Eaton 9SX 2000VA 1800W Online Double-Conversion Tower UPS, 8x IEC C13
PRODUCT DESCRIPTION
Eaton 9SX 2000VA/1800W Online Tower UPS (9SX2000I, 9103-73921) - 3 Years Local Warranty
Online Double-Conversion Protection for Critical Desk-side Equipment
The Eaton 9SX2000I is a 2000 VA / 1800 W online double-conversion tower UPS. Every watt your equipment draws is regenerated by the inverter, so connected servers, network cabinets, lab instruments and control equipment see a clean, regulated sine wave (max. 3% distortion on linear loads) regardless of sags, surges or frequency drift on the incoming supply.
For Singapore businesses running equipment that cannot tolerate even a line-interactive transfer, the 9SX tower models from 700 VA to 3 kVA give true online protection in a compact footprint.
0.9 Power Factor and High Efficiency
With a 0.9 output power factor, the 9SX2000I delivers 1800 W of real power from its 2000 VA rating, more usable capacity than many UPSs of the same VA class. Eaton rates it at 92.3% efficiency at maximum load. Input power factor is above 0.99, and the input window is 200–276 V (140–276 V with derating), so routine voltage dips are absorbed without draining the battery.
Hot-Swappable Batteries and Expandable Runtime
The internal battery pack (8 x 12 V / 7 Ah, sealed lead-acid) can be replaced without shutting down the load. External battery modules (EBMs) are also hot swappable and automatically recognised. Eaton lists extended battery capability for longer runtimes, with ABM or temperature-compensated charging (user selectable), automatic battery testing and deep-discharge protection. An internal bypass keeps the load powered if the UPS itself needs attention.
Graphical LCD, Monitoring Ports and a Card Slot
A multilingual graphical LCD shows status and measurements at a glance. Eaton lists USB (HID compliant), serial RS232, mini-terminal block for remote power off, mini-terminal block for output relay, dry contacts (2 outputs, 1 input, optocoupler, DB9), plus one slot for an optional communication card for network monitoring. Eaton Intelligent Power Protector and Eaton Intelligent Power Manager handle orderly shutdown of servers and virtual machines.
Supplied Locally with GST Invoice and 3-Year Warranty
SourceIT supplies the Eaton 9SX in Singapore with a full GST invoice and local warranty support. Eaton's Singapore price list gives this model 3 years on the UPS and its internal battery.
Need help sizing? Email sales@sourceit.com.sg with your load in watts and the runtime you need.
Eaton 9SX2000I Datasheet — Technical Specifications
General
| Product Name | Eaton 9SX UPS |
| Catalogue Number | 9SX2000I |
| Part Number (SKU) | 9103-73921 |
| Range | Eaton 9SX |
| Topology | Online double-conversion |
| Form Factor | Tower (free standing) |
| Colour | Black |
| Local Warranty (Singapore) | 3 years on the UPS and its internal battery (Eaton Singapore price list), supplied by SourceIT with a GST invoice |
Power
| Rated Power | 2000 VA / 1800 W |
| Output Power Factor | 0.9 |
| Input Connection | IEC C14 |
| Input Voltage Range | 200–276 V (140–276 V with derating) |
| Input Nominal Voltage | 230 V default (200/208/220/230/240/250 V) |
| Input Frequency Range | 40–70 Hz |
| Input Power Factor | >0.99 |
| Output Voltage | 200/208/220/230/240 V ±2% (230 V default) |
| Output Frequency | 50/60 Hz |
| Output Waveform | Sine wave (max. 3% distortion, linear load) |
| Output Outlets | 8 x IEC C13 |
| Internal Bypass | Yes |
| Efficiency at Max. Load | 92.3% |
Battery
| Internal Battery | 8 x 12 V / 7 Ah, sealed lead-acid |
| Battery Management | ABM or temperature-compensated charging (user selectable), automatic battery test, deep discharge protection, automatic recognition of external battery units |
| Battery Replacement | Hot-swappable internal batteries and extended battery modules (EBMs) |
| Extended Battery Capability | Yes |
| Runtime Graph | Eaton runtime graph for 9SX2000I |
Communications
| Communication Ports | USB (HID compliant), serial RS232, mini-terminal block for remote power off, mini-terminal block for output relay, dry contacts (2 outputs, 1 input, optocoupler, DB9) |
| Expansion Slot | One slot for optional communication card |
| Network Card Included | No |
| User Interface | Multilingual graphical LCD display |
| Software | Eaton Intelligent Power Manager, Eaton Intelligent Power Protector |
| Auto Shutdown | Yes |
Physical & Environmental
| Dimensions (W x H x D) | 214 x 346 x 412 mm |
| Weight | 33.3 kg |
| Noise Level | <45 dB at 1 m |
| Operating Temperature | 0–40 °C |
| Relative Humidity | 0–96% non-condensing |
| Altitude | 3000 m |
| Compliances | CE, TÜV, cULus, CSA 22.2, FCC Part 15 Class B, CISPR22 Class B |
| Certifications | IEC/EN 62040-1, IEC/EN 62040-2, UL 1778, CE, cULus, EAC |
Compatibility & Software Support
What It Is Suited To
Servers, network cabinets, NAS, lab and control equipment that need a continuously regenerated sine-wave supply. The watt rating (1800 W) is the limit: total the continuous watts of everything you connect and leave headroom.
