Cisco Wireless CW9172H Wi-Fi 7 Tri-Band Wall Plate Access Point, 2.5GbE Uplink, 3x GbE LAN
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PRODUCT DESCRIPTION
Cisco Wireless CW9172H Wi-Fi 7 Wall Plate Access Point (CW9172H-CFG) — Limited Lifetime Warranty
Wi-Fi 7 wall plate for rooms and suites
The Cisco Wireless CW9172H is an 802.11be (Wi-Fi 7) wall plate access point for hotel rooms, multi-dwelling units, dormitories, clinics and remote work hubs, mounting over a single-gang junction box.
Tri-band, tri-radio 2x2
Three 2x2:2 client radios run at the same time on 2.4, 5 and 6 GHz. The Meraki data sheet lists up to 344 Mbps on 2.4 GHz, 2,882 Mbps on 5 GHz and 5,764 Mbps on 6 GHz, a tri-radio aggregate frame rate of up to 9 Gbps.
Wired ports for in-room devices
A 2.5 Gbps multigigabit uplink powers the AP, and three Gigabit LAN ports serve TVs, phones and IoT devices. One LAN port supplies 802.3af PoE output when the AP is on 802.3bt power, and a passthrough port carries a separate cable run.
Wi-Fi 7 features and IoT
Multi-Link Operation, 4K QAM, 320 MHz channels and preamble puncturing are supported, with a dedicated scanning radio and an IoT/Bluetooth Low Energy radio for beacons and smart-room integrations.
Meraki dashboard or Catalyst controller
The CW9172H is a global-use, unified access point: the same unit runs on the Meraki cloud dashboard or under a Cisco Catalyst 9800 controller with Catalyst Center.
Cisco Wireless CW9172H Datasheet — Technical Specifications
Radios
| Wi-Fi standard | IEEE 802.11be (Wi-Fi 7) |
| Client radios | 2.4 GHz 2x2:2, 5 GHz 2x2:2, 6 GHz 2x2:2 (concurrent) |
| Maximum data rates | 2.4 GHz: 344 Mbps; 5 GHz: 2,882 Mbps; 6 GHz: 5,764 Mbps; up to 9 Gbps tri-radio aggregate frame rate |
| Additional radios | Dedicated 2.4/5/6 GHz scanning radio; IoT radio with Bluetooth Low Energy |
| Antennas | Integrated omnidirectional |
Interfaces
| Uplink | 1 x 100M/1G/2.5G multigigabit Ethernet (RJ-45), PoE input |
| LAN ports | 3 x 100M/1G Ethernet (RJ-45), one with 802.3af PoE output |
| Passthrough | 1 x passthrough (RJ-45) |
| Console | 1 x console port |
Power
| PoE input | 802.3bt (Class 5) / 802.3at / 802.3af, 42.5-57 V |
| 802.3bt Class 5 | All radios 2x2, 2.5 Gbps link, PoE output 15.4 W; 41 W maximum PoE requirement |
| 802.3at (PoE+) | All radios 2x2, 2.5 Gbps link, no PoE output; 25.5 W |
| 802.3af (PoE) | 1x1 2.4 GHz only, 1 Gbps link, no PoE output; 12.95 W |
| Power consumption | Idle 10.7 W; typical 12.8 W |
Software
| Catalyst management | Cisco Catalyst 9800 Series or Catalyst 9000 embedded wireless controller, Cisco IOS XE 17.17.1 or later |
| Meraki management | Meraki cloud dashboard |
Physical & Environmental
| Dimensions | 13 x 18 x 2.6 cm (5.1 x 7.0 x 1.0 in.) |
| Weight | 572 g |
| Mounting | Wall plate bracket CW-MNT-H1 (included); compatible with MA-MNT-MR-H1A and AIR-AP-BRACKET-W4; optional desktop (CW-ACC-DESK1-00), wall spacer (CW-ACC-SPACER1-00) and port lock (CW-MNT-H3-00) accessories |
| Operating temperature | 0 °C to 40 °C (Cisco data sheet) |
| Operating humidity | Up to 95% non-condensing |
| Storage temperature | -40 °C to 70 °C |
Compatibility & Software Support
What the -CFG part number means
CW9172H-CFG is the configurable ordering option for the CW9172H. In the Cisco Wireless ordering guide, Wi-Fi 7 access points are offered as RTG (ready to go, default choices for fastest shipment) or CFG (configurable, with selectable accessories and packaging). The access point hardware is the same CW9172H; there is no separate regulatory-domain or management-mode part number.
