Poly EncorePro 725 USB Stereo Headset USB-A
PRODUCT DESCRIPTION
Poly EncorePro 725 USB Stereo Headset USB-A (783M6AA) - Local Warranty
Poly EncorePro 725 USB-A Stereo Headset — Specifications at a Glance
The Poly EncorePro 725 is the dual-ear USB model in HP’s premium EncorePro 700 range. HP publishes a noise-cancelling microphone running 100 Hz to 6.8 kHz, 28 mm speakers covering 150 Hz to 6.8 kHz, an extendable boom of 120–145 mm rotating 290°, artificial-leather ear cushions and SoundGuard Digital acoustic protection. The headset weighs 78 g — 25 g more than the single-ear EncorePro 715, which is the second earcup.
Dual-Ear Focus with a Premium Build
Covering both ears cuts the surrounding conversation an agent has to work past on an open floor, which shows up as fewer repeats and less listening fatigue by the end of a shift. HP describes the 700 Series as built from premium nylon composite materials with a satin finish, an ultra-lightweight design and a boom positioned to stay clear of the user’s peripheral vision.
Noise-Cancelling Microphone and SoundGuard Digital
HP specifies a noise-cancelling microphone and SoundGuard Digital acoustic protection for this part number. The noise-cancelling boom keeps the customer hearing the agent rather than the room; the acoustic limiter is what makes a headset safe to wear across a full shift, and is a large part of why contact centres standardise on purpose-built headsets rather than consumer ones.
TAA-Labelled for Government and Defence-Linked Procurement
HP publishes this model under a TAA-labelled product title. If your tender references TAA compliance, quote this part number specifically — sibling EncorePro SKUs sold in other regions are not all TAA builds, and the difference is invisible until someone checks it.
Buying the Poly EncorePro 725 in Singapore
SourceIT supplies the Poly EncorePro 725 USB-A to Singapore businesses with local warranty and a GST invoice, and quotes volume pricing for contact-centre rollouts. Most floors order a mix — stereo for seated agents, mono for supervisors — and we are happy to price both on one order.
Poly EncorePro 725 USB Datasheet — Technical Specifications
Every figure in the tables below is taken from HP’s published product specification for this exact part number. Where HP does not publish a value for this part number, we leave the row out rather than estimate it from a sibling model.
General
| Model | Poly EncorePro 725 USB |
| HP product name | Poly EncorePro 725 USB-A Stereo Headset TAA |
| Part Number | 203478-01 (Poly) / 783M6AA (HP SKU) |
| Series | EncorePro 700 — HP’s premium contact-centre range |
| Product type | Corded USB contact-centre headset |
| Wearing style | On-ear, stereo / binaural (both ears), over-the-head |
| Colour | Black |
| TAA | HP publishes this part number under a TAA-labelled product title |
| Warranty | Local Warranty (Singapore) |
Audio
| Microphone type | Noise cancelling |
| Microphone bandwidth | 100 Hz to 6.8 kHz |
| Speaker bandwidth | 150 Hz to 6.8 kHz |
| Speaker size | 28 mm |
| Boom microphone | Extendable, 120–145 mm, rotates 290° |
| Hearing protection | SoundGuard Digital |
Connectivity
| Connection | USB Type-A — HP states “compatible with PCs via USB Type-A cable or USB Type-A/C® adapter” |
| Cable length | 890 mm (as published by HP for this part number) |
| Supported operating systems | Windows 11, Windows 10, macOS |
Design & Power
| Weight | 78 g |
| Ear cushion material | Artificial leather |
| Package dimensions | 149 × 175 × 55 mm (W × D × H) |
| Package weight | 209.58 g |
| Power | Bus-powered over USB — no battery and no separate power supply |
Two rows deserve a note. HP does not publish assembled headset dimensions or a button-controls row for this part number, so we have left both out rather than borrow figures from a sibling model. And the 890 mm cable length above is the figure HP publishes here, although HP lists 218 cm for the otherwise comparable EncorePro 715 USB; if cable reach is critical to your desk layout, ask us to confirm against the physical product before you order in volume.
Compatibility & Software Support
Operating systems
HP lists Windows 11, Windows 10 and macOS as the supported operating systems for this part number, and states that it is “compatible with PCs via USB Type-A cable or USB Type-A/C® adapter”. It appears to the operating system as a standard USB audio device, so no driver installation is required.
Softphones and meeting platforms
HP describes the EncorePro 700 Series as optimised and certified to work with top virtual meeting providers, but does not publish a named certification for this exact part number. Because the headset is a standard USB audio device it will be selectable as the microphone and speaker in Microsoft Teams, Zoom, Webex, Genesys, Avaya and other softphones. If your tender specifically requires a certified Microsoft Teams device, choose the natively certified EncorePro 515-M or EncorePro 525-M instead — we would rather tell you that now than have a device fail a compliance check later.
TAA procurement
HP publishes this model under a TAA-labelled product title. TAA compliance matters for government and defence-linked buyers who are bound by procurement rules on country of manufacture. If your tender references TAA, quote this part number specifically — sibling EncorePro SKUs sold in other regions are not all TAA builds.
Poly Lens device management
HP’s EncorePro 700 Series page states that the series “reports digital serial number to Plantronics Hub and Plantronics Manager Pro”, which is how an IT team keeps an inventory of deployed headsets and pushes settings centrally instead of visiting desks.
