Poly Edge E350 Desktop Business IP Phone

Poly Edge E350 Desktop Business IP Phone (2200-87010-025) / (82M89AA) - 1 Year Local Warranty

Poly Edge E350 Desktop Business IP Phone

The Poly Edge E350 Desktop Business IP Phone (2200-87010-025 / 82M89AA) is a premium mid-range VoIP desk phone built for modern hybrid workplaces. Designed for flexibility and performance, it supports advanced VoIP features, high call volumes, and multiple connectivity options—making it ideal for professionals handling daily business communication. Its sleek design and enterprise-grade reliability ensure consistent performance across office and remote environments.

3.5-inch Color Display with Multi-Line Efficiency

The phone features a bright 3.5-inch color IPS LCD display that clearly presents calls, contacts, and system functions. It supports up to 32 lines and contacts, allowing users to manage multiple conversations efficiently. This multi-line capability improves productivity for roles that require constant communication.

Poly HD Voice with NoiseBlockAI and Acoustic Fence

The Edge E350 delivers high-quality audio using Poly HD Voice technology, ensuring natural and clear conversations. NoiseBlockAI and Acoustic Fence actively reduce background noise and distractions, making it suitable for open offices and busy environments where call clarity is critical.

Flexible Connectivity with WiFi, Bluetooth, and PoE

Designed for modern deployments, the device supports dual Gigabit Ethernet ports with PoE for simplified installation. It also includes Bluetooth, USB, and headset connectivity, enabling integration with wireless headsets and accessories. This flexibility allows users to adapt their setup to different work styles and environments.

Built for Hybrid Work and Scalable Teams

The Poly Edge E350 is optimized for hybrid work scenarios, supporting mobile pairing and flexible deployment in hot-desking or home office setups. Its robust VoIP capabilities and enterprise-ready design ensure it scales with growing teams while maintaining a consistent and professional communication experience.

Technical Specifications

General
Model: 2200-49700-019 / 848Z8AA
Product Type: Desktop Business Media IP Phone
Platform: Microsoft Teams Certified
Deployment: Office desks, reception, common areas
Operating System: Android-based system
Positioning: Entry-level CCX series device designed for simplicity and ease of use

Display & Interface
Display Size: 5-inch color touchscreen
Resolution: 720 × 1280
Touchscreen: Capacitive multi-touch
User Interface: Intuitive, smartphone-like navigation with one-touch access to contacts and meetings
Controls: Minimal physical buttons with touch-first interface

Audio Specifications
Audio Technology:
Poly HD Voice
Poly Acoustic Clarity (full duplex)
Poly Acoustic Fence (noise reduction)
Speakerphone: Full-duplex with echo cancellation
Audio Quality: Wideband HD voice

Calling Features
Platform Integration: Native Microsoft Teams experience
Call Functions: Hold, transfer, forward, call waiting, caller ID
Meeting Join: One-touch Teams meeting join
Voicemail & Contacts: Integrated with Microsoft Teams
Conferencing: Multi-party audio conferencing supported

Connectivity
Ethernet Ports: 2 × RJ-45 Gigabit Ethernet (PoE supported)
USB Ports: 1 × USB-A (headset/accessories)
Headset Support: RJ-9, USB headset, EHS support
Wireless:
No built-in Wi-Fi or Bluetooth (optional Wi-Fi via dongle)

Network & Protocols
VoIP Platform: Microsoft Teams
Provisioning: Managed via Microsoft Teams Device Portal
QoS: VLAN and prioritization supported
Security: TLS encryption, secure provisioning

Audio Codecs
Supported Codecs:
G.711, G.722, G.729, G.722.1, iLBC, Opus

Performance & Features
User Experience: Simple, intuitive interface for fast adoption
Design: Minimalist, modern touchscreen design
Deployment: Plug-and-play with PoE
Management: Centralized device management via Teams

Power
Power Input: PoE (IEEE 802.3af, Class 3)
Power Consumption: ~13W max
Optional: External power adapter

Physical Specifications
Form Factor: Desktop IP phone with handset
Mounting: Desk stand included, optional wall mount
Color: Black

Environmental
Operating Temperature: 0°C to 40°C
Storage Temperature: -40°C to 70°C
Humidity: 5% – 95% non-condensing

Package Contents
Phone console
Handset with cord
Desk stand
CAT5e Ethernet cable
Setup guide

Key Features
5-inch touchscreen with intuitive UI
Native Microsoft Teams integration
Poly HD Voice with Acoustic Fence noise reduction
Dual Gigabit Ethernet with PoE
Simple deployment and centralized management
Cost-effective entry-level Teams phone

Typical Use Cases
Office desk users on Microsoft Teams
Reception and shared/common areas
SME Teams telephony deployments
Organizations standardizing on Teams voice