HP Poly Sync 20+ Wireless Speakerphone USB-A
PRODUCT DESCRIPTION
HP Poly Sync 20+ Wireless Speakerphone USB-A (772C6AA) - Local Warranty
A Portable USB and Bluetooth Personal Speakerphone
The Poly Sync 20+ is HP Poly’s personal speakerphone for the desk, the small meeting room and the bag. HP specifies a three-microphone steerable array with noise and echo reduction, full-duplex audio, a 40 mm speaker covering 80 Hz to 20 kHz, microphone pickup up to 2 m and an ideal room size of up to 4 m × 4 m. This listing is part number 772C6AA: the UC (standard) edition with a USB-A cable to the computer, with a Bluetooth USB adapter in the box.
UC Edition for Any Softphone
This is the standard (UC) edition. It presents to the computer as a USB audio device and to a phone as a Bluetooth audio device, so it works with whichever calling application the user runs — Zoom, Webex, Google Meet or a browser-based softphone. HP’s Sync 20 range page states that the range is certified for Zoom. If your organisation runs Microsoft Teams and wants the Teams-certified build with a dedicated Teams button, see the MS edition in the ordering table below.
Sync 20+: Bluetooth USB Adapter Included
The “+” means a Bluetooth USB adapter is supplied with the speakerphone. HP’s Sync 20 range page describes the Sync 20+ as connecting to a PC “via USB or included BT700 Bluetooth adapter”, which gives a wireless link to the computer without relying on the laptop’s own Bluetooth radio — useful on corporate laptops where built-in Bluetooth is locked down or inconsistent. The speakerphone itself is the same as the Sync 20.
20 Hours of Talk Time, IP64, and a Replacement Part Number
HP specifies a rechargeable Li-ion battery with up to 20 hours of talk time and a charge time under 4 hours, an IP64 rating, a programmable function button, a highly visible status light bar and a USB-A port that charges a smartphone. Note that 772C6AA is a legacy part number; HP’s current equivalent is the Poly Sync 20+ UC Speakerphone USB-C/A Adapter (B95VKAA), which ships with a USB-C cable and a USB Type-A adapter so one part number covers both connectors.
Poly Sync 20+ Datasheet — Technical Specifications
Figures below are taken from HP’s published specifications for the Poly Sync 20 range. HP’s legacy regional pages disagree with one another on microphone sensitivity, microphone bandwidth, signal-to-noise ratio and the number of remembered Bluetooth pairings, so those rows are left out rather than guessed.
General
| Model | Poly Sync 20+ |
| HP product name | Poly Sync 20+ USB-A Speakerphone |
| Part Number | 772C6AA (HP SKU) |
| Product type | Portable USB and Bluetooth® personal speakerphone |
| Edition | UC (standard) — no Teams button |
| Bluetooth USB adapter in box | Yes (Sync 20+) |
| Colour | Silver |
| Current HP replacement | B95VKAA |
| Warranty | Local Warranty (Singapore) |
Audio
| Microphones | Three-microphone steerable array, 3 microphones |
| Microphone pickup range | Up to 2 m (7 ft) |
| Ideal room size | Up to 4 m × 4 m |
| Duplex | Full-duplex audio |
| Speaker size | 40 mm |
| Speaker bandwidth | 80 Hz to 20 kHz |
| Speaker sensitivity | 82 dB (1 W/1 m) |
| Nominal sound pressure level | 86 dB SPL |
| Impedance | 4 ohms |
Connectivity & Controls
| PC connection | USB-A cable or the included Bluetooth USB adapter |
| Cable length | 715 mm |
| Bluetooth version | Bluetooth® 5.1 |
| Bluetooth profiles | A2DP; AVRCP; HFP; HSP; BLE |
| Wireless range | Up to 30 m |
| Smartphone charging | USB-A port |
| Touch controls | Call answer/end; Mute; Volume +/-; Programmable function button |
| Buttons | Power on/off; Bluetooth® pairing |
| Status indication | Status light bar |
| Compatible operating systems | Windows 11; Windows 10; macOS |
Battery & Design
| Battery | Rechargeable Li-ion |
| Talk time | Up to 20 hours |
| Charge time | Under 4 hours |
| Charging type | Cable |
| Ingress protection | IP64 |
| Dimensions (W × D × H) | 34 × 95 × 182 mm |
| Weight | 360 g |
| Package dimensions | 183 × 209 × 55 mm |
Compatibility & Software Support
Operating systems
HP lists Windows 11, Windows 10 and macOS. Over USB the speakerphone appears to the computer as a standard audio device; over Bluetooth it pairs with smartphones and tablets.