Package Contents & EncorePro 700 Series Ordering Information
In the box
- Poly EncorePro 725 USB-A headset
HP lists the box contents for this part number as the headset only — note that this differs from the Quick Disconnect HW720, which HP ships with a carrying case. No adapter or amplifier is needed here because the headset terminates in USB.
Poly EncorePro USB Range — Ordering Information
The EncorePro 700 Series is HP’s premium contact-centre range. Both USB models below are published by HP as TAA builds; the 500 Series models are the value tier and carry USB-A and USB-C on the same cable.
| Poly EncorePro 515 USB Mono — 500 Series | 218271-01 / 783R0AA |
| Poly EncorePro 515-M USB Mono — Microsoft Teams certified | 218272-01 / 783R1AA |
| Poly EncorePro 525 USB Stereo — 500 Series | 218274-01 / 783R3AA |
| Poly EncorePro 525-M USB Stereo — Microsoft Teams certified | 218275-01 / 783R2AA |
| Poly EncorePro 545 USB Convertible — 500 Series | 218277-01 / 783R4AA |
| Poly EncorePro 715 USB-A Mono — 700 Series (TAA) | 203476-01 / 783N5AA |
| Poly EncorePro 725 USB-A Stereo — 700 Series (TAA) (this listing) | 203478-01 / 783M6AA |
Quick Disconnect Alternatives
If you need to connect to a desk phone, or you want agents to unclip and walk away from the desk mid-shift, the Quick Disconnect models below are the alternative. They require a separate adapter, listed further down.
| Poly EncorePro 510 QD Mono, Noise-Cancelling | 89433-01 / 783Q1AA |
| Poly EncorePro 510V QD Mono, Voice Tube | 89435-01 / 783Q3AA |
| Poly EncorePro 510D Digital QD Mono | 203191-01 / HW510D |
| Poly EncorePro 520 QD Stereo, Noise-Cancelling | 89434-01 / 783P6AA |
| Poly EncorePro 520V QD Stereo, Voice Tube | 89436-01 / 783P8AA |
| Poly EncorePro 520D Digital QD Stereo | 203192-01 / HW520D |
| Poly EncorePro 530D Digital QD | 203193-01 / HW530D |
| Poly EncorePro 540 QD Convertible | 88828-01 / 783P0AA |
| Poly EncorePro 540D Digital QD Convertible | 203194-01 / HW540D |
| Poly EncorePro HW710 QD Mono — 700 Series, ships with carry case | 78712-101 / 805H7AA |
| Poly EncorePro 710D Digital QD Mono — 700 Series (TAA) | 78715-101 / 783N6AA |
| Poly EncorePro HW720 QD Stereo — 700 Series, ships with carry case | 78714-101 / 805H6AA |
| Poly EncorePro 720D Digital QD Stereo — 700 Series (TAA) | 78716-101 / 783N4AA |
Datasheet & Downloads
- HP product specifications — Poly EncorePro 725 USB-A Stereo Headset TAA — full HP specification table for this part number
- HP product page — Poly EncorePro 725 USB-A Stereo Headset TAA
- HP spec sheet (PDF) — Poly EncorePro 725 USB-A Stereo Headset TAA — HP-hosted
- HP Poly EncorePro 700 Series — Singapore
Frequently Asked Questions — Poly EncorePro 725 USB
Should I choose the stereo 725 or the mono 715?
Stereo (dual-ear), as here, covers both ears and helps agents concentrate on a noisy open floor. Mono leaves one ear free so staff stay aware of the room — usually preferred by supervisors and floor-walkers. The mono equivalent is the EncorePro 715 USB, and HP publishes a 218 cm cable for it against 890 mm here, which may matter for your desk layout.
How does the EncorePro 725 compare with the EncorePro 525?
They are the stereo USB models in two different tiers. The 725 has 28 mm speakers rated 150 Hz to 6.8 kHz, artificial-leather cushions and an extendable 120–145 mm boom, and is a TAA build. The EncorePro 525 has 30 mm speakers rated 20 Hz to 20 kHz, foam cushions, a fixed 135 mm boom, and adds a USB-C connector on the same cable. Pick the 725 for the premium build or a TAA requirement; pick the 525 if USB-C flexibility or budget leads.
Is it certified for Microsoft Teams?
HP does not publish a Microsoft Teams certification for this exact part number — only that the 700 Series is optimised and certified to work with top virtual meeting providers. It works in Teams as a standard USB audio device. If you need a certified device, choose the EncorePro 525-M.
Does it have a USB-C connector?
HP titles this model “USB-A” and states compatibility “via USB Type-A cable or USB Type-A/C® adapter”. Built-in USB-A and USB-C connectors on one cable are something HP describes for the EncorePro 500 Series rather than for this model.
Do I need an adapter, amplifier or licence?
No. It terminates in USB-A and is bus-powered — no amplifier, power supply, battery or licence. The Quick Disconnect models in the same range do require a separate adapter.
Which operating systems does HP support?
HP lists Windows 11, Windows 10 and macOS for this part number, and no driver installation is required.
Does the Poly EncorePro 725 USB come with a Singapore warranty?
Yes. Every Poly EncorePro 725 USB sold by SourceIT comes with local Singapore warranty and a GST invoice.
