Microsoft Teams Rooms Pro Annual Subscription (12 Months)
PRODUCT DESCRIPTION
Microsoft Teams Rooms Pro Annual Subscription (CFQ7TTC0QW7C:0001) - Local Support
Licensed Per Room, and Microsoft Enforces It
A Teams Rooms Pro licence is assigned to the room's resource account, not to a person. Microsoft states the limit plainly: "Teams Rooms Pro and Teams Rooms Basic licenses are intended for a single room only. Using the same account across multiple devices that do not belong to the same room violates the license terms of use." One room, one licence — count meeting rooms, not people.
Teams Rooms Basic Stops at 25 Rooms
Basic is free but capped, and the cap is the reason most organisations end up here. Microsoft: "You can assign up to 25 Microsoft Teams Rooms Basic licenses to Teams Rooms systems in your organization. If you need to license more than 25 Teams Rooms systems, those additional licenses need to be Teams Rooms Pro licenses." Basic also licenses only one system per room: "If you want to log into more than one Teams Rooms system in a room using the same resource account, you need to use a Teams Rooms Pro license."
What Pro Adds — In the Room and in the Management Console
Microsoft's summary: Pro "delivers enhanced in-room meeting experiences like intelligent audio and video, front row and large galleries, and dual screen support. The Teams Rooms Pro license also provides advanced management features like remote device management, conditional access policies, and detailed device analytics." In the room that means meeting chat, Front row, Large gallery with 50 videos, dual screen, speaker identification, multi-camera, panoramic room view, AI noise suppression, people counting, coordinated meetings, room check-in with a Teams Panel and whiteboard sharing with a Content Capture Camera.
Do Not Add a Microsoft 365 User Licence to the Room
This one causes real problems, including sign-in blocks. Microsoft: "Teams Rooms devices managed by central IT should only be assigned the following licenses: Microsoft Teams Rooms Pro, Microsoft Teams Rooms Basic, and any additional licenses required for calling (such as calling plans) or enhanced security. No other licenses should be applied." And: "Enterprise per user Microsoft 365 suite licenses aren't authorized for use on shared meeting devices." The exception is PSTN calling — if the room needs to dial out, a calling plan is bought alongside. Ask us and we will quote it with the room.
Teams Rooms Pro Annual Subscription Datasheet — Licensing and Specifications
Licensing
| Licensed by | Per room, assigned to the room's resource account |
| Microsoft's constraint | "Teams Rooms Pro and Teams Rooms Basic licenses are intended for a single room only. Using the same account across multiple devices that do not belong to the same room violates the license terms of use" |
| Teams Rooms Basic | Free, "requires a certified Teams device, limited to 25 rooms", and licenses one Teams Rooms system per room |
| Other licences on the room device | "No other licenses should be applied" beyond Teams Rooms Pro or Basic and any calling or enhanced-security licences. Enterprise per-user Microsoft 365 suite licences "aren't authorized for use on shared meeting devices" |
| Minimum purchase | Not published by Microsoft. SourceIT will quote a single room |
| Term | Twelve months as sold by SourceIT. Microsoft publishes it as an annual subscription that auto renews |
Service Entitlements Bundled With Pro
| Teams Rooms Pro Management | Included |
| Teams Phone Standard | Included |
| Microsoft Intune | Included |
| Microsoft Entra ID P1 | Included |
| Microsoft Defender for Endpoint Plan 2 | Included |
| Skype for Business Plan 2 | Included |
In-Room Experience Pro Adds
| Meeting experience | Meeting chat, Front row, Large gallery with 50 videos, dual screen support, speaker identification, multi-camera, panoramic room view, AI noise suppression, people counting, coordinated meetings, room check-in with a Teams Panel, whiteboard sharing with a Content Capture Camera, and joining meetings across Teams clouds |
| Management and security | Microsoft Entra Conditional Access policies, detailed system and configuration information, peripheral health management, remote configuration, custom backgrounds, device history and activity, ITSM integration, custom health alerts and device analytics |
| Devices covered | Certified Teams Rooms systems on Windows or Android, and Surface Hub. Pro also licenses Teams Panels; Basic licenses Teams Rooms systems only |
Teams Rooms Pro Management
| What it is | "a cloud-based management solution that proactively monitors and updates Microsoft Teams Rooms devices and their peripherals" |
| Intelligent Operations | Automated updates, problem detection and resolution |
| Update Management | Teams app and Windows update orchestration through configurable deployment rings |
| Enhanced Insights | Room health, usage and equipment reliability analytics and reporting |
| Singapore | A supported country for Teams Rooms Pro Management, on Microsoft's with-audio-conferencing list |
What Microsoft Does Not Publish for This Product
The following are commonly asked about but are not stated on any current official Microsoft source for this product, so SourceIT does not quote them: a minimum purchase quantity, a Teams Rooms Pro specific data residency commitment and a Singapore dollar list price. We would rather leave a field blank than print a figure we cannot substantiate.