Collaboration platforms
This UC edition works with any calling application that uses the system audio device — Zoom, Webex, Google Meet and browser-based softphones. HP’s Sync 20 range page states that the range is certified for Zoom. It is not the Microsoft Teams certified edition and has no Teams button.
Connection options
Computer: USB-A cable or the supplied Bluetooth USB adapter. Smartphone: Bluetooth 5.1 (A2DP, AVRCP, HFP, HSP, BLE). The USB-A port on the speakerphone can also charge a smartphone.
Package Contents & Poly Sync 20 Ordering Information
In the box
- Speakerphone
- Travel case
- Lanyard
- BT700 Bluetooth® USB adapter (as listed on HP’s specification page for 772C6AA)
Box contents as published by HP for the legacy Sync 20+ part numbers. The current replacement part numbers add a USB Type-A adapter (HP also lists a quick start guide, warranty card, product notice and carrying pouch for those).
Current HP Poly Sync 20 Part Numbers (replacements)
Legacy Sync 20 part numbers are being replaced by these current SKUs, each shipping with a USB-C cable and USB Type-A adapter: Sync 20 → B95VJUT, Sync 20-M → B95VMUT, Sync 20+ → B95VKAA, Sync 20+M → B95VLAA.
| Poly Sync 20 UC Speakerphone USB-C/A Adapter | B95VJUT |
| Poly Sync 20 MS Speakerphone USB-C/A Adapter | B95VMUT |
| Poly Sync 20+ UC Speakerphone USB-C/A Adapter — replacement for this listing | B95VKAA |
| Poly Sync 20+ MS Speakerphone USB-C/A Adapter | B95VLAA |
Legacy Poly Sync 20 Range — Ordering Information
| Poly Sync 20 — UC, USB-A (legacy) | 772D2AA |
| Poly Sync 20 — UC, USB-C (legacy) | 7F0J7AA |
| Poly Sync 20 — Microsoft Teams, USB-A (legacy) | 772C8AA |
| Poly Sync 20 — Microsoft Teams, USB-C (legacy) | 7F0J8AA |
| Poly Sync 20+ — UC, USB-A (legacy) (this listing) | 772C6AA |
| Poly Sync 20+ — UC, USB-C (legacy) | 772D0AA |
| Poly Sync 20+ — Microsoft Teams, USB-A (legacy) | 772C9AA |
| Poly Sync 20+ — Microsoft Teams, USB-C (legacy) | 772D1AA |
Datasheet & Downloads
Frequently Asked Questions — HP Poly Sync 20+ Wireless Speakerphone USB-A
What is the difference between the Sync 20 and the Sync 20+?
The speakerphone is the same. The Sync 20+ adds a Bluetooth USB adapter in the box so it can connect to a computer wirelessly without using the laptop’s built-in Bluetooth; the Sync 20 connects to the computer by its USB cable and to phones by Bluetooth.
What is the difference between the UC and Microsoft Teams editions?
HP lists the Microsoft Teams edition as Teams certified with a dedicated Teams button. The UC edition is the standard build for any softphone and has no Teams button. If your organisation runs Teams, choose the Teams edition.
Why choose the USB-A version?
Pick the cable that matches the computers it will plug into. This listing (772C6AA) has a USB-A cable; the USB-C version is listed in the ordering table. The current replacement part numbers ship with a USB-C cable and a USB Type-A adapter, covering both.
How long does the battery last?
HP specifies up to 20 hours of talk time from the rechargeable Li-ion battery, with a charge time under 4 hours.
What room size does it suit?
HP lists microphone pickup up to 2 m and an ideal room size of up to 4 m × 4 m — a personal desk or a small huddle space.
Is there a newer part number for the Poly Sync 20+?
Yes. HP’s current equivalent is the Poly Sync 20+ UC Speakerphone USB-C/A Adapter (B95VKAA).
Is local Singapore warranty included?
Yes. Every Poly Sync 20+ sold by SourceIT comes with local Singapore warranty and a GST invoice.
