Lenovo ThinkSmart One + IP Controller for Microsoft Teams
PRODUCT DESCRIPTION
Lenovo ThinkSmart One + IP Controller for Microsoft Teams Rooms (12BW0004SG) - 3 Years Local Warranty
Compute, Camera, Microphones and Speakers in a Single Bar
The ThinkSmart One puts the whole room system inside one 700 mm bar: an 11th Generation Core i5 with vPro, a camera with a 125° diagonal field of view and a privacy shutter, eight microphones covering 180° to a 6 metre pickup range, and 15 W + 15 W stereo speakers. It mounts above or below the screen and runs Microsoft Teams Rooms. Add the display and you have a room.
The Camera Does the Work of a Camera Operator
Auto-zoom and auto-framing keep the group in shot as people join and leave, speaker tracking follows whoever is talking, and Lenovo publishes people counting and whiteboard awareness as well — so the room can report its own occupancy and the whiteboard stays legible to people at home. A physical privacy shutter closes the lens when the room is not in use.
The IP Controller Runs on Network Cable, Up to 100 Metres
This kit ships with Lenovo's IP Controller: a 10.1-inch touch panel at 360 nits connected over CAT5e Ethernet with Power over Ethernet, installable up to 100 metres from the bar. A Link Box carrying power, gigabit Ethernet, HDMI out and USB-B is included, and the controller has an HDMI input of its own. It can be wall mounted, though Lenovo states wall mount kits are sold separately. It needs a PoE network drop at the controller position — confirm that before ordering.
Two Network Ports, and Management That Scales
The bar has two gigabit Ethernet ports, one with vPro, plus Wi-Fi 6E and Bluetooth 5.0 — so the room can sit on a separate management network without a second box. Firmware TPM 2.0, a Kensington MiniSaver, integrated cable management and vPro Enterprise round it out. Lenovo publishes 3-year limited onsite service as the base warranty, and its datasheets list ThinkSmart Manager Premium for the first year.
Lenovo ThinkSmart One + IP Controller for Microsoft Teams Rooms Datasheet — Technical Specifications
General
| Product | Lenovo ThinkSmart One + IP Controller for Microsoft Teams Rooms |
| Part Number | 12BW0004SG |
| Machine Type | 12BW |
| What This Product Is | Collaboration bar with compute, camera, microphones and speakers built in, plus a touch controller — display not included |
| Warranty | 3-year limited onsite service, per Lenovo PSREF |
| Local Warranty (Singapore) | Included with every SourceIT purchase, with GST invoice |
ThinkSmart One — the Collaboration Bar
| What It Is | Compute, camera, microphones and speakers in a single bar. Unlike the Core kits, the camera and audio are inside the product rather than sold alongside it |
| Processor | 11th Generation Intel Core i5 — Lenovo's datasheets specify the i5-1145G7E with vPro |
| Memory | PSREF states 16 GB soldered DDR4-3200, not upgradable. Lenovo's own 2022 and 2023 datasheets for the same product say 8 GB. Two Lenovo documents disagree; ask us to confirm before ordering if this decides your purchase |
| Storage | 256 GB M.2 2280 SSD. PSREF says PCIe NVMe 3.0 x4; the datasheets say PCIe Gen 4 — another disagreement between Lenovo documents |
| Operating System | Windows 11 IoT Enterprise or Windows 10 IoT Enterprise. PSREF notes Windows 10 IoT is end-of-life |
| Camera Field of View | 125° diagonal, 100° horizontal, 68° vertical, with a physical privacy shutter |
| Camera Intelligence | Auto-zoom, auto-framing, people counting, speaker tracking and whiteboard awareness, per Lenovo's datasheets |
| Camera Resolution | Not published by Lenovo. PSREF gives the field of view but no sensor resolution or output resolution for this camera |
| Microphones | Eight microphones, 180° audio capture, 6 m pickup range, -35 dBFS sensitivity |
| Speakers | Stereo, 15 W each, 85 ±3 dB sound pressure level |
| Ports | Rear: 1 x USB-C 2.0 (display and controller), 1 x USB-C 3.2 Gen 1, 2 x USB 3.2 Gen 1, 1 x HDMI in, 2 x HDMI out, 2 x Ethernet (one with vPro). Right: 1 x 3.5 mm combo |
| Display Support | Up to two external monitors over the two HDMI outputs. No display is included |
| Network | Two gigabit RJ-45; Intel Wi-Fi 6E AX210 with Bluetooth 5.0 |
| Security | Firmware TPM 2.0; camera privacy shutter; Kensington MiniSaver; integrated cable management; vPro Enterprise |
| Dimensions and Weight | 700 x 89 x 115 mm; approximately 3.55 kg. Black |
| Power | 135 W adapter |
| Warranty | 3-year limited onsite service, per PSREF |
Lenovo IP Controller — the Touch Console
