Poly CCX 600 Desktop Business Media IP Phone MS Teams
PRODUCT DESCRIPTION
Poly CCX 600 Desktop Business Media IP Phone for Microsoft Teams (2200-49770-019) - Local Warranty
Poly CCX 600 Business Media Phone for Microsoft Teams
This is the Poly CCX 600 for Microsoft Teams under its legacy Polycom part number 2200-49770-019. The hardware is HP's flagship CCX desk phone: a 7-inch 1024 x 600 colour multitouch display, Poly HD Voice with Acoustic Fence and NoiseBlock AI, integrated Bluetooth 4.2 and dual-band Wi-Fi.
Largest Screen in the CCX Line-Up
HP describes the CCX 600's 7-inch touchscreen as the largest in the desk phone portfolio. The 1024 x 600, 16:9 gesture-based multitouch panel runs the native Teams interface with calendar, contacts and in-call controls visible together.
Poly Acoustic Fence and NoiseBlock AI Audio
Poly HD Voice, Poly Acoustic Clarity, Poly Acoustic Fence and NoiseBlock AI are all listed by HP for this model. Codec support covers G.711, G.722 (HD Voice), G.722.1, G.729AB, iLBC and OPUS, keeping calls clear across HD and legacy paths.
Bluetooth, Wi-Fi, Dual USB and 802.3at PoE
Integrated Bluetooth 4.2 with Bluetooth headset support, integrated Wi-Fi on 2.4 GHz and 5 GHz, one USB 2.0 Type-A and one USB 2.0 Type-C port, an RJ-9 headset port with EHS, and a two-port gigabit Ethernet switch. Power is IEEE 802.3at PoE (Class 4) at 25 W maximum.
Ideal For Executive Teams Desks and Legacy Part Number Orders
This listing suits buyers whose purchase order, tender document or asset register specifies the Polycom part number 2200-49770-019 rather than the HP SKU.
Poly CCX 600 Datasheet — Technical Specifications
General
| Model | Poly CCX 600 Business Media Phone |
| Part Number | 2200-49770-019 |
| Manufacturer | Poly (HP) |
| Device type | Premium business media desk phone, Microsoft Teams edition |
| Display | 7-inch colour LCD, 1024 x 600 pixel (16:9 aspect ratio) |
| Touchscreen | Gesture-based, multitouch-capable touchscreen |
| Operating system | Android 9 |
| Operating temperature | 0 to 40 °C (32 to 104 °F) |
| Warranty | Local Warranty (Singapore) |
Audio
| Voice quality | Poly HD Voice technology |
| Audio processing | Poly Acoustic Clarity technology — full-duplex conversation, acoustic echo cancellation and background noise suppression |
| Acoustic Fence | Poly Acoustic Fence technology |
| NoiseBlock AI | Poly NoiseBlock AI |
| Audio codecs | G.711 (A-law and μ-law), G.722 (HD Voice), G.722.1, G.729AB, iLBC, OPUS |
Connectivity
| Ethernet | Two-port gigabit Ethernet switch, 10/100/1000BASE-TX across LAN and PC ports |
| Wi-Fi | Integrated Wi-Fi — 2.4–2.4835 GHz and 5.15–5.825 GHz |
| Bluetooth | Integrated Bluetooth 4.2, with Bluetooth headset support |
| USB | 1 x USB 2.0 Type-A and 1 x USB 2.0 Type-C |
| Headset connection | Dedicated RJ-9 headset port, EHS port, plus USB and Bluetooth headset support |
| Platform | Microsoft Teams edition |
Design & Power
| Power | Built-in auto-sensing IEEE 802.3at Power over Ethernet (Class 4), 25 W (maximum) |
| Dimensions (with handset) | 26.3 x 21.7 x 6.0 cm (10.4 x 8.5 x 2.4 in) |
| Dimensions (without handset) | 19.0 x 21.7 x 6.0 cm (7.5 x 8.5 x 2.4 in) |
| Weight | 1.97 kg (4.34 lb) with handset; 1.30 kg without handset |
| Mounting | Desk stand included; wall mount kit sold separately |
| Colour | Black |
Compatibility & Software Support
Platform and certification
This is the native Microsoft Teams edition. HP certifies the CCX range for Microsoft Teams, and the phone runs a dedicated Teams interface rather than a SIP softkey UI — sign-in, calls, contacts, voicemail and calendar all come from the Teams service. It is provisioned and licensed like any other Teams phone, through Microsoft Teams admin centre and a Teams Phone licence on the user account.
Certifications
HP states the CCX 600 is certified for Microsoft Teams and certified for Zoom; the applicable certification depends on the edition the unit ships as. This listing is the native Microsoft Teams edition.
