Poly CCX 600 Desktop Business Media IP Phone MS Teams
PRODUCT DESCRIPTION
Poly CCX 600 Desktop Business Media IP Phone for Microsoft Teams (82Z84AA) - Local Warranty
Poly CCX 600 Business Media Phone for Microsoft Teams
The Poly CCX 600 is the flagship of HP's CCX desk phone range: a 7-inch 1024 x 600 colour touchscreen — the largest in the line-up — with Poly HD Voice, Acoustic Fence and NoiseBlock AI audio, integrated Bluetooth 4.2 and dual-band Wi-Fi. It is the phone for executive desks and high-volume call handlers on Microsoft Teams.
7-Inch Multitouch Teams Display
The 1024 x 600 pixel, 16:9 gesture-based multitouch screen runs the native Microsoft Teams interface with room for the calendar, contacts and in-call controls at once. HP certifies the CCX 600 for both Microsoft Teams and Zoom, with the edition determining which experience the unit ships with.
Poly Acoustic Fence and NoiseBlock AI
HP lists Poly HD Voice, Poly Acoustic Clarity, Poly Acoustic Fence and NoiseBlock AI on the CCX 600. Acoustic Fence keeps neighbouring voices out of the call and NoiseBlock AI cleans up the full-duplex speakerphone — the difference between a usable and an unusable open-plan speaker call. Codecs cover G.711, G.722 (HD Voice), G.722.1, G.729AB, iLBC and OPUS.
Bluetooth 4.2, Integrated Wi-Fi and Dual USB
Integrated Bluetooth 4.2 with Bluetooth headset support, integrated Wi-Fi on 2.4 GHz and 5 GHz, one USB 2.0 Type-A and one USB 2.0 Type-C port, plus a dedicated RJ-9 headset port and EHS support. A two-port gigabit Ethernet switch shares one desk drop with the PC. Note the higher power class: 802.3at PoE (Class 4) at 25 W maximum.
Ideal For Executive and High-Volume Teams Desks
The CCX 600 suits directors, executive assistants, trading and dealing desks, and reception positions on Microsoft Teams where the largest CCX screen and the fullest connectivity set are worth the premium.
Poly CCX 600 Datasheet — Technical Specifications
General
| Model | Poly CCX 600 Business Media Phone |
| Part Number | 82Z84AA |
| Manufacturer | Poly (HP) |
| Device type | Premium business media desk phone, Microsoft Teams edition |
| Display | 7-inch colour LCD, 1024 x 600 pixel (16:9 aspect ratio) |
| Touchscreen | Gesture-based, multitouch-capable touchscreen |
| Operating system | Android 9 |
| Operating temperature | 0 to 40 °C (32 to 104 °F) |
| Warranty | Local Warranty (Singapore) |
Audio
| Voice quality | Poly HD Voice technology |
| Audio processing | Poly Acoustic Clarity technology — full-duplex conversation, acoustic echo cancellation and background noise suppression |
| Acoustic Fence | Poly Acoustic Fence technology |
| NoiseBlock AI | Poly NoiseBlock AI |
| Audio codecs | G.711 (A-law and μ-law), G.722 (HD Voice), G.722.1, G.729AB, iLBC, OPUS |
Connectivity
| Ethernet | Two-port gigabit Ethernet switch, 10/100/1000BASE-TX across LAN and PC ports |
| Wi-Fi | Integrated Wi-Fi — 2.4–2.4835 GHz and 5.15–5.825 GHz |
| Bluetooth | Integrated Bluetooth 4.2, with Bluetooth headset support |
| USB | 1 x USB 2.0 Type-A and 1 x USB 2.0 Type-C |
| Headset connection | Dedicated RJ-9 headset port, EHS port, plus USB and Bluetooth headset support |
| Platform | Microsoft Teams edition |
Design & Power
| Power | Built-in auto-sensing IEEE 802.3at Power over Ethernet (Class 4), 25 W (maximum) |
| Dimensions (with handset) | 26.3 x 21.7 x 6.0 cm (10.4 x 8.5 x 2.4 in) |
| Dimensions (without handset) | 19.0 x 21.7 x 6.0 cm (7.5 x 8.5 x 2.4 in) |
| Weight | 1.97 kg (4.34 lb) with handset; 1.30 kg without handset |
| Mounting | Desk stand included; wall mount kit sold separately |
| Colour | Black |
Compatibility & Software Support
Platform and certification
This is the native Microsoft Teams edition. HP certifies the CCX range for Microsoft Teams, and the phone runs a dedicated Teams interface rather than a SIP softkey UI — sign-in, calls, contacts, voicemail and calendar all come from the Teams service. It is provisioned and licensed like any other Teams phone, through Microsoft Teams admin centre and a Teams Phone licence on the user account.
Certifications
HP states the CCX 600 is certified for Microsoft Teams and certified for Zoom; the applicable certification depends on the edition the unit ships as. This listing is the native Microsoft Teams edition. The Open SIP build is the CCX 600 Open SIP (82Z85AA).
