Jabra Engage 50 II Stereo MS USB Headset with Link USB-C/A
PRODUCT DESCRIPTION
Jabra Engage 50 II Stereo MS USB Headset w/ Link USB-C/A (5099-299-2169) - 2 Years Local Warranty

Professional USB Headset for Microsoft Teams and Contact Centers
Jabra Engage 50 II Stereo MS USB Headset with Link USB-C/A (5099-299-2169) is a premium wired headset engineered for contact centers, customer service teams, and professionals who require exceptional call quality and seamless Microsoft Teams integration. Designed for intensive communication environments, it delivers reliable performance for calls, meetings, and customer interactions throughout the workday.
Advanced Audio Performance for Clear Conversations
The Jabra Engage 50 II Stereo MS features professional-grade speakers and advanced microphone technology that help deliver crystal-clear voice communication. Built for high-volume communication environments, it enhances call quality and improves collaboration by ensuring conversations remain clear and professional.
Microsoft Teams Certified for Seamless Collaboration
Certified for Microsoft Teams, the headset integrates directly with Microsoft Teams and Microsoft 365 environments, providing an optimized user experience for meetings, calls, and notifications. The included Link USB-C/A controller offers flexible connectivity for both modern and legacy business devices.
Comfortable Stereo Design for All-Day Use
The stereo design helps reduce workplace distractions and improves focus during important conversations and virtual meetings. Its lightweight ergonomic construction provides lasting comfort, making it ideal for contact centers, customer support teams, office professionals, and hybrid workers who spend extended hours on calls.
Technical Specifications
General
Model: Engage 50 II Stereo MS
Part Number: 5099-299-2169
Product Name: Jabra Engage 50 II Stereo MS USB Headset with Link USB-C/A
Manufacturer: Jabra
Product Type: Professional Wired USB Headset
Wearing Style: Stereo Headband
Deployment: Contact centers, enterprise communications, hybrid work environments
Usage Mode: Microsoft Teams Certified Professional Headset
Connectivity: Wired USB-C and USB-A via Engage 50 II Link Controller
USB Interface: USB-C/A
Warranty: 3-Year Manufacturer Warranty
Audio Specifications
Speaker Type: Stereo Speakers
Audio Mode: Wideband Audio
Speaker Frequency Response: 50 Hz – 20 kHz
Speech Optimization: Optimized for Voice Clarity
Microphone Type: 3-Microphone Noise-Cancelling System
Microphone Technology: Advanced Digital Microphone Array
Microphone Noise Reduction: Supported
Voice Enhancement: Supported
BalancedVoice™ Technology: Supported
Speech Level Normalization: Supported
Connectivity
Connection Type: Wired USB Headset
USB Controller: Engage 50 II Link Controller Included
USB Compatibility: USB-C and USB-A
Plug-and-Play Connectivity: Supported
Integrated Call Control: Supported
Call Analytics Support: Supported
SmartRinger Functionality: Supported
Microsoft Teams Features
Microsoft Teams Certified
Dedicated Teams Optimized Variant
Native Teams Call Control Support
Teams Call Answer / End Controls
Teams Meeting Compatibility
Microsoft Teams Button Integration Supported
Call Center & Analytics Features
Engage+ Software Support
Real-Time Call Insights
Background Noise Monitoring
Microphone Position Guidance
Call Interruption Detection
Silence Detection Analytics
Speech-to-Text Optimization
Contact Center Analytics Integration
Live On-Screen Call Quality Guidance
Microphone & Call Features
3-Microphone Noise-Cancelling Technology
Professional Voice Pickup Optimization
Wideband HD Voice Audio
Call Answer / End Controls Supported
Mute Function Supported
Volume Controls Supported
Programmable Button Support
Inline Call Controller Included
Hearing Protection Technologies
SafeTone™ 2.0: Supported
IntelliTone™ 2.0: Supported
PeakStop™ 105 dB Protection: Supported
BalancedVoice™ Processing: Supported
Acoustic Shock Protection: Supported
Speech Level Normalization: Supported
Professional Hearing Safety Compliance: Supported
Comfort & Design
Wearing Style: Over-the-Head Stereo
Weight: Approximately 65g
Headband Type: Lightweight Adjustable Headband
Ear Cushion Design: Angled Cushions with Pressure Relief Pattern
Long-Term Comfort: Optimized for All-Day Usage
Passive Noise Isolation: Supported
Ultra-Lightweight Construction: Supported
Compatibility
Compatible Operating Systems:
• Windows
• macOS
• ChromeOS
Compatible Platforms:
• Microsoft Teams Certified
• Zoom
• Google Meet
• Cisco Webex
• RingCentral
• GoTo Meeting
• Amazon Connect
• Genesys Cloud CX
• NICE CXone
• Leading Unified Communications Platforms
Software Support
Jabra Direct Supported
Jabra Xpress Supported
Engage+ Software Supported
Firmware Updates Supported
Remote Device Management Supported
Enterprise Fleet Management Supported
Call Analytics Dashboard Integration Supported
Design & Construction
Color: Black
Material: Commercial-Grade Business Headset Construction
Design Style: Professional Contact Center Headset
Controller Design: Inline USB-C/A Call Control Unit
Durability Testing: Enterprise-Grade Stress Tested Construction
Impact Resistance: Supported
Features
3-microphone noise-cancelling system
Professional stereo audio design
Advanced call analytics and insights
Engage+ real-time call monitoring
BalancedVoice™ voice enhancement technology
SafeTone™ 2.0 hearing protection
Inline call controller included
USB-C and USB-A connectivity support
Ultra-lightweight design for extended usage
Built for contact center and enterprise deployments
Performance & Features
Designed for customer service and call-intensive environments
Improves voice clarity and speech recognition accuracy
Reduces background noise during professional calls
Provides real-time call quality monitoring
Supports enterprise workforce coaching and analytics
Optimized for hybrid workplace and contact center deployments
Built for long-term durability and daily professional use
Physical Specifications
Color: Black
Weight: Approximately 65g
Form Factor: Stereo Wired USB Headset
Headset Style: Over-the-Head Stereo
Cable Length: Up to 2.4m (variant dependent)
Controller Type: Engage 50 II Link USB-C/A Controller Included
Package Contents
Jabra Engage 50 II Stereo MS USB Headset
Engage 50 II Link USB-C/A Controller
USB Connection Cables
Quick Start Guide
Warranty Documentation
Key Features
Microsoft Teams Certified
Stereo professional wired USB headset
3-microphone noise-cancelling technology
USB-C and USB-A connectivity
Engage+ real-time call analytics
BalancedVoice™ voice enhancement
SafeTone™ 2.0 hearing protection
Inline call controller included
Ultra-lightweight design
Built for contact centers and enterprise communications
Typical Use Cases
Microsoft Teams deployments
Contact center environments
Customer support teams
Enterprise communications
Hybrid workplace environments
Work-from-home professionals
Call monitoring environments
Business process outsourcing (BPO) operations
Helpdesk and service desk teams
