Poly Blackwire 3310 Monaural MS USB-C&A Headset
PRODUCT DESCRIPTION
Poly Blackwire 3310 Monaural MS Teams USB-C/A Headset (8X216AA) - Local Warranty
Poly Blackwire 3310 MS Corded USB-C Headset for Singapore Offices and Contact Centres
The Poly Blackwire 3310 MS is a monaural (single ear), on-ear corded headset built for professionals who spend their day on calls. It connects over USB-C, ships with a USB-C to USB-A adapter so it works with older desktops as well as current laptops, and weighs just 103 g for comfortable all-day wear. HP specifies a 32 mm, 32 ohm speaker with a nominal 94 dB SPL output and a noise-cancelling boom microphone covering 100 Hz to 10 kHz, so voices stay clear on both ends. For Singapore organisations standardising a fleet of headsets across hot desks, contact centres and hybrid workers, the 3310 MS is a dependable, easy-to-deploy choice.
Noise-Cancelling Boom Microphone for Open-Plan Offices
The 3310 MS carries a noise-cancelling microphone on a 135 mm boom with 280 degrees of rotation, so it can be positioned for either side and swung out of the way between calls. HP rates the microphone at 100 Hz to 10 kHz with 11 dB SLR sensitivity and a signal-to-noise ratio greater than 24 dB. In the open-plan and shophouse offices common across Singapore, that combination keeps your voice front and centre while the room behind you stays out of the call.
Monaural On-Ear Design That Keeps You Aware of the Room
This is the single-ear model in the Blackwire 3300 range. Leaving one ear open lets contact-centre agents, receptionists and floor supervisors stay aware of colleagues and the room while still holding a clear call. HP specifies a headset weight of 103 g with artificial leather ear cushions and overall dimensions of 166 x 39.5 x 199 mm, so it stays light through a full shift.
Plug-and-Play USB-C with USB-A Adapter Included
HP lists this SKU with USB-C plus a bundled USB-C to USB-A adapter, so it presents as a standard USB audio device on both current and older machines with no drivers to install. Inline controls cover call answer and end, mute and volume up and down. For IT teams rolling out headsets across a Singapore office, that means the same part number works on every desk.
Microsoft Teams Certified for Microsoft 365 Workplaces
HP lists this SKU as Microsoft Teams certified, so it is validated by Microsoft for Teams calling and meetings rather than simply working with them. Organisations running Microsoft 365 in Singapore can deploy it knowing audio behaviour, mute sync and call control follow the Teams device programme. HP also states this model carries a dedicated Teams button for one-touch access to the Teams app.
Poly Blackwire 3310 MS Datasheet — Technical Specifications
General
| Product Name | Poly Blackwire 3310 Monaural MS Teams USB-C/A Headset |
| Model | Blackwire 3310 MS |
| Part Number (HP SKU) | 8X216AA |
| Series | Poly Blackwire 3300 Series |
| Type | Corded USB headset |
| Wearing Style | Monaural (single ear), on-ear |
| Headset Weight | 103 g |
| Ear Cushions | Artificial leather |
| Colour | Black |
| Operating Systems | Windows 11; Windows 10; macOS; Android; iOS |
| UNSPSC | 43191638 |
| Total Lifecycle CO2e (HP stated) | 10 kg (production 5, transport 0.2, energy 2, end-of-life 0.1) |
| Warranty | Local Warranty (Singapore) |
Audio
| Speaker Size | 32 mm |
| Speaker Impedance | 32 ohm |
| Nominal SPL | 94 dB SPL |
| Speaker Bandwidth | 20 Hz to 20 kHz |
| Speaker Sensitivity | -0.5 dB RLR |
| Microphone Type | Noise cancelling |
| Microphone Bandwidth | 100 Hz to 10 kHz |
| Microphone Sensitivity | 11 dB SLR |
| Signal-to-Noise Ratio | >24 dB |
| Boom Microphone Length | 135 mm |
| Boom Microphone Rotation | 280 degrees |
| Hearing Protection | SoundGuard Digital |
Connectivity & Controls
| Connection | USB-C; USB-C to USB-A adapter |
| Cable Lengths | 65.8 cm; 145.08 cm; 217.93 cm total |
| Controls | Call answer/end; Mute; Volume +/- |
| Microsoft Teams Button | Yes |
| Certifications | Microsoft Teams certified; Works With Chromebook certified; TCO Certified |
Design & Power
| Dimensions (W x D x H) | 166 x 39.5 x 199 mm |
| Package Dimensions | 190 x 209.8 x 54.86 mm |
| Package Weight | 300 g |
| Power | Bus-powered over USB; no battery or charging required |
HP states SoundGuard Digital on this model protects against acoustic shock by limiting sounds below 118 dBA, adds G616 anti-startle protection limiting noise below 102 dB SPL, and provides average daily noise exposure controls that prevent exceeding 80 dBA or 85 dBA TWA. These protections require the Poly Lens Desktop App.
