Jabra Engage 50 Stereo Professional Digital Corded Headset USB-C
PRODUCT DESCRIPTION
Jabra Engage 50 Stereo Professional Digital Corded Headset USB-C (5099-610-189) - 2 Years Local Warranty
No Longer Available. New or Similar items below:
Jabra Engage 50 II Mono MS USB Headset w/ Link USB-C/A (5093-299-2169)
Jabra Engage 50 II Stereo MS USB Headset w/ Link USB-C/A (5099-299-2169)
Jabra Engage 50 Stereo USB-C Corded Headset for Contact Centres in Singapore
The Jabra Engage 50 Stereo (5099-610-189) is a professional digital corded headset engineered for high-volume customer calls. It connects by a single 120 cm USB-C cable — no battery, no pairing, no charging — and uses a 3-microphone digital MEMS system to keep the customer's attention on your agent's voice rather than the room. SourceIT supplies it in Singapore with a GST invoice and 2 years local warranty.
3-Microphone Digital MEMS System with 3-Way Noise Cancelling
Jabra's 3-microphone system uses digital MEMS microphones with a 3-way noise-cancelling design that filters out background noise and breathing sounds. The microphone covers 100 Hz – 14 kHz with a sensitivity of -26 dBFS @ 94 dB SPL (1 kHz), and the 300° adjustable flexible boom arm positions best around 12 mm from the mouth. Passive noise cancellation from the on-ear design adds further isolation on a busy floor.
Professional-Grade Speaker and Hearing Protection
The 28 x 3.9 mm speaker delivers a 20 Hz – 20 kHz frequency range with 50 Hz – 20 kHz speak bandwidth, so voice comes through with full clarity and music and media stay usable between calls. Jabra's hearing protection package covers PeakStop™ 105 dB SPL, IntelliTone™ 2.0 and Intelligent Acoustic Shock protection, and the headset is G616 and OSHA-compliant — important for contact centres with duty-of-care obligations to agents.
Multi-Colour Busylight and Call Analytics
Multi-colour status lights on both earcups act as a visible busylight so colleagues can see at a glance when an agent is on a call, and can be customised through the Jabra SDK. The Engage 50 also reports rich call analytics back to the business — boom-arm positioning, malfunctioning microphones, background noise levels and speech analytics — giving team leads real data on call quality instead of guesswork.
Certified for Microsoft Teams, Managed with Jabra Xpress
The Engage 50 is certified for Microsoft Teams and validated for Skype for Business Open Office, with Zoom and Works With Chromebook among its industry certifications. Jabra Direct handles firmware and settings on individual machines while Jabra Xpress lets IT mass-deploy configuration across a whole floor — the practical route when you are standardising headsets across a Singapore contact centre.
Jabra Engage 50 Datasheet — Technical Specifications
Verified against the official Jabra Engage 50 technical specification sheet and product datasheet. Where Jabra does not publish a figure for this model, it has been omitted rather than estimated.
General
| Brand | Jabra |
| Model | Engage 50 Stereo |
| Part Number | 5099-610-189 |
| EAN | 5706991021417 |
| UPC | 706487018803 |
| Product Type | Professional digital corded USB headset |
| Wearing Style | Headband, stereo / dual earcup |
| Warranty | 2 Years Local Warranty (Singapore) |
Audio
| Speaker Size | 28 x 3.9 mm |
| Speaker Maximum Input Power | 10 mW (at 0.56 V) |
| Speaker Sensitivity | 115 dB SPL @ 0.4 V, 1 kHz |
| Speaker Impedance | 32 Ohms |
| Speaker Frequency Range | 20 Hz – 20 kHz |
| Bandwidth (Music) | 20 Hz – 20 kHz |
| Bandwidth (Speak) | 50 Hz – 20 kHz |
| Audio Channels | Stereo |
| Hearing Protection | PeakStop™ 105 dB SPL, IntelliTone™ 2.0, Intelligent Acoustic Shock; G616 and OSHA-compliant; EU Noise at Work |
Microphones & Noise Cancellation
| Microphone System | 3-microphone system |
| Microphone Technology | Digital MEMS microphones |
| Noise Cancellation | 3-way noise-cancelling microphone (filters background noise and breathing sounds), plus passive noise cancellation from the on-ear design |
| Microphone Sensitivity | -26 dBFS @ 94 dB SPL, 1 kHz |
| Microphone Frequency Range / Bandwidth | 100 Hz – 14 kHz |
| Boom Arm | 300° adjustable, flexible; optimal position approx. 12 mm from the mouth |
Connectivity
| Connection | USB-C (wired) |
| Cable Length | 120 cm |
| Cable Type | Flexible USB 2.0 cable |
| Bluetooth | Not applicable — this is a corded headset |
| USB-A Option | USB-A connectivity available via the Jabra Engage Link control unit accessory |
| Power Consumption | Typ. 58 mA |
Design & Controls
| Weight (without cord) | 96 g |
| Dimensions (W x D x H) | 150 mm x 193 mm x 62 mm |
| Status Lights / Busylight | 2 multi-colour status lights, customisable via Jabra SDK |
| Controls | Intuitive on-headset audio control; optional Engage Link control unit adds answer/end call, mute, volume, busylight status and a programmable button |
| Headband Padding | None |
| Operating Temperature | -10°C to +40°C (humidity 5% – 85% RH) |
| Storage Temperature | -20°C to +50°C (humidity 20% – 90% RH) |
| Regulatory | CE, FCC, KCC, RCM, cTUVus |
| Certifications | Certified for Microsoft Teams; Skype for Business Open Office; Zoom; Works With Chromebook; TCO |
Compatibility & Software Support
Operating Systems & Devices
Connects to Windows and macOS computers over USB-C. No drivers, battery or pairing are required — plug the 120 cm cable into a USB-C port and the headset is ready. For machines with only USB-A ports, the Jabra Engage Link control unit is available in a USB-A version.
