Jabra Engage 50 II Mono MS USB Headset with Link USB-C/A

Jabra Engage 50 II Mono MS USB Headset w/ Link USB-C/A (5093-299-2169) - 2 Years Local Warranty

Professional Mono USB Headset for Microsoft Teams and Contact Centers

Jabra Engage 50 II Mono MS USB Headset with Link USB-C/A (5093-299-2169) is a premium wired headset designed for contact centers, customer service professionals, and business users who require outstanding voice clarity and seamless Microsoft Teams integration. Built for intensive communication environments, it delivers reliable performance for calls, meetings, and daily business collaboration.

Advanced Audio Performance for Clear Conversations

The Jabra Engage 50 II Mono MS features professional-grade audio technology and an advanced microphone system engineered to provide crystal-clear voice communication. Designed for high-volume call environments, it helps enhance customer interactions, improve communication quality, and support agent productivity throughout the workday.

Microsoft Teams Certified for Seamless Collaboration

Certified for Microsoft Teams, the headset integrates directly with Microsoft Teams and Microsoft 365 environments, delivering an optimized user experience for meetings, calls, and notifications. The included Link USB-C/A controller provides flexible connectivity for both modern USB-C devices and traditional USB-A business systems.

Comfortable Mono Design for All-Day Productivity

The mono design allows users to remain aware of their surroundings while staying engaged in conversations. Its lightweight ergonomic construction ensures long-lasting comfort, making it suitable for contact centers, customer support teams, office professionals, and hybrid workers who spend extended hours communicating.

Technical Specifications

General
Model: Engage 50 II Mono MS
Part Number: 5093-299-2169
Product Name: Jabra Engage 50 II Mono MS USB Headset with Link USB-C/A
Manufacturer: Jabra
Product Type: Professional Wired USB Headset
Wearing Style: Mono Headband
Deployment: Contact centers, enterprise communications, hybrid work environments
Usage Mode: Microsoft Teams Certified Professional Headset
Connectivity: Wired USB-C and USB-A via Engage 50 II Link Controller
USB Interface: USB-C/A
Warranty: 3-Year Manufacturer Warranty

Audio Specifications
Speaker Type: Mono Speaker
Audio Mode: Wideband Audio
Speaker Frequency Response: 50 Hz – 20 kHz
Speech Optimization: Optimized for Voice Clarity
Microphone Type: 3-Microphone Noise-Cancelling System
Microphone Technology: Advanced Digital Microphone Array
Microphone Noise Reduction: Supported
Voice Enhancement: Supported
BalancedVoice™ Technology: Supported
Speech Level Normalization: Supported

Connectivity
Connection Type: Wired USB Headset
USB Controller: Engage 50 II Link Controller Included
USB Compatibility: USB-C and USB-A
Plug-and-Play Connectivity: Supported
Integrated Call Control: Supported
Call Analytics Support: Supported
SmartRinger Functionality: Supported

Microsoft Teams Features
Microsoft Teams Certified
Dedicated Teams Optimized Variant
Native Teams Call Control Support
Teams Call Answer / End Controls
Teams Meeting Compatibility
Microsoft Teams Notification Support
Microsoft Teams Button Integration Supported

Call Center & Analytics Features
Engage+ Software Support
Real-Time Call Insights
Background Noise Monitoring
Microphone Position Guidance
Call Interruption Detection
Silence Detection Analytics
Speech-to-Text Optimization
Contact Center Analytics Integration
Live On-Screen Call Quality Guidance

Microphone & Call Features
3-Microphone Noise-Cancelling Technology
Professional Voice Pickup Optimization
Wideband HD Voice Audio
Call Answer / End Controls Supported
Mute Function Supported
Volume Controls Supported
Programmable Button Support
Inline Call Controller Included

Hearing Protection Technologies
SafeTone™ 2.0: Supported
IntelliTone™ 2.0: Supported
PeakStop™ 105 dB Protection: Supported
BalancedVoice™ Processing: Supported
Acoustic Shock Protection: Supported
Speech Level Normalization: Supported
Professional Hearing Safety Compliance: Supported

Comfort & Design
Wearing Style: Over-the-Head Mono
Weight: Approximately 45g
Headband Type: Lightweight Adjustable Headband
Ear Cushion Design: Angled Cushions with Pressure Relief Pattern
Long-Term Comfort: Optimized for All-Day Usage
Passive Noise Isolation: Supported
Ultra-Lightweight Construction: Supported

Compatibility
Compatible Operating Systems:
• Windows
• macOS
• ChromeOS

Compatible Platforms:
• Microsoft Teams Certified
• Zoom
• Google Meet
• Cisco Webex
• RingCentral
• GoTo Meeting
• Amazon Connect
• Genesys Cloud CX
• NICE CXone
• Leading Unified Communications Platforms

Software Support
Jabra Direct Supported
Jabra Xpress Supported
Engage+ Software Supported
Firmware Updates Supported
Remote Device Management Supported
Enterprise Fleet Management Supported
Call Analytics Dashboard Integration Supported

Design & Construction
Color: Black
Material: Commercial-Grade Business Headset Construction
Design Style: Professional Contact Center Headset
Controller Design: Inline USB-C/A Call Control Unit
Durability Testing: Enterprise-Grade Stress Tested Construction
Impact Resistance: Supported
Boom Arm Rotation Tested: Supported

Features
3-microphone noise-cancelling system
Professional mono audio design
Advanced call analytics and insights
Engage+ real-time call monitoring
BalancedVoice™ voice enhancement technology
SafeTone™ 2.0 hearing protection
Inline call controller included
USB-C and USB-A connectivity support
Ultra-lightweight design for extended usage
Built for contact center and enterprise deployments

Performance & Features
Designed for customer service and call-intensive environments
Improves voice clarity and speech recognition accuracy
Reduces background noise during professional calls
Provides real-time call quality monitoring
Supports enterprise workforce coaching and analytics
Optimized for hybrid workplace and contact center deployments
Built for long-term durability and daily professional use

Physical Specifications
Color: Black
Weight: Approximately 45g
Form Factor: Mono Wired USB Headset
Headset Style: Over-the-Head Mono
Controller Weight: Approximately 68g
Controller Type: Engage 50 II Link USB-C/A Controller Included

Package Contents
Jabra Engage 50 II Mono MS USB Headset
Engage 50 II Link USB-C/A Controller
USB Connection Cables
Quick Start Guide
Warranty Documentation

Key Features
Microsoft Teams Certified
Mono professional wired USB headset
3-microphone noise-cancelling technology
USB-C and USB-A connectivity
Engage+ real-time call analytics
BalancedVoice™ voice enhancement
SafeTone™ 2.0 hearing protection
Inline call controller included
Ultra-lightweight 45g design
Built for contact centers and enterprise communications

Typical Use Cases
Microsoft Teams deployments
Contact center environments
Customer support teams
Enterprise communications
Hybrid workplace environments
Work-from-home professionals
Call monitoring environments
Business process outsourcing (BPO) operations
Helpdesk and service desk teams