support

Network & Protocols
Protocols: SIP, RTP, RTCP, SDP
Provisioning: FTP, TFTP, HTTP, HTTPS
QoS: VLAN tagging (802.1p/Q), Layer 3 QoS
IP Support: IPv4 / IPv6

Audio Codecs
Supported Codecs:
G.711, G.722, G.729, Opus, iLBC

Security
Authentication: 802.1X, digest authentication
Encryption: TLS, SRTP (AES-256)
Provisioning: Secure HTTPS provisioning

Performance & Features
User Experience: Designed for hybrid work and hot-desking
Mobility Integration: Bluetooth pairing with mobile devices and headsets
Accessibility: Text-to-speech, adjustable font size, color adjustments
Design: Microban® antimicrobial protection for shared environments
Status Indicator: RGB light bar for call status

Power
Power Input: PoE (IEEE 802.3af)
Optional: External power adapter

Physical Specifications
Form Factor: Desktop IP phone with handset
Mounting: Desk stand included, optional wall mount
Design: Compact modern business phone

Environmental
Operating Temperature: 0°C to 40°C
Storage Temperature: -40°C to 70°C
Humidity: 5% – 95% non-condensing

Package Contents
Phone console
Handset with cord
Desk stand
LAN (CAT5e) cable
Setup sheet

Key Features
3.5-inch color display with enhanced visibility
8 line keys expandable up to 32 assignments
Integrated Bluetooth 5.0 for wireless headset/mobile pairing
Poly HD Voice with NoiseBlockAI & Acoustic Fence
Dual Gigabit Ethernet with PoE
USB-C connectivity for headset/media
Antimicrobial protection for shared environments

Typical Use Cases
Office desk users needing higher line capacity
Call centers and high-call-volume environments
Hot-desking and hybrid work setups
SME and enterprise SIP telephony deployments