| Screen | 10.1-inch, 1280 x 800, 16:10, 10-point touch, 360 nits, anti-glare and anti-fingerprint |
| Sensor | Human Presence Sensor |
| Connection | Gigabit RJ-45 over CAT5e with Power over Ethernet. There is no USB fallback |
| Distance | Lenovo publishes installation up to 100 metres from the compute unit |
| Link Box | Included: a Link Box carrying power, gigabit Ethernet, HDMI out and USB-B. 210 x 96 x 27 mm, approximately 212 g |
| HDMI | 1 x HDMI in at the controller |
| Mounting | Table-top or wall mounted. Lenovo states wall mount kits are sold separately |
| What It Requires | A PoE-capable network drop at the controller position. Check this before ordering |
| Dimensions and Weight | 248 x 151 x 100 mm; approximately 0.97 kg |
Platform & Certification
| Preloaded Platform | Microsoft Teams Rooms |
| Independent Confirmation | Microsoft's Teams Rooms certified-hardware list names "Lenovo Thinksmart One Pro + Lenovo Core Controller Kit" and "Lenovo Thinksmart One Pro + IP Controller Kit" — the Pro variants. Plain "ThinkSmart One + Controller" is not on the list |
| One or One Pro? | Not published. Lenovo's own support record for this part number reads "ThinkSmart One/One Pro" — the machine type covers both. See the compatibility section; ask us to confirm before ordering if certification compliance matters |
| Camera and Audio | Included, built into the bar — unlike the ThinkSmart Core + Controller kits |
| Display | Not included. The bar drives up to two external monitors over HDMI |
| Is the Platform Licence Included? | Not published by Lenovo. Lenovo's datasheets say the platform is "preloaded" or the device is "certified", which describes the software image and the testing programme rather than the subscription entitlement. Budget for the platform licence separately unless we confirm otherwise for your order |
Compatibility & Fit
This one does include the camera and the audio
Worth stating plainly, because several other products in the ThinkSmart range do not. The ThinkSmart One is a collaboration bar with the compute, the camera, eight microphones and stereo speakers all inside it. You are not buying a compute box that needs a camera bolted on.
What the kit does not include is a display. The bar drives up to two external monitors over HDMI and you supply them, along with the mounting and the platform licence.
One or One Pro? An honest gap in the documentation
Lenovo's own support record for this exact part number reads "ThinkSmart One/One Pro" — the machine type covers both products, and Lenovo does not publish which one a given part number is. That matters because Microsoft's and Zoom's certified-hardware listings currently name only the One Pro kits; plain "ThinkSmart One + Controller" does not appear on either list.
We are telling you this rather than quietly writing "Pro" on the page. If certification compliance is part of your procurement, ask us to confirm in writing with Lenovo which variant this SKU is before you order. We will get you the answer; we will not guess at it.
Room sizing, in Lenovo's words rather than ours
Lenovo's ThinkSmart One datasheets describe it as "ideal for small and medium spaces" and "certified for Microsoft Teams Rooms for small to medium rooms". Lenovo publishes no participant counts and no room dimensions, so we will not invent any. The one hard number it does give is the microphone 6 metre pickup range. Note that Lenovo's current web page uses "small and huddle rooms" — but that page describes the One Pro, not the One. Send us the room's dimensions and table layout and we will size it properly.
What you still need to supply. The display or displays and their mounting, the power and network drops, and the platform licence. A PoE-capable network drop at the controller position is essential for this kit, and the wall mount kit is sold separately. A room system is an installation rather than a box — tell us the room and we will put a complete bill of materials together with you.
Package Contents & ThinkSmart Ordering Information
In the box, per Lenovo PSREF:
- ThinkSmart One collaboration bar — compute, camera, eight microphones and stereo speakers
- Lenovo IP Controller — 10.1-inch touch console
- Link Box — power, gigabit Ethernet, HDMI out and USB-B
- 135 W power adapter
Not included: the display or displays and their mounting, the Microsoft Teams Rooms licence, and the controller wall mount kit, which Lenovo sells separately. Lenovo does not publish the complete packaged carton contents or the kit's shipping weight, so if a specific item is decisive, ask us and we will confirm it before you order.
