Jabra Evolve 20 SE MS Mono Office Headset USB-C
PRODUCT DESCRIPTION
Jabra Evolve 20 SE MS Mono Office Headset USB-C (4993-823-389) - 2 Years Local Warranty
No Longer Available. New or Similar items below:
Jabra Evolve 20 SE MS Mono Headset + USB-C/A Adapter (4993-823-369)
Jabra Evolve 20 SE UC Mono Headset + USB-C/A Adapter (4993-829-469)
Professional Wired Office Headset with Noise-Cancelling Microphone
The Jabra Evolve 20 SE MS Mono Office Headset USB-C is engineered for clear, reliable calls. Its noise-cancelling electret condenser microphone filters out background chatter, while powerful 28 mm speakers deliver rich, natural audio — ideal for busy Singapore offices, call centres and work-from-home setups.
All-Day Comfort with Soft Leatherette Ear Cushions
As the Special Edition of the Evolve 20, the SE upgrades to soft leatherette ear cushions and an adjustable headband. The lightweight single-ear mono design (104 g) keeps you comfortable through back-to-back calls.
Plug-and-Play USB-C Connectivity with Inline Call Control
Connect via USB-C and start talking — no drivers, no charging, no pairing. The inline USB controller puts answer/end, reject, volume and mute at your fingertips, and Jabra PeakStop™ technology protects your hearing from sudden loud sounds.
Optimised for Microsoft Teams
Certified for Microsoft Teams and Skype for Business, this MS variant integrates tightly with Teams call control for one-touch answer, mute and volume — and also works with Zoom, Webex, Google Meet and other platforms.
Trusted Business Headset Supplier in Singapore
SourceIT is a Singapore-based IT reseller supplying Jabra professional audio devices to businesses island-wide. Enjoy 2 years local warranty, GST invoicing, and volume pricing for office, contact-centre and BPO deployments.
Jabra Evolve 20 SE Datasheet — Technical Specifications
General
| Part Number | 4993-823-389 |
| Product Series | Jabra Evolve 20 SE (Special Edition) |
| Wearing Style | On-ear headband, Mono (single-ear) |
| Platform Variant | MS — optimised for Microsoft Teams / Skype for Business |
| Ear Cushions | Soft leatherette ear cushions (SE edition) |
| Weight | 104 g (0.104 kg / 3.67 oz) |
| Warranty | 2 Years Local Warranty (Singapore) |
Audio & Speakers
| Speaker Size | Ø28 × 3.9 mm |
| Speaker Sensitivity | 93.6 dB SPL @ 1 kHz |
| Speaker Impedance | 32 ± 4.8 Ω @ 1.0 kHz |
| Speaker Frequency Range | 150 Hz – 7 kHz (@ output SPL −10 dB) |
| Speaker Max Input Power | Rated input 5 mW @ 0.4 V; max input 10 mW @ 0.56 V |
| Hearing Protection | Jabra PeakStop™ technology |
| Noise Cancellation | Passive noise cancellation (ear cushion design) |
Microphone
| Microphone Type | Electret condenser microphone (ECM), noise-cancelling |
| Microphone Sensitivity | −48 dB to −44 dB (@ 1 kHz, Pin = 1 Pa, 0 dB = 1 V/Pa) |
| Microphone Frequency Range | 100 Hz – 10 kHz @ 6 dB |
| Microphone Bandwidth | Wideband |
Connectivity & Controls
| Connection | USB-C |
| Call Controls | Inline USB controller: answer/end, reject, volume up/down, mute |
| Control Unit Cable Length | 95 cm / 37.40 in |
| Headset Cable Length | 120 cm / 47.24 in |
| Power | USB powered by PC (no battery required) |
| Certifications | Certified for Microsoft Teams; works with Avaya, Cisco and other leading UC platforms |
| Regulatory Approvals | CE, FCC, KCC, RCM, UL |
Compatibility & Software Support
Operating Systems: Windows and macOS — plug-and-play over USB, no drivers required. Powered directly by the PC USB port.
Platforms: This MS variant is certified for Microsoft Teams and Skype for Business, with dedicated call control via the inline USB controller. Compatible with Microsoft Teams, Zoom, Google Meet, Cisco Webex, Avaya and other leading UC and softphone platforms.
Jabra Software: Supported by Jabra Direct for personal firmware updates and settings, and Jabra Xpress for IT mass deployment and remote management of headsets across your organisation.
Package Contents & Evolve 20 SE Ordering Information
In the box: Jabra Evolve 20 SE headset with soft leatherette ear cushions, inline USB controller, documentation (quick start guide, safety and warranty information).
Jabra Evolve 20 SE variants at SourceIT:
| MS Mono Office Headset USB-A | 4993-823-309 · Discontinued — see adapter version |
| UC Mono Office Headset USB-A | 4993-829-409 · Discontinued — see adapter version |
| MS Stereo Office Headset USB-A | 4999-823-309 · Discontinued — see adapter version |
| UC Stereo Office Headset USB-A | 4999-829-409 · Discontinued — see adapter version |
| MS Mono Office Headset USB-C (this product) | 4993-823-389 · Discontinued — see adapter version |
| UC Mono Office Headset USB-C | 4993-829-489 · Discontinued — see adapter version |
| MS Stereo Office Headset USB-C | 4999-823-389 · Discontinued — see adapter version |
| UC Stereo Office Headset USB-C | 4999-829-489 · Discontinued — see adapter version |
| UC Stereo Headset + USB-C/A Adapter | 4999-829-469 · In stock |
| MS Stereo Headset + USB-C/A Adapter | 4999-823-369 · In stock |
| MS Mono Headset + USB-C/A Adapter | 4993-823-369 · In stock |
| UC Mono Headset + USB-C/A Adapter | 4993-829-469 · In stock |
Datasheet & Downloads
Frequently Asked Questions — Jabra Evolve 20 SE
What is the difference between the MS and UC variants of the Jabra Evolve 20 SE?
The MS variant is certified and optimised for Microsoft Teams / Skype for Business, while the UC variant is tuned for broad compatibility with Unified Communications platforms such as Zoom, Cisco and Avaya. The hardware is otherwise identical, and both work with all major softphones.
Should I choose mono or stereo?
Mono (single-ear, 104 g) keeps one ear open so you stay aware of colleagues around you — popular for call centres and open offices. Stereo (dual-ear, 132 g) covers both ears for better focus and richer sound on calls, training videos and media.
How does the Evolve 20 SE compare with the Jabra Evolve2 30 SE and Evolve 40?
The Evolve 20 SE is the entry-level professional wired headset with leatherette cushions and an inline call controller. The newer Jabra Evolve2 30 SE adds a 2-microphone design and a busylight, while the Jabra Evolve 40 adds a 3.5 mm jack for mobile use and a busylight. All are available from SourceIT Singapore.
Does the Jabra Evolve 20 SE need charging or a battery?
No. It is a wired USB headset powered directly by your computer's USB port — no battery, no charging, no pairing. Just plug in and talk.
What devices can I connect it to?
It connects via USB-C and is plug-and-play on Windows and macOS. There is no Bluetooth or multipoint on this model — it is designed as a dedicated, reliable corded office headset.
Does the Evolve 20 SE come with warranty in Singapore?
Yes. Every Jabra Evolve 20 SE sold by SourceIT comes with 2 years local Singapore warranty and a GST invoice.
