Microsoft Bluetooth® Desktop Combo Black/Glacier
PRODUCT DESCRIPTION
Microsoft Bluetooth Desktop (QHG-00017) - Local Warranty
Microsoft Bluetooth Desktop — Keyboard and Mouse, No USB Port Consumed
The Microsoft Bluetooth Desktop (QHG-00017) pairs Microsoft’s slim Bluetooth keyboard with its Bluetooth mouse. Because both connect directly over Bluetooth there is no transceiver to install and no USB port surrendered — the single most useful property of this set on modern laptops and small-form-factor desktops where ports are scarce.
Battery Life Measured in Years, Not Months
Microsoft publishes up to three years of battery life for the keyboard on two AAA alkaline batteries, and up to twelve months for the mouse on one AA alkaline battery, all supplied in the box. For a managed estate that is the number that matters: a keyboard that outlasts a typical refresh cycle removes a recurring support task entirely.
Swift Pair Setup and a 10 Metre Range
Both devices support Swift Pair on Windows, so pairing is a notification rather than a helpdesk call. Microsoft publishes a wireless range of 33 feet (10 metres) in open areas and up to 16 feet (5 metres) in a typical office environment for both halves of the set.
Check the Contents Before You Order
Microsoft publishes more than one product under the Bluetooth Desktop name, and they do not contain the same items. One is a keyboard-and-mouse set; another, the Microsoft Bluetooth Desktop Bundle, adds a Wireless Display Adapter as a third item. No official Microsoft page displays the part number QHG-00017, so which of these this listing is cannot be confirmed from Microsoft. Please read the specification note below and confirm the contents with our team before you order. Supplied by SourceIT in Singapore with a GST invoice and local support. For a written quotation, current stock position or delivery lead time, contact our team.
Specification note. Microsoft has withdrawn its own-brand PC accessory catalogue and the product page for part number QHG-00017 no longer resolves. The component figures below are Microsoft-published, but they are published for the Microsoft Bluetooth Desktop for business listing, not for QHG-00017, which no Microsoft page displays. A separate Microsoft product, the Bluetooth Desktop Bundle, contains a third item — a Wireless Display Adapter. This set’s exact contents therefore cannot be confirmed from Microsoft. Contact SourceIT and we will obtain the distributor build sheet for QHG-00017 in writing before you order.
Microsoft Bluetooth Desktop Datasheet — Technical Specifications
General
| Product Name | Microsoft Bluetooth Desktop |
| Part Number (SourceIT) | QHG-00017 |
| Product Type | Bluetooth keyboard and mouse set |
| Contents | Not confirmable from Microsoft for this part number — see the specification note above |
| Colour | Matte Black is the colour Microsoft publishes for the Bluetooth Desktop for business; Microsoft notes available colours may vary by market and does not publish Glacier for it |
| Manufacturer Warranty | Microsoft publishes a 1-year limited warranty for the Bluetooth Desktop for business components; no term is published for part number QHG-00017 |
| Local Warranty (Singapore) | Supplied by SourceIT with local support and a GST invoice |
Keyboard — as published by Microsoft for the Bluetooth Desktop for business
| Component Name | Microsoft Bluetooth Keyboard |
| Connection | Bluetooth Low Energy compatible 4.x / 5.0 |
| Wireless Range | 33 feet (10 m) open area; up to 16 feet (5 m) typical office environment |
| Battery | 2 × AAA alkaline (included) |
| Battery Life | Up to 3 years |
| Dimensions | 434.9 × 123.7 × 19 mm (17.12 × 4.87 × 0.749 in) |
| Weight | 461.6 g (16.32 oz) including batteries |
Mouse — as published by Microsoft for the Bluetooth Desktop for business
| Component Name | Microsoft Bluetooth Mouse |
| Connection | Bluetooth Low Energy compatible 4.0 / 4.1 / 4.2 / 5.0 |
| Tracking | Red tracking, imaging rate dynamically adaptable to 4000 frames per second |
| Resolution | 1000 points per inch |
| Buttons | 4 buttons — left, right, wheel and power |
| Scrolling | Modern wheel for vertical scrolling and button clicking |
| Battery | 1 × AA alkaline (included and pre-installed) |
| Battery Life | Up to 12 months |
| Dimensions | 100.4 × 58.2 × 38.3 mm (3.95 × 2.29 × 1.50 in) |
| Weight | 78 g (3.095 oz) including batteries |
Setup & Compatibility
| Pairing | Swift Pair — requires Windows 10 with the latest updates |
| Operating System | Windows 11 Home / Pro, Windows 10, Windows 8.1; the host must support Bluetooth 4.0 or higher; iOS, macOS and Android devices are compatible with limited features |
| Configuration Software | Microsoft Mouse and Keyboard Center — 150 MB available hard disk space |
| AES Encryption | Not published by Microsoft for this set |
Specifications Microsoft Does Not Publish for This Product
The following are commonly asked about but are not stated on any current official Microsoft source for this part number, so SourceIT does not quote them: the exact contents of part number QHG-00017, whether the keyboard has a numeric keypad, key travel, an AES encryption claim, a Glacier colour option and a manufacturer warranty term for this part number. We would rather leave a field blank than print a figure we cannot substantiate.
