Poly EncorePro 525-M USB Stereo Headset MS + USB-C/A

Poly EncorePro 525-M USB Stereo Headset for Microsoft Teams + USB-C/A (783R2AA) - Local Warranty

Poly EncorePro 525-M USB Stereo Teams Headset

The Poly EncorePro 525-M USB is a Microsoft Teams optimised stereo (dual-ear) corded headset with integrated USB connectivity, purpose-built for contact centres and knowledge workers standardised on Teams. Shipping with both USB-C and USB-A connectivity, it offers plug-and-play simplicity across modern and legacy computers, while the dual-ear design helps agents focus and block out a noisy floor. Combining a noise-cancelling microphone, durable build and all-day comfort, the EncorePro 525-M delivers dependable, Teams-ready audio for high-volume calling.

Optimised for Microsoft Teams

The 525-M variant is tuned for Microsoft Teams, delivering dependable, native performance within the Teams environment. It integrates smoothly into Microsoft 365 deployments while also supporting other leading UC platforms. This makes it an ideal standard for Teams-first contact centres and offices.

Integrated USB-C and USB-A Connectivity

The EncorePro 525-M connects directly over USB-C or USB-A with no separate amplifier required. This plug-and-play design works instantly with virtually any computer. Inline controls let agents answer, end, mute and adjust volume with ease. It is the simplest way to deploy professional Teams headsets at scale.

Dual-Ear Focus with Noise-Cancelling Microphone

The stereo dual-ear design helps agents concentrate by reducing surrounding distractions, while a noise-cancelling microphone ensures every customer is heard clearly. A lightweight frame, soft ear cushions and adjustable headband deliver all-day comfort with a hygienic, easy-to-clean design. The result is clear, comfortable, professional calling all day.

SoundGuard Hearing Protection

Poly SoundGuard technology protects agents against acoustic spikes and helps keep sound within safe levels for comfortable, all-day listening. This is essential protection for staff who spend entire shifts on calls. The result is comfortable, worry-free audio.

Ideal For

The Poly EncorePro 525-M USB is ideally suited to Microsoft Teams contact-centre agents and knowledge workers who want a professional dual-ear headset with plug-and-play USB-C/A connectivity.

Technical Specifications

General
• Model: EncorePro 525-M USB (Teams)
• Part Number / MPN: 218275-01 / 783R2AA
• Manufacturer: Poly (HP)
• Type: Corded USB headset
• Wearing Style: Stereo (dual ear)
• Optimised for: Microsoft Teams
• Connectivity: USB-C and USB-A
• Colour: Black

Audio
• Noise-cancelling microphone
• Wideband audio for clear speech
• Poly SoundGuard hearing protection

Controls & Compatibility
• Inline controls: answer/end, volume, mute
• Optimised for Microsoft Teams; works with other UC platforms
• Windows and macOS