Poly CCX 600 Business Media Phone with Open SIP and PoE
PRODUCT DESCRIPTION
Poly CCX 600 Business Media Phone with Open SIP and PoE (82Z85AA) - Local Warranty
Poly CCX 600 Open SIP Business Media Phone
The Poly CCX 600 Open SIP is HP's flagship standards-based SIP desk phone: a 7-inch 1024 x 600 colour multitouch display, Poly HD Voice with Acoustic Fence and NoiseBlock AI, integrated Bluetooth 4.2, dual-band Wi-Fi and 802.3at PoE. It gives executive desks the largest CCX screen without tying the deployment to one cloud platform.
Open SIP on the Largest CCX Screen
Standards-based SIP registration works with hosted cloud PBX services, SIP trunk providers and on-premise IP-PBX systems, provisioned through the usual Poly UC configuration methods. The 7-inch, 16:9 gesture-based multitouch panel is the largest in HP's desk phone portfolio.
Poly Acoustic Fence and NoiseBlock AI
HP lists Poly HD Voice, Poly Acoustic Clarity, Poly Acoustic Fence and NoiseBlock AI on the CCX 600. Acoustic Fence keeps surrounding conversation out of the call and NoiseBlock AI cleans the full-duplex speakerphone. Codecs cover G.711, G.722 (HD Voice), G.722.1, G.729AB, iLBC and OPUS.
Bluetooth 4.2, Wi-Fi, Dual USB and Gigabit Pass-Through
Integrated Bluetooth 4.2 with Bluetooth headset support, integrated Wi-Fi on 2.4 GHz and 5 GHz, one USB 2.0 Type-A and one USB 2.0 Type-C port, an RJ-9 headset port with EHS, and a two-port gigabit Ethernet switch sharing one desk drop with the PC. Power is IEEE 802.3at PoE (Class 4) at 25 W maximum.
Ideal For Executive SIP Desks
The CCX 600 Open SIP suits directors, dealing desks and reception positions on a hosted or on-premise SIP platform that want the largest CCX touchscreen and the fullest connectivity set.
Poly CCX 600 Datasheet — Technical Specifications
General
| Model | Poly CCX 600 Business Media Phone |
| Part Number | 82Z85AA |
| Manufacturer | Poly (HP) |
| Device type | Premium business media desk phone, Open SIP edition |
| Display | 7-inch colour LCD, 1024 x 600 pixel (16:9 aspect ratio) |
| Touchscreen | Gesture-based, multitouch-capable touchscreen |
| Operating system | Android 9 |
| Operating temperature | 0 to 40 °C (32 to 104 °F) |
| Warranty | Local Warranty (Singapore) |
Audio
| Voice quality | Poly HD Voice technology |
| Audio processing | Poly Acoustic Clarity technology — full-duplex conversation, acoustic echo cancellation and background noise suppression |
| Acoustic Fence | Poly Acoustic Fence technology |
| NoiseBlock AI | Poly NoiseBlock AI |
| Audio codecs | G.711 (A-law and μ-law), G.722 (HD Voice), G.722.1, G.729AB, iLBC, OPUS |
Connectivity
| Ethernet | Two-port gigabit Ethernet switch, 10/100/1000BASE-TX across LAN and PC ports |
| Wi-Fi | Integrated Wi-Fi — 2.4–2.4835 GHz and 5.15–5.825 GHz |
| Bluetooth | Integrated Bluetooth 4.2, with Bluetooth headset support |
| USB | 1 x USB 2.0 Type-A and 1 x USB 2.0 Type-C |
| Headset connection | Dedicated RJ-9 headset port, EHS port, plus USB and Bluetooth headset support |
| Platform | Open SIP — standards-based SIP platforms |
Design & Power
| Power | Built-in auto-sensing IEEE 802.3at Power over Ethernet (Class 4), 25 W (maximum) |
| Dimensions (with handset) | 26.3 x 21.7 x 6.0 cm (10.4 x 8.5 x 2.4 in) |
| Dimensions (without handset) | 19.0 x 21.7 x 6.0 cm (7.5 x 8.5 x 2.4 in) |
| Weight | 1.97 kg (4.34 lb) with handset; 1.30 kg without handset |
| Mounting | Desk stand included; wall mount kit sold separately |
| Colour | Black |
Compatibility & Software Support
Platform and certification
This is the Open SIP edition, built on standards-based SIP so it registers against a broad range of hosted and on-premise platforms — the usual Singapore mix of SIP trunking providers, cloud PBX services and on-site IP-PBX systems. Provisioning follows the standard Poly UC methods (DHCP option, provisioning server URL and configuration files), so it drops into an existing Poly UC estate without a separate management stack.
Power planning
The CCX 600 uses IEEE 802.3at Power over Ethernet (Class 4) at 25 W maximum — a higher class than the 802.3af, 13 W CCX 350/400/500/505. Check your switch's per-port and total PoE budget before a large rollout.
