
Poly EncorePro 520 Digital QD Stereo Headset
PRODUCT DESCRIPTION
Poly EncorePro 520 Digital QD Stereo Headset (HW520D) - Local Warranty
Poly EncorePro HW520D Stereo Digital QD Contact-Centre Headset
The Poly EncorePro 520 Digital (HW520D) is a professional stereo (dual-ear) corded headset with a Digital Quick Disconnect (QD) connection, engineered for contact centres using Poly digital adapters. Its dual-ear design helps agents focus on a noisy floor, while a noise-cancelling microphone and durable, comfortable build deliver dependable, professional audio shift after shift. A proven workhorse, the HW520D is a reliable choice for high-volume calling environments.
Digital Quick Disconnect Flexibility
The Digital QD connector pairs with a compatible Poly digital adapter or amplifier (sold separately) to connect to desk phones or computers, letting agents disconnect and walk away while staying logged in. This is purpose-built for contact centres.
Dual-Ear Focus with Noise-Cancelling Mic
The stereo dual-ear design helps agents concentrate by reducing distractions, while a noise-cancelling microphone ensures every customer is heard clearly. The result is focused, professional conversations.
Durable, Comfortable Design
A lightweight frame, soft ear cushions and adjustable headband deliver all-day comfort, with hygienic, robust construction for shared, intensive use. This makes the HW520D ideal for round-the-clock contact centres.
Ideal For
The Poly EncorePro 520 Digital is ideally suited to contact-centre agents using Poly digital adapters who want a durable dual-ear headset with QD flexibility and noise-cancelling clarity.
Technical Specifications
General
• Model: EncorePro 520 Digital (HW520D)
• Part Number / MPN: 203192-01 / HW520D
• GTIN: 017229146594
• Manufacturer: Poly (HP)
• Type: Corded Digital QD headset
• Wearing Style: Stereo (dual ear)
• Connectivity: Digital Quick Disconnect (adapter sold separately)
• Colour: Black
Audio
• Noise-cancelling microphone
• Wideband audio
• Durable all-day comfort
