Poly EncorePro 525 USB Stereo Headset + USB-C/A

Poly EncorePro 525 USB Stereo Headset + USB-C/A (783R3AA) - Local Warranty

Poly EncorePro 525 USB Stereo Headset for UC and Softphones

The Poly EncorePro 525 USB is a professional stereo (dual-ear) corded headset with integrated USB connectivity, purpose-built for contact centres and knowledge workers running softphones and unified communications. Shipping with both USB-C and USB-A connectivity, it offers plug-and-play simplicity across modern and legacy computers, while the dual-ear design helps agents focus and block out a noisy floor. Combining a noise-cancelling microphone, durable build and all-day comfort, the EncorePro 525 USB delivers dependable, professional audio for high-volume calling.

Integrated USB-C and USB-A Connectivity

Unlike QD models, the EncorePro 525 USB connects directly over USB-C or USB-A with no separate amplifier required. This plug-and-play design works instantly with virtually any computer and softphone. Inline controls let agents answer, end, mute and adjust volume with ease. It is the simplest way to deploy professional stereo headsets across a UC environment.

Dual-Ear Focus with Noise-Cancelling Microphone

The stereo dual-ear design helps agents concentrate by reducing surrounding distractions, while a noise-cancelling microphone ensures every customer is heard clearly. Wideband audio keeps speech natural and intelligible. The result is focused, professional conversations even in the busiest environments.

Comfortable, Hygienic Design for All-Day Wear

A lightweight frame, soft ear cushions and adjustable headband deliver comfort across long shifts, while the hygienic, easy-to-clean design supports shared and hot-desking environments. The robust construction is built to withstand intensive daily use. This makes the EncorePro 525 USB ideal for round-the-clock operations.

SoundGuard Hearing Protection

Poly SoundGuard technology protects agents against acoustic spikes and helps keep sound within safe levels for comfortable, all-day listening. This is essential protection for staff who spend entire shifts on calls. The result is comfortable, worry-free audio.

Ideal For

The Poly EncorePro 525 USB is ideally suited to contact-centre agents and knowledge workers on softphones who want a professional dual-ear headset with plug-and-play USB-C/A connectivity.

Technical Specifications

General
• Model: EncorePro 525 USB
• Part Number / MPN: 218274-01 / 783R3AA
• Manufacturer: Poly (HP)
• Type: Corded USB headset
• Wearing Style: Stereo (dual ear)
• Connectivity: USB-C and USB-A
• Colour: Black

Audio
• Noise-cancelling microphone
• Wideband audio for clear speech
• Poly SoundGuard hearing protection

Controls & Compatibility
• Inline controls: answer/end, volume, mute
• Plug-and-play with leading UC and softphone platforms
• Windows and macOS