Headsets and peripherals
Integrated Bluetooth 4.2 with Bluetooth headset support, one USB 2.0 Type-A and one USB 2.0 Type-C port, a dedicated RJ-9 headset port and EHS support.
Operating system and software
HP lists this model as running Android 9. Firmware and configuration updates are delivered through your provisioning server or through Poly Lens.
Poly Lens device management
The Poly CCX 350, 400, 500, 505, 600 and 700 are all listed as supported devices in Poly Lens, HP's cloud device-management service. Lens gives IT a single place to see deployed phones, push firmware and configuration, and monitor device health across the fleet — useful for Singapore offices standardising on one desk phone across several sites.
Package Contents & CCX Series Ordering Information
In the box
- Poly CCX console
- Handset with handset cord
- Desk stand
- CAT-5E network (LAN) cable
- Setup sheet
Poly CCX series ordering information
| Poly CCX 350 — Microsoft Teams | 848Z7AA — 2.8" colour LCD |
| Poly CCX 400 — Microsoft Teams | 848Z8AA — 5" touchscreen |
| Poly CCX 400 — Open SIP | 849A1AA — 5" touchscreen |
| Poly CCX 500 — Microsoft Teams | 2200-49720-019 / 82Z76AA — 5" touchscreen + Bluetooth |
| Poly CCX 500 — Open SIP | 2200-49710-025 — 5" touchscreen + Bluetooth |
| Poly CCX 505 — Microsoft Teams, PoE | 82Z79AA — 5" touchscreen + Bluetooth + Wi-Fi |
| Poly CCX 505 — Open SIP, PoE | 82Z82AA — 5" touchscreen + Bluetooth + Wi-Fi |
| Poly CCX 600 — Microsoft Teams (HP SKU) | 82Z84AA — 7" touchscreen + Bluetooth + Wi-Fi |
| Poly CCX 600 — Microsoft Teams (Polycom SKU) | 2200-49770-019 — 7" touchscreen + Bluetooth + Wi-Fi |
| Poly CCX 600 — Open SIP, PoE (HP SKU) (this listing) | 82Z85AA — 7" touchscreen + Bluetooth + Wi-Fi |
| Poly CCX 600 — Open SIP (Polycom SKU) | 2200-49780-025 — 7" touchscreen + Bluetooth + Wi-Fi |
| Poly CCX 700 — Open SIP | 2200-49750-025 / 82Z83AA — 7" touchscreen + integrated camera |
| Poly CCX 700 — Open SIP (Polycom SKU) | 2200-49740-025 — 7" touchscreen + integrated camera |
Part numbers shown are the SKUs carried on this store. Poly desk phones ship under a dual part number scheme — a legacy Polycom number (for example 2200-49720-019) and an HP SKU (for example 82Z76AA); where a listing carries both, both are printed above.
Datasheet & Downloads
Official HP Poly product and datasheet resources for this model:
- HP Poly CCX 600 — official HP Singapore product page
- HP Poly Desk Phones — full range, HP Singapore
- Poly CCX 600 Business Media Phone with Open SIP and PoE-enabled — HP datasheet (PDF)
Need the PDF datasheet, a firmware note or a written quotation on SourceIT letterhead? Email our Singapore sales desk and we will send it across.
Frequently Asked Questions — Poly CCX 600
What is the difference between this and the Microsoft Teams CCX 600?
Same hardware, different edition and firmware. This listing (82Z85AA) is the Open SIP build for standards-based platforms; the CCX 600 for Microsoft Teams (82Z84AA) runs the native Teams interface and needs a Teams Phone licence.
What PoE does it need?
IEEE 802.3at Power over Ethernet (Class 4), 25 W maximum. An 802.3af-only switch port will not power it.
There is a second CCX 600 Open SIP listing — which one do I order?
They are the same model under two part numbers. This listing carries HP SKU 82Z85AA; the other carries the legacy Polycom number 2200-49780-025. Order either and tell us which part number your purchase order requires.
Will it register to my PBX?
The phone is standards-based Open SIP and registers to most hosted and on-premise SIP platforms. Send us the platform name and we will confirm provisioning and firmware before you order.
Does it have Wi-Fi and Bluetooth?
Yes — integrated Wi-Fi on 2.4 GHz and 5 GHz, and integrated Bluetooth 4.2 with Bluetooth headset support.
How does it compare with the CCX 505 Open SIP?
The CCX 505 Open SIP has a 5-inch display and runs on 802.3af PoE at 13 W. The CCX 600 doubles the screen area to 7 inches but requires 802.3at at 25 W.
Does this phone come with a Singapore warranty?
Yes. Every Poly CCX 600 sold by SourceIT comes with local Singapore warranty and a GST invoice.