ThinkSmart Room and Desk Systems Ordering Information
| 11RXS0240R | Lenovo ThinkSmart Core Device for Logitech — Bare compute box for a Logitech room. No camera, mic or speaker |
| 11RXS0090R | Lenovo ThinkSmart Core Device for Logitech — Bare compute box for a Logitech room. No camera, mic or speaker |
| 11RXS00A0R | Lenovo ThinkSmart Core Device for Logitech — Bare compute box for a Logitech room. No camera, mic or speaker |
| 11H1000-5SG | Lenovo ThinkSmart Hub for Microsoft Teams — All-in-one with a 10.1-inch screen, mics and speakers. No camera |
| 11H3000-6SG | Lenovo ThinkSmart Hub for Zoom — All-in-one with a 10.1-inch screen, mics and speakers. No camera |
| 11H1000KSG | Lenovo ThinkSmart Hub Gen 2 for Microsoft Teams Rooms — All-in-one with a 10.1-inch screen, mics and speakers. No camera |
| 11H3000KSG | Lenovo ThinkSmart Hub Gen 2 for Zoom — All-in-one with a 10.1-inch screen, mics and speakers. No camera |
| 12CN0002SG | Lenovo ThinkSmart View Plus — 27-inch Microsoft Teams Display — a desk device, not a room system |
| 12BS0005SG | Lenovo ThinkSmart One + ThinkSmart Controller for Microsoft Teams Rooms — Collaboration bar with camera and audio built in, plus a USB controller |
| 12BU0007SG | Lenovo ThinkSmart One + ThinkSmart Controller for Zoom Rooms — Collaboration bar with camera and audio built in, plus a USB controller |
| 12BW0004SG (this listing) | Lenovo ThinkSmart One + IP Controller for Microsoft Teams Rooms — Collaboration bar with camera and audio built in, plus a PoE controller |
| 12BY0004SG | Lenovo ThinkSmart One + IP Controller for Zoom Rooms — Collaboration bar with camera and audio built in, plus a PoE controller |
| 11RTZ9AXUK | Lenovo ThinkSmart Bar — Standalone soundbar. No camera |
| 12XH0008SG | Lenovo ThinkSmart Tiny Kit for Microsoft Teams — Tiny-form-factor compute for a Teams room. No camera, mic or speaker |
Datasheet & Downloads
- Lenovo PSREF — ThinkSmart One for Microsoft Teams Rooms (PDF)
- Lenovo ThinkSmart One with Controller datasheet (PDF)
- Microsoft — Teams Rooms certified hardware list
- Lenovo IP Controller one-pager (PDF)
PSREF is Lenovo's own Product Specifications Reference and is the source for every figure on this page unless the table says otherwise. PSREF publishes per model rather than per part number, so this SKU does not appear inside the PDF itself. Where a Lenovo datasheet and PSREF disagree, both are listed above and the page shows the conflict.
Frequently Asked Questions — Lenovo ThinkSmart One + IP Controller for Microsoft Teams Rooms
What exactly comes in the box?
The ThinkSmart One collaboration bar — which contains the compute, the camera, eight microphones and stereo speakers — and Lenovo IP Controller, with its Link Box. You supply the display or displays and their mounting. Unlike the ThinkSmart Core + Controller kits, the camera and audio are in this product rather than sold alongside it.
Is this the same as the Core + Controller Kit that has no camera?
No, and this is the important difference in the ThinkSmart range. The ThinkSmart Core + Controller Kit is a compute box and a touch panel with no camera and no audio, sold for rooms that already have their audio-visual equipment. The ThinkSmart One is a collaboration bar with the camera, eight microphones and stereo speakers built in. If you are fitting out a room from nothing, this is the kind of product you want.
What is the difference between the Controller and the IP Controller?
The same 10.1-inch touch panel, connected differently. The ThinkSmart Controller connects over USB-C, with a 10 metre cable included. The Lenovo IP Controller connects over CAT5e Ethernet with Power over Ethernet, installs up to 100 metres from the bar, ships with a Link Box, has its own HDMI input and can be wall mounted — but it needs a PoE network drop at the controller position, and Lenovo sells the wall mount kit separately. This kit has the IP Controller.
Is this a ThinkSmart One or a One Pro?
Lenovo does not publish which. Its support record for this exact part number reads "ThinkSmart One/One Pro" — the machine type covers both products. That matters because Microsoft's and Zoom's certified-hardware lists currently name only the Pro kits. We would rather tell you that than quietly write "Pro" on the page. If certification compliance is part of your procurement, ask us and we will confirm the variant in writing with Lenovo before you order.
How much memory does it have?
Lenovo's own documents disagree. PSREF says 16 GB soldered DDR4-3200; Lenovo's 2022 and 2023 ThinkSmart One datasheets both say 8 GB. They also disagree on the SSD interface, PCIe 3.0 in PSREF against PCIe Gen 4 in the datasheets. We show you the conflict rather than choosing the flattering figure. Ask us and we will have Lenovo confirm the build for your order.
Can I run Zoom Rooms on it instead?
Not as supplied. Lenovo builds the Teams and Zoom versions as separate machine types with separate factory software images — different part numbers, not a setting. The Zoom version of this kit is in the ordering table above; order the platform your organisation actually runs.
Is the platform licence included?
Lenovo does not publish an answer. Its datasheets say the platform is "preloaded" or that the device is "certified", which describes the software image and the testing programme rather than the subscription entitlement. What Lenovo does state as included on some datasheets is its own software and services — ThinkSmart Manager Premium for the first year, and Premier Support. Budget for the Microsoft or Zoom platform licence separately, and ask us: we will confirm it for your order before you commit.
What warranty applies in Singapore?
Lenovo publishes 3-year limited onsite service for this product. Every unit SourceIT sells also carries local Singapore warranty support and a GST invoice.
