Poly ATA 402 2FXS Voice Port VoIP Adapter with Open SIP

SKU: 8F3H5AA

S$128.80
Unit price per
Save S$33.99

Shipping calculated at checkout.

PRODUCT DESCRIPTION

Poly ATA 402 2-FXS Voice Port VoIP Adapter with Open SIP (8F3H5AA) - Local Warranty

Poly ATA 402 Dual-Port Analog Telephone Adapter for Open SIP VoIP

The Poly ATA 402 is a two-port analog telephone adapter that brings a pair of legacy analog devices onto a modern Open SIP VoIP phone system. Two independent FXS ports let one adapter serve two analog phones, fax machines, paging amplifiers or emergency phones — each on its own SIP account — over a single RJ-45 network connection. At 9.6 x 9.6 x 2.2 cm and 85 g it sits neatly in a riser cupboard or behind a desk.

Two Analog Devices, One Adapter, One Network Port

Where two analog devices sit close together — a fax machine and a franking terminal in accounts, a lift phone and a car-park intercom in the same riser — the ATA 402 halves the hardware, the cabling and the power sockets compared with two single-port adapters. Each FXS port registers independently, so the two devices keep separate extensions or DID numbers.

T.38 Fax and Open SIP Interoperability

The ATA 402 supports SIP-based VoIP and T.38 fax services, and registers using SIPv2 (RFC 3261, 3262, 3263, 3264) to standards-compliant IP PBX platforms and hosted voice services. HP lists it as Zoom certified. That standards-based approach means the adapter is not locked to a single Singapore SIP provider.

Secure Provisioning and Central Management

Configuration is protected by HTTPS secure provisioning with an IVR password on the local access interface, and fleets can be provisioned and managed remotely through PDMS-SP cloud management — useful when adapters are scattered across lift motor rooms, risers and back offices where a site visit is inconvenient.

Ideal For

Singapore offices migrating from PSTN or ISDN to SIP trunks, building management and facilities teams keeping lift and car-park emergency phones live, clinics and law firms retaining fax lines, and any site with two analog devices to carry across to VoIP.

Poly ATA 402 Datasheet — Technical Specifications

Model	Poly ATA 402 analog telephone adapter
Part number	HP 8F3H5AA
Product type	2-FXS voice port VoIP adapter, Open SIP
Colour	Black
Warranty	Local Warranty (Singapore)

Ports & Connectivity

Analog voice ports	2 x FXS (2 x RJ-11) — make and receive calls on two independent analog devices
Ethernet	1 x RJ-45
USB	1 x USB 2.0 Type-A (media and storage applications)

Voice & Protocols

SIP standards	SIPv2 (RFC 3261, 3262, 3263, 3264)
Audio codecs	OPUS; G.711 (A-law, 64 kbps)
Fax	SIP-based VoIP and T.38 fax services
Security	HTTPS secure provisioning; local access interface: IVR password
Cloud management	Polycom Device Management Service for Service Providers (PDMS-SP)

Design & Power

Dimensions (W x D x H)	9.6 x 9.6 x 2.2 cm
Weight	85 g (device); 300 g (packaged)
Power	External universal AC adapter: 5 V 1 A DC; 100–240 VAC, 0.3 A, 50/60 Hz (26–34 VA)
Operating temperature	0 to 40 °C
Operating humidity	5 to 95%
Storage temperature	-40 to 70 °C
Certifications	FCC part 15 (CFR 47) class B; CE; Zoom certified

Compatibility & Software Support

Call Platform and Standards Support

The Poly ATA 402 is an Open SIP device. It registers to standards-compliant IP PBX platforms and hosted voice services using SIPv2, so it works with the majority of Singapore SIP trunk and cloud PBX providers rather than being tied to one vendor. HP lists the ATA range as Zoom certified and Microsoft supported.