Meraki dashboard or Catalyst Center / 9800 controller
The CW9172H is a unified access point that runs in either Meraki management mode (Cisco Meraki cloud dashboard) or Catalyst management mode (Cisco Catalyst 9800 Series Wireless Controller, with Cisco Catalyst Center for on-premises operations). Cisco lists Cisco IOS XE 17.17.1 or later for controller mode. Cisco documents a conversion workflow so the same unit can move between modes later.
Licensing
Cisco requires a licence to operate the access point. When ordering, Cisco offers a Cisco Networking Subscription (Cisco Wireless Essentials or Cisco Wireless Advantage), Meraki co-term licensing for cloud-only use, or hardware only for customers who already hold licences; the Meraki documentation notes that a Cisco Subscription or Meraki access point licence is required. Licences are not included with this hardware listing.
Global use and regulatory domain
Cisco states that, beginning with Wi-Fi 7, Cisco Wireless access points are global use: one product ID can be deployed anywhere it is certified, without a region- or country-specific SKU. The CW9172H determines its location during onboarding and applies the matching regulatory settings. Cisco notes that customers are responsible for verifying approval for use in their country (cisco.com/go/compliance) and that 6 GHz operation is disabled in regions where it is not yet certified.
Warranty
Sold by SourceIT as a Singapore unit. Cisco states a limited lifetime hardware warranty, for as long as the original end user owns or uses the product, with advance replacement, in its Cisco Wireless 9172 Series data sheet. Keep your SourceIT invoice as proof of purchase for warranty claims.
Package Contents & Cisco Wireless Wi-Fi 7 Ordering Information
In the Box
- CW9172H access point
- Wall plate mounting bracket (CW-MNT-H1)
- Passthrough jumper cable
- Allen key / security release tool
- Long security screw
- 2 x screws (flat head T8 M2.5 x 12 mm)
Licences and PoE injectors are separate. Cisco lists the CW-INJ-8 and Meraki MA-INJ-6 multigigabit 802.3bt injectors for this model.
Cisco Wireless Access Point Family
| Model | Key difference |
| CW9171I-CFG | Wi-Fi 7, 2x2 2.4 GHz + 2x2 5 or 6 GHz, 2.5 GbE, compact indoor |
| CW9172H-CFG (this listing) | Wi-Fi 7 tri-band 2x2 wall plate, 2.5 GbE uplink, 3 x GbE LAN with PoE output |
| CW9176I-CFG | Wi-Fi 7 tri-band 4x4, 10 GbE, GNSS and UWB, omnidirectional |
| Cisco Catalyst 9130AXI (C9130AXI-S) | Previous-generation Wi-Fi 6, 8x8 on 5 GHz |
| Cisco Catalyst 9120AXI (C9120AXI-S) | Previous-generation Wi-Fi 6, 4x4 |
Datasheet & Downloads
| Document | Link |
| Cisco Wireless 9172 Series data sheet | cisco.com |
| Cisco Meraki CW9172H data sheet | documentation.meraki.com |
| Cisco Meraki CW9172H installation guide | documentation.meraki.com |
| Cisco Wireless CW9172 and CW9171 deployment guide | cisco.com |
| Cisco Wireless ordering guide | cisco.com |
Frequently Asked Questions — Cisco Wireless CW9172H
What does -CFG mean?
It is the configurable ordering option, where accessories and packaging are chosen at order time. The AP itself is the standard global-use CW9172H.
Can it be managed by Meraki and by a Catalyst controller?
Yes. It runs in Meraki management mode on the Meraki dashboard or in Catalyst management mode on a Catalyst 9800 controller (IOS XE 17.17.1 or later), and can be converted between them.
When does the PoE output port work?
Cisco specifies 15.4 W PoE output only when the CW9172H is powered by 802.3bt (Class 5). On 802.3at the radios run fully but PoE output is off.
Is a licence required?
Yes. Cisco requires a Cisco Networking Subscription (Wireless Essentials or Advantage) or, for cloud-only use, Meraki co-term licensing. Licences are not included.
Which mounting bracket is included?
The CW-MNT-H1 wall plate bracket for a single-gang junction box. Desktop, wall spacer and port lock accessories are optional.