UC Platforms
Certified for Microsoft Teams and validated for Skype for Business Open Office. Industry certifications also cover Zoom and Works With Chromebook. It operates as a standard USB audio device with other softphones and meeting clients such as Google Meet and Webex.
Software Support
Jabra Direct for firmware updates, device settings and softphone integration on individual machines. Jabra Xpress for mass deployment and fleet management across many headsets. Jabra SDK for customising the multi-colour status lights and for integrating the Engage 50's call analytics — boom positioning, microphone faults, background noise and speech analytics — into contact centre platforms.
Package Contents & Engage 50 Series Ordering Information
What's in the Box
- Jabra Engage 50 Stereo headset (USB-C)
- Pouch
- Clothing clip
- Quick start guide
- Warning / warranty card
Package contents per the official Jabra Engage 50 technical specification sheet. Note that the Stereo box includes a pouch while the Mono box does not, and that the Engage Link control unit is a separate accessory on both models.
Jabra Engage 50 Series Ordering Information
| Model / Variant | Part Number |
| Jabra Engage 50 Mono Corded Headset USB-C | 5093-610-189 |
| Jabra Engage 50 Stereo Corded Headset USB-C (this page) | 5099-610-189 |
| Jabra Engage Link control unit, USB-A MS | 50-119 |
| Jabra Engage Link control unit, USB-A UC | 50-219 |
| Jabra Engage Link control unit, USB-C MS | 50-159 |
| Jabra Engage Link control unit, USB-C UC | 50-259 |
The Engage 50 has been succeeded by the Jabra Engage 50 II. Current replacements are listed at the top of this page.
Datasheet & Downloads
- Jabra Engage 50 — Official Technical Specification Sheet (PDF)
- Jabra Engage 50 — Official Product Datasheet (PDF)
- Jabra Engage 50 — Jabra Support & Downloads Page
Datasheets, firmware, Jabra Direct and Jabra Xpress are hosted by Jabra. All specifications on this page have been checked against these documents.
Frequently Asked Questions — Jabra Engage 50
Is there an MS and a UC version of the Jabra Engage 50?
The headset itself (5099-610-189) is a single part number — the MS and UC distinction sits in the optional Jabra Engage Link control unit, which comes in USB-A MS (50-119), USB-A UC (50-219), USB-C MS (50-159) and USB-C UC (50-259) versions. Choose the MS control unit for Microsoft Teams call control, or the UC version for other platforms. The headset on its own is certified for Microsoft Teams.
Should I choose the Mono or the Stereo Engage 50?
Mono (5093-610-189) covers one ear and weighs 61 g without the cord, so agents stay aware of the floor around them — the usual contact centre choice. Stereo (5099-610-189) covers both ears at 96 g and blocks more room noise, which suits noisier floors and agents who need deeper focus. The Mono version is Jabra Engage 50 Mono Corded Headset USB-C (5093-610-189).
How does the Engage 50 compare with the Engage 50 II and the Engage 40?
The Engage 50 II is the direct successor and the current model to buy — the Engage 50 is no longer available. The Engage 40 sits below it as a more affordable wired option for teams that do not need the Engage 50's 3-microphone array and call analytics. If you are replacing Engage 50 units today, the Engage 50 II is the like-for-like upgrade.
Does the Engage 50 need charging or a battery?
No. The Engage 50 is a corded USB-C headset with no battery and nothing to charge. It draws power over the USB connection (Typ. 58 mA), so it is always ready at the start of a shift — one of the main reasons contact centres pick corded headsets over wireless ones for hot-desking and shift work.
Does it have Bluetooth or wireless connectivity?
No. The Engage 50 is wired only, using a 120 cm flexible USB 2.0 cable with a USB-C connector. If you need a wireless headset for the same kind of professional call work, look at the Jabra Engage 55 or Engage 65 DECT ranges, or the Evolve series for Bluetooth.
What hearing protection does it provide for agents?
PeakStop™ limits sudden loud sounds at 105 dB SPL, IntelliTone™ 2.0 manages average daily noise exposure, and Intelligent Acoustic Shock protection guards against sudden acoustic incidents. The headset is G616 and OSHA-compliant and meets EU Noise at Work requirements — relevant if your organisation has formal duty-of-care obligations to call-handling staff.
Does it come with a Singapore warranty?
Yes. Every Engage 50 sold by SourceIT comes with 2 years local Singapore warranty and a GST invoice.