Lifecycle, End of Support and Entitlement
SourceIT sells this as a twelve-month subscription with a GST invoice in Singapore. The subscription is a right to use the service for the term, not a perpetual licence: when the term ends the entitlement ends unless it is renewed.
Microsoft publishes a lifecycle entry for Teams Rooms Pro. It is governed by the Modern Lifecycle Policy, with a start date of 6 September 2022 and a status of "In Support", with no retirement date published. Two historic enforcement dates are worth knowing because they still catch out older estates: "Effective July 1, 2023, those who have activated Microsoft Teams Rooms devices, Microsoft Surface Hubs, and personal mode through a user license (i.e., A, E, G) will be blocked from logging in", and "Effective May 15, 2023, new devices must have a Teams Rooms Pro or legacy Teams Rooms Premium license to use Pro Management portal features." The legacy Teams Rooms Standard and Premium licences are the replaced predecessors.
Talk to our team before the renewal date rather than after it. Seat counts, mid-term changes and co-terming with the rest of your Microsoft estate are all easier to arrange in advance, and we can quote the alternatives if a bundle would work out better for you.
Published Lifecycle Dates
| Lifecycle policy | Modern Lifecycle Policy |
| Start date | 6 September 2022 |
| Status | "In Support". No retirement date is published |
| Replaced predecessors | Legacy Teams Rooms Standard and Teams Rooms Premium |
| Enforcement, 1 July 2023 | Devices activated through a user licence are blocked from signing in |
| Enforcement, 15 May 2023 | New devices need Teams Rooms Pro or legacy Teams Rooms Premium to use Pro Management portal features |
Support and Entitlement Position
This is a software subscription, not hardware. It carries no hardware warranty, and any warranty term you see on a hardware listing does not apply here. What you are buying is a twelve-month right to use the service, together with SourceIT's local support in Singapore. Microsoft's own condition is that technical and billing support for a subscription bought through a partner runs through that partner, so for this subscription that means us: raise the ticket with SourceIT and we escalate to Microsoft where it needs to go. Renewal, seat changes and co-terming are handled on your SourceIT account. Ask our team for the current entitlement position in writing with your quotation.
Compatibility, Deployment and System Requirements
Count rooms, not people, and count them carefully. Microsoft licenses this per room and states that using one account across devices that do not belong to the same room violates the licence terms. If a single room contains more than one Teams Rooms system signing in with the same resource account, that room needs Pro rather than Basic. Send us your room list with the device in each and we will tell you exactly what to buy.
Do not assign a Microsoft 365 user licence to a room. Microsoft's instruction is that room devices "should only be assigned" Teams Rooms Pro or Basic plus any calling or enhanced-security licences, and that "No other licenses should be applied"; enterprise per-user suite licences "aren't authorized for use on shared meeting devices". Since 1 July 2023, devices activated through a user licence are blocked from signing in altogether. If the room needs to dial out on the public telephone network, that is a calling plan bought alongside, and we will quote it with the room.