Product Status, Availability and Warranty
Microsoft has withdrawn its own-brand PC accessory catalogue. The microsoft.com/accessories product pages for this range now redirect to Microsoft's general hardware-warranty and PC-accessories support pages, and the Microsoft Store Singapore PC-accessories collection returns no results. Microsoft has published no formal discontinuation notice for this product; the evidence is the removal of the pages themselves.
The Microsoft page for part number QHG-00017 no longer resolves. Two adjacent Microsoft listings survive and show their products as out of stock at Microsoft: the Microsoft Bluetooth Desktop for business, which carries the component specification block reproduced above, and the Microsoft Bluetooth Desktop Bundle, which contains a Bluetooth Mouse, a Bluetooth Keyboard and a Wireless Display Adapter. These are different products and we have not merged them.
Microsoft states two different Bluetooth versions on the same page — the keyboard as 4.x and 5.0, the mouse as 4.0, 4.1, 4.2 and 5.0. Both are reproduced above.
This listing is titled Black/Glacier and carries two variants, QHG-00017 and QHG-00047. Microsoft publishes Matte Black for the Bluetooth Desktop for business and does not publish a Glacier finish for it, so confirm the colour with our team before you order.
This listing shows zero inventory in our system. Contact SourceIT for the current stock position and lead time before you raise a purchase order.
Warranty Position
Microsoft publishes a 1-year limited warranty for the components of the Microsoft Bluetooth Desktop for business. It publishes no warranty term for part number QHG-00017, and its current PC accessory warranty page names no term at all, directing buyers to check their proof of purchase. We therefore do not quote a manufacturer term in the heading of this page. SourceIT supplies the set with local support and a GST invoice; ask us to confirm the warranty position in writing before you order.
The local warranty named in the heading of this listing is SourceIT's own commercial term, not a figure published by Microsoft. Ask our team to confirm the term in writing with your quotation.
Compatibility, Setup and Software
Microsoft states Windows 11 Home and Pro, Windows 10 and Windows 8.1, with the host supporting Bluetooth 4.0 or higher. Microsoft adds that iOS, macOS and Android devices are compatible with limited features — a deliberately limited claim we reproduce rather than upgrade.
Both halves of the set pair over Bluetooth and consume no USB port. Swift Pair handles the initial connection on Windows 10 with current updates.
The keyboard appears in the current Microsoft Mouse and Keyboard Center supported-device list as Bluetooth Keyboard. Configuration requires 150 MB of free disk space.
Microsoft publishes no AES encryption claim for this set. Several other Microsoft desktop sets do carry a published AES claim; this one does not, so we make none.
Official Microsoft Sources & Downloads
- Microsoft Bluetooth Desktop for business — Microsoft Store listing with full component specifications
- Microsoft Bluetooth Desktop Bundle — the three-item Microsoft product, listed for comparison
- Use Microsoft Bluetooth Keyboard — Microsoft support
- Microsoft PC accessory warranty — support.microsoft.com
- Devices supported by Microsoft Mouse and Keyboard Center
No Microsoft source that displays part number QHG-00017 currently resolves, which is why the contents row above is left open.
Frequently Asked Questions — Microsoft Bluetooth Desktop
What exactly is in the box?
That cannot be confirmed from Microsoft for part number QHG-00017, because Microsoft has withdrawn the page. Microsoft publishes one Bluetooth Desktop product as a keyboard and mouse set and another, the Bluetooth Desktop Bundle, that adds a Wireless Display Adapter. Contact us and we will confirm the contents against the distributor build sheet before you order.
Does it need a USB dongle?
No. Both the keyboard and the mouse connect directly over Bluetooth. The host needs Bluetooth 4.0 or higher.
How long do the batteries last?
Microsoft publishes up to three years for the keyboard on two AAA batteries and up to twelve months for the mouse on one AA battery.
Does the mouse use BlueTrack?
No. Microsoft publishes red tracking with an imaging rate dynamically adaptable to 4000 frames per second, at 1000 points per inch. BlueTrack is a different Microsoft tracking technology used in other models.
Is the data encrypted?
Microsoft publishes no AES encryption claim for this set. Some other Microsoft desktop sets do publish one; this is not among them, so we make no such claim.
Will I receive black or glacier?
Microsoft publishes Matte Black for the Bluetooth Desktop for business and no Glacier finish. This listing carries two variants under one Black/Glacier title, so confirm the finish with our team when you order.
What warranty applies?
Microsoft publishes a 1-year limited warranty for the Bluetooth Desktop for business components but publishes no term for QHG-00017. SourceIT supplies the set with local support and a GST invoice; ask us to confirm in writing before you order. The local warranty named in the heading of this listing is SourceIT's own commercial term, not a figure published by Microsoft. Ask our team to confirm the term in writing with your quotation.
