Poly EncorePro 720 QD Stereo Noise Cancelling Headset

Poly EncorePro 720 QD Stereo Noise-Cancelling Headset (805H6AA) - Local Warranty

Poly EncorePro 720 Premium Stereo Contact-Centre Headset

The Poly EncorePro 720 is a premium stereo (dual-ear) corded headset from Poly’s flagship EncorePro 700 range, engineered for the most demanding contact centres. Featuring metal-reinforced, laser-welded construction, it is built to survive years of intensive daily use while delivering superior audio and comfort. The dual-ear design helps agents focus and block out a noisy floor, and a Quick Disconnect (QD) connection lets them step away from the desk without removing the headset. For organisations that want the most durable, professional stereo headset available, the EncorePro 720 sets the benchmark.

Premium Metal-Reinforced Durability

The EncorePro 700 series steps up from the 500 range with metal-reinforced joints and laser-welded construction engineered for maximum durability. This premium build dramatically extends product life in high-wear contact-centre environments, lowering total cost of ownership. It is the toughest EncorePro headset Poly makes.

Dual-Ear Focus with Noise-Cancelling Microphone

The stereo dual-ear design helps agents concentrate by reducing surrounding distractions, while a precision noise-cancelling microphone ensures every customer is heard clearly. Wideband audio keeps speech natural and intelligible. The result is focused, professional conversations even on the busiest floor.

Quick Disconnect (QD) Flexibility

The EncorePro 720 uses a Quick Disconnect connector that pairs with a QD bottom cable or USB adapter (sold separately) to connect to desk phones or computers. Agents can disconnect and walk away from the desk while staying logged in, then reconnect instantly. This flexibility is purpose-built for the way contact centres work.

All-Day Comfort with SoundGuard Protection

Refined ear cushions and a balanced, lightweight design deliver comfort across long shifts, while Poly SoundGuard technology protects against acoustic spikes for safe listening. The hygienic design supports shared environments. This makes the EncorePro 720 ideal for round-the-clock operations.

Ideal For

The Poly EncorePro 720 is ideally suited to demanding contact centres that want the most durable premium dual-ear corded headset with metal-reinforced build, noise-cancelling clarity and QD flexibility.

Technical Specifications

General
• Model: EncorePro 720 (HW720)
• Part Number / MPN: 78714-101 / 805H6AA
• GTIN: 017229147157
• Manufacturer: Poly (HP)
• Series: EncorePro 700 (premium, metal-reinforced)
• Type: Corded QD headset
• Wearing Style: Stereo (dual ear)
• Connectivity: Quick Disconnect (QD) – bottom cable/adapter sold separately
• Colour: Black

Audio
• Noise-cancelling microphone
• Wideband audio for clear speech
• Poly SoundGuard hearing protection

Compatibility
• Connects to desk phones or PC via QD cable/USB adapter (sold separately)
• Suitable for contact-centre and UC deployments