Poly CCX 400 Desktop Business Media IP Phone MS Teams

Poly CCX 400 Desktop Business Media IP Phone MS Teams (2200-49700-019) / (848Z8AA) - 1 Year Local Warranty

Poly CCX 400 Desktop Business Media IP Phone for Microsoft Teams

The Poly CCX 400 Desktop Business Media IP Phone (2200-49700-019 / 848Z8AA) is an entry-level touchscreen desk phone designed for seamless Microsoft Teams communication in modern workplaces. Built for simplicity and efficiency, it offers a clean user interface and reliable performance, making it ideal for office desks, common areas, and shared workspaces. It delivers a familiar Teams experience that helps users quickly adapt without additional training.

5-Inch Touchscreen with Intuitive Navigation

The device features a responsive 5-inch color multi-touch display, allowing users to access contacts, meetings, and call controls with simple taps. Its smartphone-like interface reduces complexity and enables quick navigation, making it suitable for both new and experienced users.

Native Microsoft Teams Integration

Fully optimized for Microsoft Teams, the CCX 400 allows one-touch access to meetings, voicemails, and contacts. Users can join calls instantly and manage communication directly from the device, ensuring a consistent and efficient collaboration experience across Teams-enabled environments.

Clear Audio with Noise Reduction Technologies

Equipped with Poly HD Voice and Acoustic Clarity, the phone delivers natural and professional sound quality. Poly Acoustic Fence technology helps reduce background noise, ensuring conversations remain clear even in busy office environments.

Simple Deployment with PoE Connectivity

The CCX 400 supports Power over Ethernet (PoE), enabling both power and data through a single cable for easy installation. It also includes dual Gigabit Ethernet ports and USB connectivity, ensuring reliable performance and seamless integration into enterprise networks.

Technical Specifications

General
Model: 2200-49700-019 / 848Z8AA
Product Type: Desktop Business Media IP Phone
Platform: Microsoft Teams Certified
Deployment: Office desks, reception, common areas
Operating System: Android-based system
Positioning: Entry-level CCX series device designed for simplicity and ease of use

Display & Interface
Display Size: 5-inch color touchscreen
Resolution: 720 × 1280
Touchscreen: Capacitive multi-touch
User Interface: Intuitive, smartphone-like navigation with one-touch access to contacts and meetings
Controls: Minimal physical buttons with touch-first interface

Audio Specifications
Audio Technology:
Poly HD Voice
Poly Acoustic Clarity (full duplex)
Poly Acoustic Fence (noise reduction)
Speakerphone: Full-duplex with echo cancellation
Audio Quality: Wideband HD voice

Calling Features
Platform Integration: Native Microsoft Teams experience
Call Functions: Hold, transfer, forward, call waiting, caller ID
Meeting Join: One-touch Teams meeting join
Voicemail & Contacts: Integrated with Microsoft Teams
Conferencing: Multi-party audio conferencing supported

Connectivity
Ethernet Ports: 2 × RJ-45 Gigabit Ethernet (PoE supported)
USB Ports: 1 × USB-A (headset/accessories)
Headset Support: RJ-9, USB headset, EHS support
Wireless:
No built-in Wi-Fi or Bluetooth (optional Wi-Fi via dongle)

Network & Protocols
VoIP Platform: Microsoft Teams
Provisioning: Managed via Microsoft Teams Device Portal
QoS: VLAN and prioritization supported
Security: TLS encryption, secure provisioning

Audio Codecs
Supported Codecs:
G.711, G.722, G.729, G.722.1, iLBC, Opus

Performance & Features
User Experience: Simple, intuitive interface for fast adoption
Design: Minimalist, modern touchscreen design
Deployment: Plug-and-play with PoE
Management: Centralized device management via Teams

Power
Power Input: PoE (IEEE 802.3af, Class 3)
Power Consumption: ~13W max
Optional: External power adapter

Physical Specifications
Form Factor: Desktop IP phone with handset
Mounting: Desk stand included, optional wall mount
Color: Black

Environmental
Operating Temperature: 0°C to 40°C
Storage Temperature: -40°C to 70°C
Humidity: 5% – 95% non-condensing

Package Contents
Phone console
Handset with cord
Desk stand
CAT5e Ethernet cable
Setup guide

Key Features
5-inch touchscreen with intuitive UI
Native Microsoft Teams integration
Poly HD Voice with Acoustic Fence noise reduction
Dual Gigabit Ethernet with PoE
Simple deployment and centralized management
Cost-effective entry-level Teams phone

Typical Use Cases
Office desk users on Microsoft Teams
Reception and shared/common areas
SME Teams telephony deployments
Organizations standardizing on Teams voice