Poly Voyager Free 20 Black Earbuds + Charge Case
PRODUCT DESCRIPTION
Poly Voyager Free 20 Wireless Earbuds with Charge Case Black (A28PTAA) - Local Warranty
Poly Voyager Free 20 True Wireless Earbuds with Adaptive ANC (Black)
The Poly Voyager Free 20 is HP’s everyday true wireless earbud for hybrid work — the accessible entry into Poly’s Voyager Free family. It puts three noise-cancelling microphones in each earbud and 10 mm speakers behind an adaptive ANC system, in a discreet black finish with a pocketable charge case. For Singapore teams who want reliable call audio on the move without stepping up to the Voyager Free 60, this is the practical choice.
Adaptive Active Noise Cancelling
Adaptive ANC tunes out the right amount of unwanted noise automatically rather than applying one fixed level, so the earbuds stay comfortable moving between a quiet desk, a busy office and the MRT. The charge case extends listening by an additional 2.5x, so a full day is realistic if the earbuds go back in the case between calls.
Three Microphones Per Earbud with AI Noise Reduction
Each earbud carries three noise-cancelling microphones: a two-microphone beamforming array that locks onto your voice, plus a third microphone that activates in windy conditions. AI noise reduction means the far end hears more of you and less of the background — the single biggest difference between a business earbud and a consumer one.
10 mm Speakers, Four Ear-Tip Sizes and Qi Charging
Powerful 10 mm speakers handle both calls and music, and four ear-tip sizes let each user find a seal that actually works — which is what makes ANC and call pickup perform as specified. The charge case supports Qi wireless charging, so it can share a charging pad with a phone. HP rates the earbuds at up to 12 hours of listening with ANC off, 8 hours with ANC on, and up to 30 hours in total with the charge case.
Ideal For
The Poly Voyager Free 20 Wireless Earbuds with Charge Case Black suits Singapore hybrid workers, students and field staff who want clear calls, adaptive ANC and a discreet earbud at a sensible price, and organisations buying earbuds in volume where the Voyager Free 60 sits above budget.
Poly Voyager Free 20 Datasheet — Technical Specifications
General
| Model | Poly Voyager Free 20 |
| Configuration | Voyager Free 20 earbuds with basic charge case |
| Part Number (HP SKU) | A28PTAA |
| Manufacturer | Poly (HP) |
| Product Type | True wireless in-ear earbuds with charge case |
| Colour | Black |
| Ear Tips | Four ear-tip sizes supplied |
| Model Identifiers | Earbuds PBVF20 (PBVF2R right, PBVF2L left); charge case PCCVF20 |
| Warranty | Local Warranty (Singapore) |
Audio & Microphones
| Speakers | 10 mm drivers |
| Microphones | Three noise-cancelling microphones per earbud — a two-microphone beamforming array plus a third microphone that activates in windy conditions |
| Active Noise Cancelling | Adaptive ANC |
| Noise Reduction | AI noise reduction on the transmit path |
Connectivity
| Wireless | Bluetooth |
| Multipoint | Pair two devices at once and move between them |
| Device Support | PC plus smartphone or tablet |
| Platforms | Certified for Chromebook; compatible with leading collaboration platforms |
| Management | HP Poly Studio app (mobile and desktop), from hp.com/studio |
Battery
| Listening Time (ANC off) | Up to 12 hours |
| Listening Time (ANC on) | Up to 8 hours |
| Charge Case | Up to 30 hours — extends listening by an additional 2.5x |
| Earbud Charge Time | Approximately 2 hours |
| Case Charge Time | Approximately 2 hours |
| Earbuds and Case Together | Approximately 3 hours |
| Quick Charge | 5 minutes of charge gives up to a full hour of listening time |
| Wireless Charging | Charge case supports Qi wireless charging |
| Battery Indicator | Case LED — green (high/medium), yellow (low), red (critical) |
Design & Power
| Charge Case | Basic charge case (HP names this configuration “+Basic Charge Case”) |
| Charging Connector | USB-C charging cable supplied |
| Wearing Style | In-ear, true wireless |
| Colours Available | Black and Gray |
Specifications are taken from HP’s Poly Voyager Free 20 product page and the official HP-hosted Voyager Free 20 user guide. HP does not publish a Bluetooth version number, IP rating or weight for this model, so those rows have been left out rather than estimated.
Compatibility & Software Support
Platforms & Certifications
HP states that the Voyager Free 20 is certified for Chromebook and compatible with leading collaboration platforms. HP does not publish Microsoft Teams or Zoom certification for this model — if formal Teams or Zoom certification is a procurement requirement, step up to the Poly Voyager Free 60 UC or the Voyager Free 60 MS Teams build, which HP lists as certified for Microsoft Teams, Zoom, Google Meet, Google Voice and Chromebook.
