Jabra Evolve 20 SE MS Mono Headset + USB-C/A Adapter
PRODUCT DESCRIPTION
Jabra Evolve 20 SE MS Mono Headset + USB-C/A Adapter (4993-823-369) - 2 Years Local Warranty

Professional Mono Headset for Microsoft Teams and Business Communication
Jabra Evolve 20 SE MS Mono Headset + USB-C/A Adapter (4993-823-369) is a reliable business headset designed for professionals who require clear voice communication, comfortable all-day wear, and seamless Microsoft Teams integration. Ideal for office users, customer service teams, remote workers, and hybrid workplaces, it delivers dependable performance for calls, virtual meetings, and daily collaboration.
Microsoft Teams Certified for Seamless Collaboration
Certified for Microsoft Teams, the Jabra Evolve 20 SE MS integrates directly with Microsoft Teams and Microsoft 365 environments. Users can efficiently manage calls, meetings, and notifications while benefiting from an optimized communication experience tailored for business productivity and collaboration.
Clear Audio Performance for Professional Conversations
The mono speaker design provides clear audio for voice calls and virtual meetings while allowing users to remain aware of their surroundings. Combined with a noise-reducing microphone, the headset helps ensure professional voice clarity for customer interactions, team discussions, and everyday business communications.
Comfortable Design with Flexible USB-C and USB-A Connectivity
Designed for daily professional use, the Jabra Evolve 20 SE MS features a lightweight ergonomic construction that provides lasting comfort throughout the workday. The included USB-C/A adapter offers flexible compatibility with modern laptops, desktops, and enterprise devices, making deployment simple across workplace environments.
Technical Specifications
General
Model: Evolve 20 SE MS Mono
Part Number: 4993-823-369
Product Name: Jabra Evolve 20 SE MS Mono Headset + USB-C/A Adapter
Product Type: Professional Wired Mono Business Headset
Deployment: Office, enterprise, customer service, hybrid workplace
Usage Mode: Microsoft Teams certified voice communications
Connectivity Technology: Wired
Connection Type: USB-C with USB-A Adapter
Microsoft Teams Certified: Yes
Warranty: 2-Year Limited Warranty
Audio Specifications
Sound Output Mode: Mono (Single Ear)
Speaker Type: On-Ear Monaural Speaker
Driver Size: 28 mm
Speaker Frequency Response (Voice Mode): 150 Hz – 7 kHz
Speaker Frequency Response (Music Mode): 20 Hz – 20 kHz
Speaker Sensitivity: 93.6 dB SPL @ 1 kHz
Speaker Impedance: 32 Ω
Maximum Input Power: 10 mW
Wideband Audio: Supported
Passive Noise Isolation: Supported
Acoustic Protection: PeakStop™, EU Noise at Work, G616 Compliance
Microphone Specifications
Microphone Type: Adjustable Boom Microphone
Microphone Technology: Electret Condenser Microphone (ECM)
Microphone Direction: Uni-Directional
Noise-Cancelling Microphone: Supported
Microphone Frequency Response: 100 Hz – 10 kHz
Voice Optimization: Professional business communications
Background Noise Reduction: Supported for clearer calls
Connectivity
USB Connectivity: USB-C with Included USB-A Adapter
Plug-and-Play Deployment: Supported
PC Connectivity: Supported
Laptop Connectivity: Supported
Wired Connection: Stable always-on connectivity without battery charging
Inline Call Controller: Included
Call Control Features
Answer / End Call Button
Volume Up / Down Control
Mute Button
Microsoft Teams Dedicated Functionality
LED Status Indicators
Inline Call Control Unit
Quick Access Call Management Functions
Compatibility
Compatible Operating Systems:
• Windows
• macOS
Compatible Platforms:
• Microsoft Teams Certified
• Zoom
• Google Meet
• Cisco Webex
• RingCentral
• Avaya
• Cisco Unified Communications
• Skype for Business
• Unified Communications Platforms
Software Support
Jabra Direct Supported
Firmware Updates Supported
Device Personalization Supported
Enterprise Device Management Supported
Design & Construction
Wearing Style: Headband
Headset Type: Mono (Single Ear)
Ear Cushion Material: Foam
Headphone Style: Supra-Aural (On-Ear)
Body Material: PC/ABS Plastic and Stainless Steel
Color: Black
Adjustable Headband: Supported
Lightweight Business Design: Supported
Features
Microsoft Teams Certified Professional Headset
Noise-Cancelling Boom Microphone
Passive Noise Isolation Technology
USB-C Connectivity with USB-A Adapter Included
Plug-and-Play Deployment
Inline Call Control Unit
Lightweight Design for Daily Use
Professional Audio for Calls and Multimedia
Optimized for Open Office Environments
Supports Major Unified Communications Platforms
Performance & Features
Provides clear voice communication for business calls
Designed for productivity in office environments
Reduces surrounding distractions through passive noise isolation
Suitable for long-duration daily usage
Reliable wired connectivity without charging requirements
Optimized for Microsoft Teams deployments
Supports conferencing, customer service, and remote work scenarios
Physical Specifications
Cable Length: 2.15 meters
Weight: Approximately 104 g
Color: Black
Package Contents
Jabra Evolve 20 SE MS Mono Headset
USB-C to USB-A Adapter
Inline Call Control Unit
Quick Start Guide
Warranty Documentation
Key Features
Microsoft Teams Certified
Mono single-ear design
Noise-cancelling microphone
USB-C with USB-A adapter included
Inline call controller
Passive noise isolation
Plug-and-play deployment
Lightweight business headset
Wide platform compatibility
Suitable for hybrid workplace environments
Typical Use Cases
Microsoft Teams Meetings
Corporate Office Users
Customer Service Teams
Reception and Front Desk Staff
Contact Centers
Remote Work Environments
Hybrid Workplace Collaboration
Business Voice Communications
Online Meetings and Training Sessions