Specifications above are taken from HP's published product specifications for part number 8X216AA. Figures HP does not publish for this exact SKU have been left out rather than estimated.
Compatibility & Software Support
Operating system support. HP lists Windows 11, Windows 10, macOS, Android and iOS for this model.
Platform certifications. HP states: Microsoft Teams certified; Works With Chromebook certified; TCO Certified. Certifications are listed only where HP publishes them for this exact part number.
Connection modes. The headset connects over USB-C, or over USB-A using the bundled adapter. It is bus-powered, so there is no battery to charge and no dongle to lose.
Standards-based softphone use. The headset presents as a standard USB audio device, so it works with softphone and UC clients that use the operating system's default audio device without a vendor driver.
Poly Lens management. HP states the Poly Lens App is used to keep the headset's software up to date and to configure settings. For the Microsoft Teams certified 3310 (8X216AA) HP additionally states that the Poly Lens software requires Windows 10 or higher and that SoundGuard Digital hearing-protection features require the Poly Lens Desktop App.
Package Contents & Blackwire 3300 Series Ordering Information
In the box (HP stated, part number 8X216AA)
- User guide
- Headset
- USB-C to USB-A adapter
Poly Blackwire 3300 Series ordering information
| Blackwire 3310 UC | Monaural (single ear) USB-C + USB-C/A adapter Part number: 8X215AA |
| Blackwire 3310 MS (this listing) | Monaural (single ear) USB-C + USB-C/A adapter Part number: 8X216AA |
| Blackwire 3315 UC | Monaural (single ear) USB-C + USB-C/A adapter + 3.5 mm Part number: 8X217AA |
| Blackwire 3315 MS | Monaural (single ear) USB-C + USB-C/A adapter + 3.5 mm Part number: 8X218AA |
| Blackwire 3320 UC | Stereo (dual ear) USB-C + USB-C/A adapter Part number: 8X219AA |
| Blackwire 3320 MS | Stereo (dual ear) USB-C + USB-C/A adapter Part number: 8X220AA |
| Blackwire 3325 UC | Stereo (dual ear) USB-C + USB-C/A adapter + 3.5 mm Part number: 8X221AA |
| Blackwire 3325 MS | Stereo (dual ear) USB-C + USB-C/A adapter + 3.5 mm Part number: 8X222AA |
Related Poly corded headsets at SourceIT
UC part numbers are the non-Teams-certified variants; MS part numbers are the Microsoft Teams certified variants. The 3310 and 3320 are USB only; the 3315 and 3325 add a 3.5 mm connection and a travel case.
Datasheet & Downloads
- HP Poly Blackwire 3300 Series product page (HP Singapore)
- HP product specifications - Blackwire 3310 MS (8X216AA)
- HP official spec sheet PDF - Blackwire 3310 MS (8X216AA)
Links open on HP's official sites. Specifications on this page are drawn from these sources; where HP does not publish a figure for part number 8X216AA, it has been omitted.
Frequently Asked Questions — Poly Blackwire 3310 MS
What is the difference between the UC and MS versions of the Poly 3310?
They are the same hardware family split by platform certification. HP lists the MS part numbers as Microsoft Teams certified; the UC part numbers are listed for other unified communications platforms, with Zoom and Works With Chromebook certification stated on several of them. The UC variant of this model is Blackwire 3310 UC (8X215AA).
Should I choose the monaural or the stereo model?
Monaural (3310 and 3315) leaves one ear open, which suits contact-centre agents, receptionists and anyone who needs to stay aware of the room. Stereo (3320 and 3325) covers both ears and helps with concentration in busy open-plan offices and in multi-speaker meetings. HP lists monaural units at 103 g and stereo units at 131 g.
What does the 3315 and 3325 add over the 3310 and 3320?
HP lists the 3315 and 3325 with a 3.5 mm audio connection in addition to USB-C and the USB-A adapter, and includes a travel case in the box. The 3310 and 3320 are USB only and ship without a case. If your users need to plug into mobile phones or a compatible desk phone as well as a laptop, choose the 3315 or 3325.
How does the Blackwire 3300 Series compare with the Blackwire 3200, 5200 and 8225?
The 3200 Series (for example Blackwire 3210 and Blackwire 3220) is the entry corded range, the 3300 Series sits above it, and the Blackwire 5210 and Blackwire 5220 and the ANC-equipped Blackwire 8225 sit above that. Compare the published specifications on each listing rather than assuming features carry across ranges.
Does the Poly 3310 MS need a battery, dongle or charging?
No. It is a corded headset that draws power from the USB connection, so there is nothing to charge and no wireless dongle to lose. That makes it well suited to shift work and shared desks where a wireless headset would need a charging routine.
Does it work with a USB-A laptop or desktop?
Yes. HP includes a USB-C to USB-A adapter in the box for this part number, so the same headset can be deployed across both current USB-C laptops and older USB-A desktops.
Does the Poly 3310 MS come with a Singapore warranty?
Yes. Every Poly 3310 MS sold by SourceIT comes with local Singapore warranty and a GST invoice.
