Poly CCX 505 Business Media Phone with Open SIP and PoE

General

Audio

Connectivity

Design & Power

Platform and certification

This is the Open SIP edition, built on standards-based SIP so it registers against a broad range of hosted and on-premise platforms — the usual Singapore mix of SIP trunking providers, cloud PBX services and on-site IP-PBX systems. Provisioning follows the standard Poly UC methods (DHCP option, provisioning server URL and configuration files), so it drops into an existing Poly UC estate without a separate management stack.

Wireless deployment

Integrated Wi-Fi covers 2.4 GHz (802.11b/g/n HT-20) and 5 GHz (802.11a/n HT-20 and 802.11n HT-40). The phone still needs power — over PoE from a network cable, or from the optional external supply if you are running it on Wi-Fi only.

Headsets and peripherals

Integrated Bluetooth 4.2, one USB 2.0 Type-A and one USB 2.0 Type-C port, a dedicated RJ-9 headset port and EHS support.

Operating system and software

HP lists this model as running Android 9. Firmware and configuration updates are delivered through your provisioning server or through Poly Lens.

Poly Lens device management

The Poly CCX 350, 400, 500, 505, 600 and 700 are all listed as supported devices in Poly Lens, HP's cloud device-management service. Lens gives IT a single place to see deployed phones, push firmware and configuration, and monitor device health across the fleet — useful for Singapore offices standardising on one desk phone across several sites.

In the box

• Poly CCX console
• Handset with handset cord
• Desk stand
• CAT-5E network (LAN) cable
• Setup sheet

Poly CCX series ordering information

Part numbers shown are the SKUs carried on this store. Poly desk phones ship under a dual part number scheme — a legacy Polycom number (for example 2200-49720-019) and an HP SKU (for example 82Z76AA); where a listing carries both, both are printed above.

Official HP Poly product and datasheet resources for this model:

• HP Poly CCX 500 & 505 — official HP Singapore product page
• HP Poly Desk Phones — full range, HP Singapore
• Poly CCX 505 Business Media Phone with Open SIP and PoE-enabled — HP datasheet (PDF)

Need the PDF datasheet, a firmware note or a written quotation on SourceIT letterhead? Email our Singapore sales desk and we will send it across.

What is the difference between the CCX 505 Open SIP and the Microsoft Teams version?

Same hardware, different edition and firmware. This listing (82Z82AA) is the Open SIP build for standards-based SIP platforms; the CCX 505 for Microsoft Teams (82Z79AA) runs the native Teams interface and needs a Teams Phone licence.

What does the CCX 505 add over the CCX 500 Open SIP?

Integrated dual-band Wi-Fi. The CCX 500 Open SIP shares the display, Bluetooth 4.2, dual USB ports and 802.3af PoE but has no built-in Wi-Fi.

Can it run on Wi-Fi with no network cable?

It can connect over Wi-Fi, but it still needs power. Without a cable there is no PoE, so budget for the optional external power supply at those positions.

Will it register to my SIP platform?

The phone is standards-based Open SIP and registers to most hosted and on-premise platforms. Tell us which platform you run and we will confirm provisioning and firmware requirements before you order.

Does it support wireless headsets?

Yes — integrated Bluetooth 4.2, plus USB and RJ-9/EHS connections for wired and DECT headsets.

Should I choose this or the CCX 600 Open SIP?

The CCX 600 Open SIP has a larger 7-inch 1024 x 600 touchscreen but requires 802.3at PoE (Class 4, 25 W). The CCX 505 keeps the 5-inch display and runs on 802.3af at 13 W, which is easier on an older PoE switch budget.

Does this phone come with a Singapore warranty?

Yes. Every Poly CCX 505 sold by SourceIT comes with local Singapore warranty and a GST invoice.