Jabra Engage 65 Convertible SE Wireless Headset with Charging Base
PRODUCT DESCRIPTION
Jabra Engage 65 Convertible SE Wireless Headset with Charging Base (9655-553-117) - 2 Years Local Warranty
Jabra Engage 65 Convertible SE — Professional DECT Wireless for Singapore Call Centres and Offices
The Jabra Engage 65 Convertible SE Wireless Headset with Charging Base (9655-553-117) is an enterprise-grade DECT wireless headset built for call-intensive teams — customer service, sales desks, receptions and hybrid offices across Singapore. With a wireless range of up to 100 m from the base and up to 3× more users supported in the same office space than conventional wireless headsets, it is designed for dense, busy floors where call quality cannot drop.
Noise-Cancelling Microphone Technology for Crystal-Clear Calls
The convertible wearing style features a discreet uni-directional noise-cancelling microphone that keeps your voice clear on calls. Wideband/HD Voice audio (speech bandwidth 150 Hz – 6,800 Hz) keeps every conversation natural, while Jabra SafeTone 2.0 with PeakStop protects your hearing across long shifts.
Dual Connectivity: Desk Phone + PC Softphone
The Engage 65 SE base connects two devices at once — your analog desk phone and your PC softphone via USB — so one headset covers every call at the desk. Call control, mute and volume are handled from the headset, and the busylight signals colleagues when you are on a call.
All-Day Battery: Up to 9 hours of Talk Time
A full charge delivers up to 9 hours of talk time, with fast charging to get you back on calls quickly (40% in 30 minutes, 80% in 60 minutes) via the USB-C charging connection.
Enterprise-Grade DECT Security
Engineered for security-conscious organisations: DECT Security Level C — 256-bit AES encryption, 128-bit authentication — among the most secure DECT wireless headsets available, suitable for finance, government and healthcare environments in Singapore.
Jabra Engage 65 SE Datasheet — Technical Specifications
General
| Product Name | Jabra Engage 65 Convertible SE Wireless Headset with Charging Base |
| Part Number | 9655-553-117 |
| Category | Professional wireless DECT headset with base station |
| Wearing Style | Convertible — ear hook or headband |
| Weight (headset) | 21 g (headset only) |
| Warranty | 2 Years Local Warranty (Singapore) |
Audio / Speakers
| Speaker Size | 13 mm |
| Frequency Range (Music Mode) | 40 Hz – 16,000 Hz |
| Frequency Range (Speech Mode) | 150 Hz – 6,800 Hz (wideband / HD Voice) |
| Max Output | <118 dB SPL(A) |
| Hearing Protection | Jabra SafeTone 2.0 (incl. PeakStop) |
Microphones
| Microphones | Uni-directional ECM (noise-cancelling) |
| Microphone Type | Noise-cancelling |
| Microphone Bandwidth | 100 Hz – 10,000 Hz |
Connectivity
| Wireless Technology | DECT |
| Wireless Range | Up to 100 m (open field/line of sight; varies indoors) |
| Security | DECT Security Level C — 256-bit AES encryption, 128-bit authentication |
| Concurrent Connections | 2 devices — analog desk phone + USB softphone (PC) |
| Bluetooth | No (see Jabra Engage 75 SE for Bluetooth base) |
| Charging / PC Connection | USB-C (USB-C to USB-A cable included) |
Battery
| Talk Time | Up to 9 hours |
| Charging Time | Up to 90 minutes (USB-C) |
| Fast Charge | 40% in 30 minutes; 80% in 60 minutes |
Design & Indicators
| Busylight | Yes — integrated red busylight |
| Call Controls | Answer/end, mute, volume on headset |
| Density | Up to 3× more users in the same office space |
Compatibility & Software Support
The Jabra Engage 65 Convertible SE Wireless Headset with Charging Base connects to analog desk phone and USB softphone — one headset for every call at the desk. Windows and macOS supported via USB.
- Platforms: Works with Google Meet, Amazon Chime, Works With Chromebook and all leading UC platforms.
- Deployment: There is no separate MS/UC SKU — one variant covers desk phone and softphone use.
- Software: Jabra Direct (personal settings & firmware updates) and Jabra Xpress (mass deployment for IT).
Package Contents & Engage 65 SE Ordering Information
In the box: Jabra Engage 65 Convertible SE headset, ear hook, headband, 3 sizes of EarGels, phone adapter cable, charging base, power supply, USB-C to USB-A cable and user documents.
Jabra Engage 65 SE variants at SourceIT:
| Jabra Engage 65 SE Mono Professional Wireless ANC DECT Headset | 9653-553-117 |
| Jabra Engage 65 SE Stereo Professional Wireless ANC DECT Headset | 9659-553-117 |
| Jabra Engage 65 Convertible SE Wireless Headset with Charging Base (this model) | 9655-553-117 |
Related Engage DECT families at SourceIT: Jabra Engage 75 SE (5 connections incl. Bluetooth, 150 m) and Jabra Engage 55 SE (USB DECT dongle, no base).
Datasheet & Downloads
Frequently Asked Questions — Jabra Engage 65 SE
Q: Is there an MS (Microsoft) or UC version of this headset?
A: No — unlike Jabra Evolve headsets, the Engage DECT series ships as a single variant that works with desk phones and all leading UC softphones (Teams, Zoom, Google Meet, Webex) as a standard USB audio device. The Mono and Stereo variants also meet Skype for Business Open Office requirements.
Q: Should I choose Mono, Stereo or Convertible SE?
A: Mono (57 g) keeps one ear open — popular at receptions and service desks. Stereo (83 g) covers both ears for focus in noisy rooms. The Convertible SE (21 g) is an ultra-light earpiece with ear hook and headband styles — note it has a 100 m range and 9-hour talk time.
Q: What is different on the Engage 65 SE vs the original Engage 65?
A: Jabra’s second edition updates the charging port to USB-C (in line with EU regulation) — the DECT platform, acoustics, range and security are unchanged. The SE generation is separate from the original Engage 65.
Q: How does the Engage 65 SE differ from the Engage 75 SE?
A: The Engage 65 SE connects 2 devices — analog desk phone + USB softphone — with no Bluetooth on the base. The Engage 75 SE steps up to 5 concurrent connections (adds 2× Bluetooth with NFC and an analog port) and 150 m range on Mono/Stereo. For a base-free USB DECT dongle option, see the Jabra Engage 55 SE.
Q: Does it have Active Noise Cancellation (ANC)?
A: The noise reduction on this headset comes from its noise-cancelling microphone system and passive ear-cushion isolation — Jabra’s official datasheet does not list active electronic noise cancellation for the Engage DECT series. For headsets with true ANC, see the Jabra Evolve2 75.
Q: Does it come with warranty in Singapore?
A: Yes. Every Engage 65 SE sold by SourceIT comes with 2 years local Singapore warranty and a GST invoice.