Power planning
The CCX 600 uses IEEE 802.3at Power over Ethernet (Class 4) at 25 W maximum — a higher class than the 802.3af, 13 W CCX 350/400/500/505. Check your switch's per-port and total PoE budget before a large rollout.
Operating system and software
HP lists this model as running Android 9. Firmware and configuration updates are delivered through your provisioning server or through Poly Lens.
Poly Lens device management
The Poly CCX 350, 400, 500, 505, 600 and 700 are all listed as supported devices in Poly Lens, HP's cloud device-management service. Lens gives IT a single place to see deployed phones, push firmware and configuration, and monitor device health across the fleet — useful for Singapore offices standardising on one desk phone across several sites.
Package Contents & CCX Series Ordering Information
In the box
- Poly CCX console
- Handset with handset cord
- Desk stand
- CAT-5E network (LAN) cable
- Setup sheet
Poly CCX series ordering information
| Poly CCX 350 — Microsoft Teams | 848Z7AA — 2.8" colour LCD |
| Poly CCX 400 — Microsoft Teams | 848Z8AA — 5" touchscreen |
| Poly CCX 400 — Open SIP | 849A1AA — 5" touchscreen |
| Poly CCX 500 — Microsoft Teams | 2200-49720-019 / 82Z76AA — 5" touchscreen + Bluetooth |
| Poly CCX 500 — Open SIP | 2200-49710-025 — 5" touchscreen + Bluetooth |
| Poly CCX 505 — Microsoft Teams, PoE | 82Z79AA — 5" touchscreen + Bluetooth + Wi-Fi |
| Poly CCX 505 — Open SIP, PoE | 82Z82AA — 5" touchscreen + Bluetooth + Wi-Fi |
| Poly CCX 600 — Microsoft Teams (HP SKU) | 82Z84AA — 7" touchscreen + Bluetooth + Wi-Fi |
| Poly CCX 600 — Microsoft Teams (Polycom SKU) (this listing) | 2200-49770-019 — 7" touchscreen + Bluetooth + Wi-Fi |
| Poly CCX 600 — Open SIP, PoE (HP SKU) | 82Z85AA — 7" touchscreen + Bluetooth + Wi-Fi |
| Poly CCX 600 — Open SIP (Polycom SKU) | 2200-49780-025 — 7" touchscreen + Bluetooth + Wi-Fi |
| Poly CCX 700 — Open SIP | 2200-49750-025 / 82Z83AA — 7" touchscreen + integrated camera |
| Poly CCX 700 — Open SIP (Polycom SKU) | 2200-49740-025 — 7" touchscreen + integrated camera |
Part numbers shown are the SKUs carried on this store. Poly desk phones ship under a dual part number scheme — a legacy Polycom number (for example 2200-49720-019) and an HP SKU (for example 82Z76AA); where a listing carries both, both are printed above.
Datasheet & Downloads
Official HP Poly product and datasheet resources for this model:
- HP Poly CCX 600 — official HP Singapore product page
- HP Poly Desk Phones — full range, HP Singapore
- Poly CCX 600 Business Media Phone for Microsoft Teams and PoE-enabled — HP datasheet (PDF)
Need the PDF datasheet, a firmware note or a written quotation on SourceIT letterhead? Email our Singapore sales desk and we will send it across.
Frequently Asked Questions — Poly CCX 600
Is this the same phone as the CCX 600 listed under 82Z84AA?
Yes — the same CCX 600 Microsoft Teams model under its legacy Polycom part number. Poly products carry a dual numbering scheme: a Polycom number such as 2200-49770-019 and an HP SKU such as 82Z84AA. See the HP SKU listing if your paperwork uses that number.
What PoE class does it need?
IEEE 802.3at Power over Ethernet (Class 4), 25 W maximum. An 802.3af-only port will not power it.
How big is the screen?
7 inches, 1024 x 600 pixel, 16:9, gesture-based multitouch — HP describes it as the largest screen in the desk phone portfolio.
Does it have Wi-Fi and Bluetooth?
Yes — integrated Wi-Fi on 2.4 GHz and 5 GHz, and integrated Bluetooth 4.2 with Bluetooth headset support.
Should I choose the CCX 600 or the CCX 505?
If desk space and PoE budget allow, the CCX 600's 7-inch screen is the better executive experience. If you are standardising a floor on 802.3af switching, the CCX 505 gives you Bluetooth and Wi-Fi at 13 W.
Is there an Open SIP version?
Yes — the CCX 600 Open SIP (82Z85AA) and the legacy Polycom SKU 2200-49780-025.
Does this phone come with a Singapore warranty?
Yes. Every Poly CCX 600 sold by SourceIT comes with local Singapore warranty and a GST invoice.
