Poly EncorePro 520 QD Stereo Voice Tube Headset

Poly EncorePro 520 QD Stereo Voice-Tube Headset (783P8AA) - Local Warranty

Poly EncorePro 520 Stereo Voice-Tube Contact-Centre Headset

The Poly EncorePro 520 Voice Tube is a professional stereo (dual-ear) corded headset designed for quieter contact-centre and office environments where a voice-tube microphone is preferred. Built around a Quick Disconnect (QD) connection, it lets agents step away from the desk without removing the headset, while the dual-ear design helps them focus. Lightweight, durable and comfortable, it delivers dependable, professional audio for high-volume calling shift after shift.

Voice-Tube Microphone for Quiet Environments

The slim voice-tube microphone delivers clear, natural speech transmission and is ideal for quieter offices and contact centres without high ambient noise. Its hygienic, replaceable design supports shared environments. The result is clear, professional conversations with a lightweight, unobtrusive mic.

Quick Disconnect (QD) Flexibility

The EncorePro 520 uses a Quick Disconnect connector that pairs with a QD bottom cable or USB adapter (sold separately) to connect to desk phones or computers. Agents can disconnect and walk away from the desk while staying logged in, then reconnect instantly. This flexibility is purpose-built for the way contact centres work.

Comfortable, Hygienic Design for All-Day Wear

A lightweight frame, soft ear cushions and adjustable headband deliver comfort across long shifts, while the hygienic, easy-to-clean design supports shared and hot-desking environments. The robust construction is built to withstand intensive daily use. This makes the EncorePro 520 Voice Tube ideal for round-the-clock operations.

SoundGuard Hearing Protection

Poly SoundGuard technology protects agents against acoustic spikes and helps keep sound within safe levels for comfortable, all-day listening. This is essential protection for staff who spend entire shifts on calls. The result is comfortable, worry-free audio.

Ideal For

The Poly EncorePro 520 Voice Tube is ideally suited to agents in quieter contact centres and offices who prefer a lightweight voice-tube mic with dual-ear focus and QD flexibility.

Technical Specifications

General
• Model: EncorePro 520 Voice Tube (HW520V)
• Part Number / MPN: 89436-01 / 783P8AA
• GTIN: 017229144767
• Manufacturer: Poly (HP)
• Type: Corded QD headset
• Wearing Style: Stereo (dual ear)
• Microphone: Voice tube
• Connectivity: Quick Disconnect (QD) – bottom cable/adapter sold separately
• Colour: Black

Audio
• Voice-tube microphone for quiet environments
• Wideband audio for clear speech
• Poly SoundGuard hearing protection

Compatibility
• Connects to desk phones or PC via QD cable/USB adapter (sold separately)
• Suitable for contact-centre and UC deployments