Epson DLQ-3500II Dot Matrix Printer
PRODUCT DESCRIPTION
Epson DLQ-3500II Dot Matrix Printer (C11CH59505) - 1 Year Local Warranty
The Epson DLQ-3500II Dot Matrix Printer - Deliver Precise and Reliable Copies Everytime.
Key Highlights
- Fast and durable wide carriage Epson 24 pin flat-bed printer
- Prints up to 550 characters per second
- Automatic paper handling and automatic paper thickness adjustment
- Prints up to 8 part forms (1 original + 7 copies)
Ideal For
Logistics, warehousing, accounts and government counters in Singapore printing multi-part forms, invoices and delivery orders. Supplied by SourceIT with local Singapore warranty, GST invoice and corporate or project pricing on request.
DLQ-3500II Datasheet — Technical Specifications
General
| Model | DLQ-3500II |
| Official Product Name | Epson DLQ-3500II Dot Matrix Printer |
| Epson Product Code | C11CH59505 |
| Brand | Epson |
| Warranty | 1 Year Local Warranty (Singapore) - 12 months |
Printing Technology
| Print Method | Impact dot matrix |
| Control Panel | 13 switches and 3 LEDs with 1.44" CLR LCD Screen |
| Print Direction | Bi-direction with logic seeking |
| Colour | Black |
| Number of Pins in Head | 24 pins x 2 (total 48 pins) |
| Control Code | ESC/P2 and IBM PPDS emulation |
Print Speed
| High Speed Draft (10 cpi) | 550 cps |
| Draft (10 cpi) | 550 cps |
| Draft | 501 cps |
| Letter Quality (10 cpi) | 195 cps |
| Letter Quality | 333 cps |
Reliability
| Printhead Life | 200 million strokes / wire |
| Mean Print Volume Between Failure (MVBF) | 25 million lines (except print head) |
| Mean Time Between Failure (MTBF) | 10,000 Power On Hours (POH) |
Print Characteristics
| Character Sets | 1 Italic and 12 graphical character tables (Italic table, PC437, PC850, PC860, PC861, PC865, PC863, Abicomp, BRASCII, Roman 8, ISO Latin 1, PC 858, ISO 8859-15); Special Font (Thai Model only): Busaba, Jittra Font; Supported 7 character tables: KU42, TIS11, TIS13, TIS16, TIS17, TIS18, TSM/WIN |
| Bitmap Fonts | EPSON Draft/Courier: 10/12/15 cpi; EPSON Roman/Sans Serif: 10/12/15 cpi, Proportional; EPSON Prestige: 10/12 cpi; EPSON Script/OCR-B/Orator/Orator-S: 10 cpi; EPSON Script C: Proportional |
| Scalable Fonts | EPSON Roman/Sans Serif/Roman T/Sans Serif H: 10.5 pt, 8 pt - 32 pt (every 2 pt) |
| Barcode | EAN-13, EAN-8, Interleaved 2 of 5, UPC-A, UPC-E, Code 39, Code 128, POSTNET |
Paper Path
| Manual Insertion | Front in, front out |
| Push Tractor | Rear in, front out |
| Pull Tractor | Rear in, front out |
Paper Media
| Cut Sheet (Single Sheet) | Length: 80.0 - 420.0mm (3.15 - 16.5"); Width: 90.0 - 420.0mm (3.15 - 16.5"); Thickness: 0.065 - 0.19mm (0.0025 - 0.0074") |
| Cut Sheet (Multi-part Forms) | Length: 80.0 - 420.0mm (3.15 - 16.5"); Width: 90.0 - 420.0mm (3.15 - 16.5"); Thickness: 0.12 - 0.62mm (0.0047 - 0.0244") |
| Continuous Paper (Single Sheet / Multi-part) | Length: 76.2 - 558.8mm (3.0 - 22.0"); Width: 101.6 - 406.4mm (4.0 - 16.0"); Thickness: 0.065 - 0.19mm (0.0025 - 0.0074") |
| Envelope (No.6) | Length: 92.0mm (3.6"); Width: 165.0mm (6.5"); Thickness: 0.16 - 0.52mm (0.0063 - 0.0205") |
| Envelope (No.10) | Length: 105.0mm (4.1"); Width: 241.0mm (9.5"); Thickness: 0.16 - 0.52mm (0.0063 - 0.0205") |
| Labels | Base Sheet Length (one page): 76.2 ~ 558.8mm (3.0 ~ 22.0") |