How It Connects
- Bluetooth — pairs directly to a computer, phone or tablet. No USB Bluetooth adapter is included with this configuration.
- Two devices at once — pair a PC and a phone and move between them.
HP Poly Studio App
The Voyager Free 20 is configured through the HP Poly Studio mobile and desktop app (hp.com/studio) for settings, personalisation and updates. Note that this is a different app from the Poly Lens console used by the Voyager Free 60 and the Poly Studio room systems — worth knowing if you are standardising fleet management across a mixed Poly estate.
Package Contents & Voyager Free 20 Ordering Information
In the Box
- Voyager Free 20 true wireless earbuds
- Basic charge case
- Four sizes of ear tips
- USB-C charging cable
- Quick start guide
Poly Voyager Free 20 — Ordering Information
| Voyager Free 20 earbuds + basic charge case, Black (this listing) | A28PTAA |
| Voyager Free 20 earbuds + basic charge case, Gray | A28PVAA |
Stepping Up: Poly Voyager Free 60 Series
The Voyager Free 60 adds a bundled BT700 Bluetooth adapter, Bluetooth v5.3 Class 1 with up to 30 m of range, IP54 splash and dust resistance, SoundGuard DIGITAL hearing protection and Poly Lens fleet management.
| Voyager Free 60 UC, BT700 USB-A, Carbon Black | 220756-01 / 7Y8H3AA |
| Voyager Free 60 UC, BT700 USB-C, Carbon Black | 220756-02 / 7Y8H4AA |
| Voyager Free 60 MS Teams, BT700 USB-A, Carbon Black | 220757-01 / 7Y8L7AA |
| Voyager Free 60+ UC, BT700 USB-A, Carbon Black (touchscreen case) | 216065-01 / 7Y8G3AA |
Datasheet & Downloads
Official HP Poly documentation for the Voyager Free 20:
- HP Poly Voyager Free 20 product page (HP Singapore)
- HP Poly Voyager Free 20 product specifications (HP)
- Poly Voyager Free 20 user guide (PDF, hosted by HP)
Need a signed quotation, a datasheet pack for a tender, or bulk pricing for a Singapore rollout? Contact the SourceIT sales team and we will put it together for you.
Frequently Asked Questions — Poly Voyager Free 20
What is the difference between the Black and Gray Voyager Free 20?
Finish only. The two colours are the same earbuds with the same specification. The alternative colour is the Gray version (A28PVAA).
Who are the Voyager Free 20 earbuds actually for?
Hybrid workers who take calls on the move and want ANC and clear voice pickup without the price of a premium business earbud. They suit sales staff, field engineers, students and general office users. For contact centres and heavy all-day call volumes, an over-ear headset with a boom microphone such as the Poly Voyager Focus 2 remains the better tool.
How do the Voyager Free 20 and Voyager Free 60 compare?
Both have three microphones per earbud and adaptive ANC. The Voyager Free 60 adds the bundled BT700 Bluetooth adapter for a more reliable PC link (and the LC3 codec), Bluetooth v5.3 Class 1 with up to 30 m of range, IP54 splash and dust resistance, SoundGuard DIGITAL hearing protection at 102 dBSPL, and Poly Lens fleet management. The Voyager Free 20 is managed with the HP Poly Studio app instead and has no bundled adapter. Choose the Free 60 for IT-managed deployments, the Free 20 for cost-sensitive volume.
Is a Bluetooth USB adapter included?
No. This configuration ships the earbuds, the basic charge case, four ear-tip sizes and a USB-C charging cable. The earbuds pair directly over Bluetooth to a computer, phone or tablet. If you want a dedicated USB Bluetooth adapter for a more reliable laptop connection, the Voyager Free 60 UC includes the Poly BT700.
How long does the battery last, and can I charge the case wirelessly?
HP rates the earbuds at up to 12 hours of listening with ANC off and up to 8 hours with ANC on, and the charge case at up to 30 hours — extending listening by an additional 2.5x. A 5-minute quick charge gives up to a full hour of listening. The charge case supports Qi wireless charging as well as USB-C.
Do they work with Microsoft Teams and Zoom?
They work as a standard Bluetooth audio device with Teams, Zoom, Google Meet and any other soft client. What HP publishes for this model is Chromebook certification and general compatibility with leading collaboration platforms — it does not publish Teams or Zoom certification for the Voyager Free 20. If your tender requires a certified device, choose the Voyager Free 60 MS Teams build or the Voyager Free 60 UC.
Does the Poly Voyager Free 20 come with a Singapore warranty?
Yes. Every Poly Voyager Free 20 sold by SourceIT comes with local Singapore warranty and a GST invoice.