Power planning
The CCX 600 uses IEEE 802.3at Power over Ethernet (Class 4) at 25 W maximum — a higher class than the 802.3af, 13 W CCX 350/400/500/505. Check your switch's per-port and total PoE budget before a large CCX 600 rollout.
Operating system and software
HP lists this model as running Android 9. Firmware and configuration updates are delivered through your provisioning server or through Poly Lens.
Poly Lens device management
The Poly CCX 350, 400, 500, 505, 600 and 700 are all listed as supported devices in Poly Lens, HP's cloud device-management service. Lens gives IT a single place to see deployed phones, push firmware and configuration, and monitor device health across the fleet — useful for Singapore offices standardising on one desk phone across several sites.
Package Contents & CCX Series Ordering Information
In the box
- Poly CCX console
- Handset with handset cord
- Desk stand
- CAT-5E network (LAN) cable
- Setup sheet
Poly CCX series ordering information
| Poly CCX 350 — Microsoft Teams | 848Z7AA — 2.8" colour LCD |
| Poly CCX 400 — Microsoft Teams | 848Z8AA — 5" touchscreen |
| Poly CCX 400 — Open SIP | 849A1AA — 5" touchscreen |
| Poly CCX 500 — Microsoft Teams | 2200-49720-019 / 82Z76AA — 5" touchscreen + Bluetooth |
| Poly CCX 500 — Open SIP | 2200-49710-025 — 5" touchscreen + Bluetooth |
| Poly CCX 505 — Microsoft Teams, PoE | 82Z79AA — 5" touchscreen + Bluetooth + Wi-Fi |
| Poly CCX 505 — Open SIP, PoE | 82Z82AA — 5" touchscreen + Bluetooth + Wi-Fi |
| Poly CCX 600 — Microsoft Teams (HP SKU) (this listing) | 82Z84AA — 7" touchscreen + Bluetooth + Wi-Fi |
| Poly CCX 600 — Microsoft Teams (Polycom SKU) | 2200-49770-019 — 7" touchscreen + Bluetooth + Wi-Fi |
| Poly CCX 600 — Open SIP, PoE (HP SKU) | 82Z85AA — 7" touchscreen + Bluetooth + Wi-Fi |
| Poly CCX 600 — Open SIP (Polycom SKU) | 2200-49780-025 — 7" touchscreen + Bluetooth + Wi-Fi |
| Poly CCX 700 — Open SIP | 2200-49750-025 / 82Z83AA — 7" touchscreen + integrated camera |
| Poly CCX 700 — Open SIP (Polycom SKU) | 2200-49740-025 — 7" touchscreen + integrated camera |
Part numbers shown are the SKUs carried on this store. Poly desk phones ship under a dual part number scheme — a legacy Polycom number (for example 2200-49720-019) and an HP SKU (for example 82Z76AA); where a listing carries both, both are printed above.
Datasheet & Downloads
Official HP Poly product and datasheet resources for this model:
- HP Poly CCX 600 — official HP Singapore product page
- HP Poly Desk Phones — full range, HP Singapore
- Poly CCX 600 Business Media Phone for Microsoft Teams and PoE-enabled — HP datasheet (PDF)
Need the PDF datasheet, a firmware note or a written quotation on SourceIT letterhead? Email our Singapore sales desk and we will send it across.
Frequently Asked Questions — Poly CCX 600
How is the CCX 600 different from the CCX 505?
Screen and power. The CCX 600 has a 7-inch 1024 x 600 touchscreen against the 5-inch 720 x 1280 of the CCX 505, and it needs 802.3at PoE (Class 4, 25 W) rather than 802.3af (13 W). Both have Bluetooth 4.2 and integrated Wi-Fi.
What PoE does the CCX 600 need?
Built-in auto-sensing IEEE 802.3at Power over Ethernet (Class 4), 25 W maximum. An 802.3af-only switch port is not sufficient.
Is it certified for Microsoft Teams and Zoom?
HP states the CCX 600 is certified for Microsoft Teams and certified for Zoom. This listing is the native Microsoft Teams edition; ask us if you need a different edition quoted.
There are two CCX 600 Teams listings on your store — which do I order?
They are the same model under two part numbers: this one carries HP SKU 82Z84AA, and the other carries the legacy Polycom number 2200-49770-019. Order either and tell us which part number your purchase order needs; we will confirm current stock and shipping build.
Does it support wireless headsets and Wi-Fi?
Yes — integrated Bluetooth 4.2 with Bluetooth headset support, and integrated Wi-Fi on 2.4 GHz and 5 GHz. USB and RJ-9/EHS cover wired and DECT headsets.
Do I need a PC connected to it?
No. The CCX 600 is a standalone Teams phone. The user account needs a Microsoft Teams Phone licence and a calling plan, Direct Routing or Operator Connect.
Does this phone come with a Singapore warranty?
Yes. Every Poly CCX 600 sold by SourceIT comes with local Singapore warranty and a GST invoice.
