Microsoft Ergonomic Wired Mouse
PRODUCT DESCRIPTION
Microsoft Ergonomic Mouse (RJG-00005) - Local Warranty
Microsoft Ergonomic Mouse — Wired, Sculpted, No Batteries
The Microsoft Ergonomic Mouse (RJG-00005) is the wired member of Microsoft’s ergonomic range. It draws power over USB, so there is no battery to change and no transceiver to lose — the two failure modes that generate the most helpdesk tickets in a large mouse fleet. Microsoft supports it on Windows 11 and Windows 10.
Note the name carefully. This is the Microsoft Ergonomic Mouse, a wired USB mouse. It is a different product from the Surface Ergonomic Mouse, which is a Bluetooth device. Microsoft’s own store pages have conflated the two names, so check the part number rather than the title when you compare quotations.
Built for People Who Are on a Mouse All Day
The sculpted shell is the point of this product: it is aimed at users who spend a full working day on a pointing device and want the wrist held in a more neutral position than a flat travel mouse allows. For a Singapore office rolling out ergonomic assessments, the wired version removes the battery-management overhead from the programme.
What Microsoft Still Publishes About It
Microsoft has withdrawn the product page for this mouse. The one official source that survives is a support article, and it confirms only the product name, that the mouse is wired USB, and that it is supported on Windows 11 or Windows 10. Button count, scroll behaviour, sensor type, resolution, dimensions, weight and colour are no longer published by Microsoft for this part number.
We have deliberately left those fields blank rather than copy figures from reseller listings. If a specification matters to your decision, ask us and we will go back to the distributor for a written answer.
Specification note. Microsoft has retired the product page for this mouse; only a support article remains, and no current Microsoft page displays the part number RJG-00005. As a result this datasheet is deliberately short: it publishes the three facts Microsoft still states and names every field Microsoft no longer publishes. Any DPI, dimension, button-count or weight figure you find for this model elsewhere is not currently Microsoft-published. Ask our team if you need a specification confirmed in writing before you order.
Microsoft Ergonomic Mouse Datasheet — Technical Specifications
General
| Product Name | Microsoft Ergonomic Mouse |
| Part Number (SourceIT) | RJG-00005 |
| Product Type | Wired USB ergonomic mouse |
| Connection | Wired USB — no batteries and no transceiver |
| Operating System | Windows 11 or Windows 10 |
| Manufacturer Warranty | Not published by Microsoft |
| Local Warranty (Singapore) | Supplied by SourceIT with local support and a GST invoice |
Specifications Microsoft Does Not Publish for This Product
The following are commonly asked about but are not stated on any current official Microsoft source for this part number, so SourceIT does not quote them: button count, scroll type, sensor or tracking technology, resolution in DPI, hand orientation, dimensions, weight, colour and a manufacturer warranty term. We would rather leave a field blank than print a figure we cannot substantiate.
Product Status, Availability and Warranty
Microsoft no longer publishes a product page for this mouse. The Microsoft Store listing redirects to a general support page in every market, including Singapore. The only surviving official source is a support article on using the mouse.
Microsoft has withdrawn its own-brand PC accessory catalogue. The microsoft.com/accessories product pages for this range now redirect to Microsoft's general hardware-warranty and PC-accessories support pages, and the Microsoft Store Singapore PC-accessories collection returns no results. Microsoft has published no formal discontinuation notice for this product; the evidence is the removal of the pages themselves.
A naming conflict exists inside Microsoft’s own catalogue. The support article and the page address use the name Microsoft Ergonomic Mouse, while the Microsoft Store rendered the title of the same page as Surface Ergonomic Mouse across several markets — conflating this wired mouse with the separate Bluetooth Surface Ergonomic Mouse. Match on the part number, not the title.
This listing shows zero inventory in our system. Contact SourceIT for the current stock position and lead time before you raise a purchase order.
Warranty Position
Microsoft no longer publishes a warranty term for this product. Microsoft's current PC accessory warranty page states only that the accessory "comes with a 'limited hardware warranty' depending on the device" and directs the buyer to check their proof of purchase to identify the warranty period. SourceIT therefore does not quote a manufacturer term for this item. Ask our team to confirm the warranty position in writing before you order.
The local warranty named in the heading of this listing is SourceIT's own commercial term, not a figure published by Microsoft. Ask our team to confirm the term in writing with your quotation.
Compatibility, Setup and Software
Microsoft states support for Windows 11 or Windows 10. No other platform is listed on the surviving support article, so we claim no others.
As a wired USB device it needs a free USB-A port and no driver for basic operation. There is nothing to pair and no battery to fit.
Button customisation, where the model supports it, is handled by the Microsoft Mouse and Keyboard Center. Because Microsoft no longer publishes this mouse’s button count, confirm against the current Microsoft Mouse and Keyboard Center supported-device list before planning a deployment around remapped buttons.
Official Microsoft Sources & Downloads
- Use Microsoft Ergonomic Mouse — Microsoft support article
- Microsoft PC accessory warranty — support.microsoft.com
- Devices supported by Microsoft Mouse and Keyboard Center
- Microsoft PC accessories support hub
The Microsoft product page for this mouse has been withdrawn, so the support article above is the authoritative surviving source. Supplied by SourceIT in Singapore with a GST invoice and local support. For a written quotation, current stock position or delivery lead time, contact our team.
Frequently Asked Questions — Microsoft Ergonomic Mouse
Is this the same as the Surface Ergonomic Mouse?
No. This is the wired Microsoft Ergonomic Mouse. The Surface Ergonomic Mouse is a separate Bluetooth product. Microsoft’s own store pages have used the two names inconsistently, so compare part numbers rather than titles.
Is it wired or wireless?
Wired USB. It takes no batteries and needs no transceiver.
How many buttons does it have?
Microsoft no longer publishes a button count for this part number, so we do not quote one.
What operating systems does it support?
Microsoft states Windows 11 or Windows 10. No other platform is officially listed for this model.
Why is this datasheet shorter than your other pages?
Because Microsoft has withdrawn the product page and publishes very little about this mouse. We would rather print three facts we can substantiate than twenty we cannot.
What warranty applies?
Microsoft publishes no warranty term for this product. Its current PC accessory warranty page directs buyers to their proof of purchase. SourceIT supplies the mouse with local support and a GST invoice. The local warranty named in the heading of this listing is SourceIT's own commercial term, not a figure published by Microsoft. Ask our team to confirm the term in writing with your quotation.

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