On data residency, be careful what you are told. Microsoft does not publish a Teams Rooms Pro specific residency commitment, and Teams Rooms Pro Management telemetry and analytics is not called out as a separately committed workload. Singapore is not one of the geographies Microsoft lists for Advanced Data Residency. Microsoft's published ADR list runs Australia, Austria, Brazil, Canada, Chile, Denmark, France, Germany, India, Indonesia, Israel, Italy, Japan, Malaysia, Mexico, New Zealand, Norway, Poland, Qatar, South Africa, South Korea, Spain, Sweden, Switzerland, Taiwan, the United Arab Emirates and the United Kingdom — Malaysia and Indonesia are on it and Singapore is not. Advanced Data Residency also requires 100 per cent licence coverage of the paid licences in a tenant. Separately, the EU Data Boundary covers the 27 EU member states plus Liechtenstein, Iceland, Norway and Switzerland, scoped by sign-up location, so a Singapore-registered tenant is out of scope for it. If data residency is a hard requirement for your organisation, raise it with us before you order rather than after. We would rather tell you that than infer a commitment from the Microsoft Teams entry.
How Teams Rooms Licensing Works
| Licensed by | Per room, on the room resource account |
| Basic room limit | 25 rooms per organisation |
| Teams Panels | Licensed by Pro; Basic covers Teams Rooms systems only |
| Devices | Certified Teams Rooms systems on Windows or Android, and Surface Hub |
| Microsoft 365 user licence on the device | Not permitted |
| PSTN calling | A separate calling plan, bought alongside |
| Pro Management in Singapore | Supported |
| Teams Rooms Pro data residency commitment | Not published by Microsoft |
Official Microsoft Sources & Downloads
- Microsoft Teams Rooms licences (Microsoft Learn)
- Compare Microsoft Teams Rooms plans and pricing (Microsoft)
- Microsoft Teams Rooms Pro Management (Microsoft Learn)
- Certified Microsoft Teams Rooms hardware (Microsoft Learn)
- Microsoft Teams Rooms (Pro) lifecycle (Microsoft Learn)
- Advanced data residency in Microsoft 365 (Microsoft Learn)
- Modern Lifecycle Policy (Microsoft Learn)
Where a figure appears on this page it is quoted from one of these Microsoft pages; where Microsoft publishes nothing, this page says so rather than filling the gap. Supplied by SourceIT in Singapore with a GST invoice and local support. For a written quotation, current stock position or delivery lead time, contact our team.
Frequently Asked Questions — Teams Rooms Pro Annual Subscription
Is this licensed per room or per user?
Per room. The licence goes on the room's resource account, and Microsoft states that Teams Rooms Pro and Basic licences "are intended for a single room only. Using the same account across multiple devices that do not belong to the same room violates the license terms of use." Count meeting rooms.
Why not just use the free Teams Rooms Basic?
For up to 25 rooms with modest needs, Basic may genuinely be enough, and we will say so. Microsoft caps it: "You can assign up to 25 Microsoft Teams Rooms Basic licenses to Teams Rooms systems in your organization. If you need to license more than 25 Teams Rooms systems, those additional licenses need to be Teams Rooms Pro licenses." Pro also adds the management side — remote device management, conditional access, device analytics and Pro Management — plus Front row, large gallery, dual screen and intelligent audio and video in the room. Basic covers only one system per room.
Does the room also need a Microsoft 365 or Teams licence?
No, and adding one causes problems. Microsoft states that room devices "should only be assigned" Teams Rooms Pro or Basic plus any calling or enhanced-security licences, and that enterprise per-user Microsoft 365 suite licences "aren't authorized for use on shared meeting devices". Since 1 July 2023, devices activated through a user licence are blocked from signing in. The one thing you may need to add is a calling plan, if the room dials out on the public telephone network.
What hardware does it work with?
Certified Teams Rooms systems — Teams Rooms on Windows with a compute module and touch console, Teams Rooms on Android with an IP or USB touch console — and Surface Hub. Pro additionally licenses Teams Panels, where Basic covers Teams Rooms systems only. The licence does not include the hardware; tell us what is in each room and we will confirm it against Microsoft's certified device list.
Where is the management data stored?
Microsoft does not publish a Teams Rooms Pro specific data residency commitment, and Teams Rooms Pro Management telemetry and analytics is not called out as a separately committed workload. We will not infer one from the Microsoft Teams entry. Note also that Singapore is not one of the geographies on Microsoft's Advanced Data Residency list. If residency is a requirement, raise it with us before you order.
