Microsoft Windows 365 Enterprise 4 vCPU, 16 GB, 256 GB Subscription (12 Months)

This Configuration

Licensing and Prerequisites

Backup and Restore Points

What Happens When the Subscription Ends

What Microsoft Does Not Publish for This Product

The following are commonly asked about but are not stated on any current official Microsoft source for this product, so SourceIT does not quote them: a minimum seat count, any annual or twelve-month term on its public pricing pages, an uptime or service level figure for Windows 365 and a Windows 365 compared with Azure Virtual Desktop feature table. We would rather leave a field blank than print a figure we cannot substantiate.

SourceIT sells this as a twelve-month subscription with a GST invoice in Singapore. The subscription is a right to use the service for the term, not a perpetual licence: when the term ends the entitlement ends unless it is renewed.

Microsoft's own public Windows 365 pricing pages publish only a monthly, auto-renewing subscription — the twelve-month term is a partner purchasing construct, not a Microsoft-published retail term, and this page does not present it as one. Ask our team to confirm the commitment, renewal and mid-term change terms in writing with your quotation. Microsoft's lifecycle page places Windows 365 under the Modern Lifecycle Policy, with a start date of 2 August 2021 and a status of "In Support"; no retirement date is published. There is a second, shorter clock that catches people out, and it is separate from the subscription lifecycle. If a licence is unassigned from a user, or the user is removed from the provisioning policy while the subscription is still live, Microsoft moves that Cloud PC into a seven-day grace period: "the user can continue using the Cloud PC for seven days. After the seven-day grace period expires, the user is logged off the Cloud PC. They'll lose access and the Cloud PC will be deprovisioned." An administrator can end it early, and Microsoft's warning is blunt: "Ending the grace period is a destructive action. The Cloud PC, operating system, and user data are permanently deleted." Before you commit to a term, know what cancellation actually does. Microsoft publishes that on early cancellation the subscription "moves directly to Disabled stage (90 days)", the "Cloud PC is immediately deprovisioned" and "Data within the Cloud PC is deleted immediately". There is no thirty-day window and no seven-day grace on that path. Tenant-level customer data is retained for the 90-day Disabled window and "will be deleted no later than 180 days after cancellation". Back up anything that matters before you cancel, and talk to us first — there is usually a better-shaped answer than cancelling mid-term.

Talk to our team before the renewal date rather than after it. Seat counts, mid-term changes and co-terming with the rest of your Microsoft estate are all easier to arrange in advance, and we can quote the alternatives if a bundle would work out better for you.

Published Lifecycle Dates

Support and Entitlement Position

This is a software subscription, not hardware. It carries no hardware warranty, and any warranty term you see on a hardware listing does not apply here. What you are buying is a twelve-month right to use the service, together with SourceIT's local support in Singapore. Microsoft's own condition is that technical and billing support for a subscription bought through a partner runs through that partner, so for this subscription that means us: raise the ticket with SourceIT and we escalate to Microsoft where it needs to go. Renewal, seat changes and co-terming are handled on your SourceIT account. Ask our team for the current entitlement position in writing with your quotation.

Budget for the prerequisites, not just the Cloud PC. Microsoft requires a Windows 10 or 11 Enterprise licence, a Microsoft Intune licence and Microsoft Entra ID P1 for every user, on top of the Windows 365 Enterprise licence. Many organisations already hold all three inside Microsoft 365 E3 or E5. Send us your current licence list and we will tell you what, if anything, still needs buying — that check takes us minutes and it is the difference between an accurate quotation and an unpleasant one.

Network egress is billed differently from Business, and it is worth knowing before a data-heavy workload lands on it. Microsoft: when you provide the network, traffic "goes through customer's Azure VNet and isn't included in license. Azure bandwidth pricing applies." On the Microsoft-hosted network the same published allowance table as Business applies, and that table publishes no figure at 64 GB RAM or above. If you are bringing your own virtual network, egress becomes an Azure line item.

Restore points are configurable on Enterprise, unlike Business. Short-term intervals can be set to 4, 6, 12, 16 or 24 hours with 10 retained — Microsoft's example: "If you choose 4-hour intervals, each assigned Cloud PC has 10 restore points spread over the last 40 hours." Long-term points are every seven days with four retained and are not configurable, and an administrator can take one manual restore point per Cloud PC at a time, expiring after about 28 days if not overwritten.

Prerequisites and Capabilities

• What is Windows 365 Enterprise? (Microsoft Learn)
• Compare Windows 365 Business and Enterprise (Microsoft Learn)
• Windows 365 Enterprise requirements and supported regions (Microsoft Learn)
• Create provisioning policies for Windows 365 (Microsoft Learn)
• Windows 365 Cloud PC size recommendations (Microsoft Learn)
• Restore points for Windows 365 Enterprise (Microsoft Learn)
• Cloud PC lifecycle: provisioning, grace period and deprovisioning (Microsoft Learn)
• End grace period for Cloud PCs (Microsoft Learn)
• What happens to my data and access when my Windows 365 subscription ends? (Microsoft Learn)
• Windows 365 architecture (Microsoft Learn)
• Windows 365 service description (Microsoft Learn)
• Windows 365 lifecycle (Microsoft Learn)
• Modern Lifecycle Policy (Microsoft Learn)

Where a figure appears on this page it is quoted from one of these Microsoft pages; where Microsoft publishes nothing, this page says so rather than filling the gap. Supplied by SourceIT in Singapore with a GST invoice and local support. For a written quotation, current stock position or delivery lead time, contact our team.

What do we need to have before we can use this?

Microsoft's requirement, per user: "Each user must be licensed for Windows 10 or 11 Enterprise (when available), Microsoft Intune, and Microsoft Entra ID P1." Plus a working Intune and Microsoft Entra tenant, Intune enrolment restrictions allowing the Windows MDM platform for corporate enrolment, and an Intune Administrator or Windows 365 Administrator to provision. Most organisations on Microsoft 365 E3 or E5 already hold all three — send us your licence list and we will confirm.

Do we need an Azure subscription?

Only if you bring your own network. On the Microsoft Hosted Network, no Azure subscription is required at all. If you use your own virtual network you need an active Azure subscription with the Reader role on it, plus the "Windows365 network interface contributor" role on the resource group and the "Windows365 network user" role on the virtual network.

Can we keep our Cloud PCs in Singapore?

Yes, on Enterprise. Microsoft's supported-region table maps Singapore to the Southeast Asia region, and the provisioning policy lets you choose "A specific region", which "makes sure that your Cloud PCs are only provisioned in the region that you choose". Note that changing region later "does delete restore points from the previous region", so set it correctly at the start. Windows 365 Business has no region selector at all.

How is this different from Windows 365 Business?

Business has no licensing prerequisites, no Azure or Active Directory dependency and automatic provisioning, but is capped at 300 users per tenant, offers no region selection, and lists policy management, monitoring, troubleshooting, security baselines and Universal Print as not supported. Enterprise has no user cap, is managed through Microsoft Intune with full policy, monitoring and troubleshooting, supports custom images and hybrid join, and lets you choose the region — at the cost of the per-user Windows Enterprise, Intune and Entra ID P1 prerequisites.

What happens to the Cloud PC if a licence is unassigned, or if we cancel?

Two different clocks. Unassigning a licence starts a seven-day grace period: "the user can continue using the Cloud PC for seven days", after which "the Cloud PC will be deprovisioned". Cancelling the subscription early is harsher — the "Cloud PC is immediately deprovisioned" and "Data within the Cloud PC is deleted immediately", with the subscription moving straight to a 90-day Disabled stage. Back up first and talk to us before cancelling.