Telephony architecture	Open SIP analog telephone adapter (ATA)
SIP standards	SIPv2 (RFC 3261, 3262, 3263, 3264)
Analog interface	2 x FXS (2 x RJ-11)
Fax support	SIP-based VoIP and T.38 fax services
Platform certification	Zoom certified; Microsoft supported (per HP)
Security	HTTPS secure provisioning; local access interface protected by IVR password
Cloud management	Polycom Device Management Service for Service Providers (PDMS-SP)
Network	1 x RJ-45 Ethernet
USB	1 x USB 2.0 Type-A (media and storage applications)

What an ATA Does — and Does Not Do

An analog telephone adapter converts a traditional analog device into a SIP endpoint. It is the standard way to keep a fax machine, a lift emergency phone, a paging amplifier, a door intercom, a franking machine or an EFTPOS terminal working after a site migrates from PSTN or ISDN lines to VoIP — a common requirement in Singapore following the retirement of legacy copper services. It does not add analog trunk (FXO) ports: the ATA presents FXS ports for devices, not lines for a PBX.

Package Contents & Poly ATA Ordering Information

What’s in the Box

Poly ATA 402 2-FXS voice port VoIP adapter
AC power adapter
Ethernet cable
Quick start guide

The power supply is included — the ATA 402 does not draw power over Ethernet.

Poly ATA Range — Ordering Information

Poly ATA 400 1-FXS Voice Port VoIP Adapter One analog port — a single phone, fax or paging amp	8F3H4AA
Poly ATA 402 2-FXS Voice Port VoIP Adapter (this listing) Two analog ports — two independent analog devices	8F3H5AA

Replacing the Analog Phone Instead? Poly SIP Desk Phones

Poly Edge B20 Desktop Business IP Phone Entry business IP desk phone for everyday users	2200-49805-025 / 82M83AA
Poly Edge E350 Desktop Business IP Phone Mid-range Edge E series desk phone with colour display	82M89AA

Datasheet & Downloads

Official HP Poly documentation for the Poly ATA 402. Links open on hp.com in a new tab.

Need the specification sheet as a PDF for a tender or an ICT quotation? Email the SourceIT team and we will send the current HP Poly datasheet along with a formal quote.

Frequently Asked Questions — Poly ATA 402

What is the difference between the ATA 402 and the ATA 400?

The ATA 402 has two FXS ports; the ATA 400 has one. Two ports mean one adapter, one LAN port and one power socket can serve two independent analog devices — for example a fax machine and a lift emergency phone in the same riser cupboard. The 402 is marginally larger and heavier (9.6 x 9.6 x 2.2 cm and 85 g against 8.8 x 8.8 x 2.6 cm and 65 g).

Are the two FXS ports independent?

Yes. HP describes the ATA 402 as having “two FXS ports [that] let you make and receive calls” — each port is a separate analog interface and can be registered to its own SIP account, so two devices operate on two different extensions or DID numbers from the one adapter.

What can I connect to the FXS ports?

Any standard analog telephony device: analog desk phones, fax machines, paging amplifiers, lift and car-park emergency phones, door intercoms, alarm diallers, franking machines and EFTPOS terminals. The ports present line voltage and dial tone exactly as a legacy exchange line would.

Will fax work reliably over VoIP?

The ATA 402 supports T.38 fax services as well as SIP-based VoIP, which is the standard mechanism for carrying fax over IP. Reliability also depends on your SIP provider supporting T.38 and on the network path — SourceIT can confirm T.38 support with your Singapore carrier before you order.

Do I need a licence, a server or a room PC?

No. The ATA 402 is a self-contained SIP endpoint needing only a LAN port, power and SIP accounts on your IP PBX or hosted voice platform. PDMS-SP cloud management provides remote provisioning over HTTPS for larger estates.

Does the ATA 402 support PoE?

No. HP lists power as an external universal AC adapter (5 V 1 A DC, 100–240 VAC, 0.3 A, 50/60 Hz), supplied in the box. Plan for a mains socket at the installation point.

Should I keep the analog phones, or move to SIP desk phones?

Devices that are analog by nature — fax, lift phones, paging — belong on an ATA. Plain analog desk phones are usually better replaced with a native SIP phone such as the Poly Edge B20 or the Poly Edge E350, which add HD audio, a directory and presence for a similar total cost.

Does the Poly ATA 402 come with a warranty in Singapore?

Yes. Every Poly ATA 402 sold by SourceIT comes with local Singapore warranty and a GST invoice.