| Card | Length: 100.0 - 200.0mm (3.9 - 7.8"); Width: 100.0 - 200.0mm (3.9 - 7.8"); Thickness: 0.22mm (0.0087") |
| Copy | 1 original + 7 copies |
| Line Spacing | 4.23mm (1/6") or programmable in increments of 0.0706mm (1/360") |
Supported OS and Applications
| Supported OS | Windows Server 2008 Standard/Enterprise (32bit/64bit), R2 Standard/Enterprise (64bit) |
Dimensions and Weight
| Dimensions (W x D x H) | 661 x 433 x 276 mm |
| Weight | 18.9kg |
Consumables
| Ribbon Cartridge (Black) | C13S015587 |
Environmental Conditions (Operating)
| Temperature | 25 - 35°C |
| Humidity | 10 - 80 % RH |
| Rated Voltage | AC 100 - 240V |
| Rated Frequency | 50 - 60 Hz |
| Power Consumption (Operating) | Approx. 78W |
| Power Consumption (Sleep Mode) | Approx. 0.8W |
Acoustic Noise
| Acoustic Noise | Approx. 59 dB(A) (ISO 7779 pattern) |
Input Data Buffer
| Input Data Buffer | 128 KB |
Interface
| Interface | Bi-directional parallel interface (IEEE-1284 nibble mode supported), USB 2.0 (Full Speed), Optional Serial Interface Board (No Buffer Type-B) |
Printable Columns
| Pitch | 10 cpi: 136 columns |
Ribbon Cartridge
| Standard | Fabric Ribbon Cartridge (Black) |
| Ribbon Life | Approx. 6 million characters |
Supported Operating System
| Printer Driver | Microsoft Windows XP / Vista / 7 / 8 / 10 |
| Utility | Epson Status Monitor 3: Microsoft Windows XP / Vista / 7 / 8 / 10; Epson Setting Utility: Microsoft Windows XP / Vista / 7 / 8 / 10 |
Compatibility & Software Support
Compatibility details below are taken from Epson Singapore's published specification for the DLQ-3500II. Drivers, utilities and firmware are available from Epson Singapore's support site (see Datasheet & Downloads).
| Supported OS | Windows Server 2008 Standard/Enterprise (32bit/64bit), R2 Standard/Enterprise (64bit) |
| Interface | Bi-directional parallel interface (IEEE-1284 nibble mode supported), USB 2.0 (Full Speed), Optional Serial Interface Board (No Buffer Type-B) |
| Printer Driver | Microsoft Windows XP / Vista / 7 / 8 / 10 |
Package Contents & Ordering Information
Ordering Information
| Model | DLQ-3500II |
| Epson Product Code | C11CH59505 |
| Recommended Retail Price (incl. GST) | S$3,544.68 |
| Consumables | Ribbon Cartridge (Black) C13S015587 - fabric ribbon, approx. 6 million characters |
In the Box
- Ribbon cartridge (Black)
- Power Supply Cable
- CD Driver
- Front sheet guide
- User guide
Datasheet & Downloads
Frequently Asked Questions — DLQ-3500II
What warranty does the DLQ-3500II come with?
1 Year Local Warranty from Epson Singapore: 12 months. Every unit sold by SourceIT is a genuine Singapore set with a GST invoice.
Which consumables does the DLQ-3500II use?
Ribbon Cartridge (Black) C13S015587 - fabric ribbon, approx. 6 million characters Always use genuine Epson consumables to protect print quality and warranty coverage. SourceIT can supply them together with the unit.
Is stock held locally?
SourceIT holds fast-moving Epson models in Singapore. Anything not in local stock is ordered through Epson's local distributor - ask us for the current lead time before committing to a date.
Can SourceIT quote for multiple units or a project?
Yes. Send us your quantity and delivery requirements and we will quote the units together with consumables, options and installation where required, with local warranty and GST invoice.