Operating Systems and Software
The USB port is HID compliant, so common operating systems recognise the UPS as a power source. Eaton Intelligent Power Protector and Intelligent Power Manager handle orderly shutdown; the communication slot takes an optional Eaton network card for monitoring over the LAN.
Outlets
8 x IEC C13 with an IEC C14 input. IEC outlets are not BS 1363 (Type G) sockets — equipment with Type G plugs needs IEC leads or an IEC-input power strip.
Package Contents & 9SX Ordering Information
In the Box
Eaton lists: UPS, 2 x IEC-IEC output cables, USB cable, serial cable, safety instructions and quick start guide.
Eaton 9SX 700 VA – 3 kVA Range — Ordering Information
| 9SX700I | 700 VA / 630 W | Tower, 6 x IEC C13 | 9103-3374 |
| 9SX1000I | 1000 VA / 900 W | Tower, 6 x IEC C13 | 9103-53896 |
| 9SX1500I | 1500 VA / 1350 W | Tower, 6 x IEC C13 | 9103-63149 |
| 9SX2000I (this listing) | 2000 VA / 1800 W | Tower, 8 x IEC C13 | 9103-73921 |
| 9SX3000I | 3000 VA / 2700 W | Tower, 8 x IEC C13 + 1 x IEC C19 | 9103-83957 |
| 9SX3000INB | 3000 VA / 2700 W | Tower, no internal battery, 8 x IEC C13 + 1 x IEC C19 | 9103-83959 |
| 9SX1000IR | 1000 VA / 900 W | Rack 2U, 6 x IEC C13 | 9103-53900 |
| 9SX1500IR | 1500 VA / 1350 W | Rack 2U, 6 x IEC C13 | 9103-63152 |
| 9SX2000IR | 2000 VA / 1800 W | Rack 2U, 8 x IEC C13 | 9103-73924 |
| 9SX3000IR | 3000 VA / 2700 W | Rack 2U, 8 x IEC C13 + 1 x IEC C19 | 9103-83962 |
| 9SX1000IM (Marine) | 1000 VA / 900 W | Tower, DNV GL marine | 9103-53897 |
| 9SX3000IM (Marine) | 3000 VA / 2700 W | Tower, DNV GL marine | 9103-83958 |
Extended Warranty
Ask us about Eaton extended warranty options for this range, purchased together with the UPS.
Datasheet & Downloads
| Eaton specifications | Eaton 9SX2000I specifications (eaton.com) |
| Eaton spec sheet | Eaton 9SX2000I product specifications (PDF) |
| Runtime | Eaton battery runtime graph for 9SX2000I |
| Eaton services | Eaton UPS and battery services (PDF) |
Need a PDF sent directly? Email sales@sourceit.com.sg quoting 9SX2000I.
Frequently Asked Questions — Eaton 9SX2000I
What does online double-conversion mean?
The UPS converts incoming AC to DC and back to AC continuously, so the load always runs from the inverter. There is no transfer gap when the mains fails and the output stays regulated to ±2%.
How do I size it — VA or watts?
Use watts. This model is rated 1800 W (0.9 power factor). Total the continuous watts of your equipment and leave headroom for growth.
How long will it run on battery?
Eaton publishes a runtime graph for the 9SX2000I. Runtime depends on load, battery age and temperature, and can be extended with external battery modules — send us your load in watts and we will estimate it.
Can I monitor it over the network?
Yes, with an optional Eaton network card in the communication slot (not included). USB and RS232 are built in.
What warranty do I get?
3 years on the UPS and its internal battery per Eaton's Singapore price list, supplied by SourceIT with local support and a GST invoice.
