Poly CCX 505 Business Media Phone with Open SIP and PoE

Poly CCX 505 Business Media Phone with Open SIP and PoE-enabled (82Z82AA) - Local Warranty

Poly CCX 505 Business Media Phone with Open SIP and PoE-enabled

The Poly CCX 505 Business Media Phone with Open SIP (82Z82AA) is a mid-range enterprise desk phone designed for flexible VoIP deployments. Built for modern work environments, it features a sleek touchscreen interface, integrated WiFi, and advanced audio technologies. Ideal for businesses using SIP-based platforms, it provides a balance of performance, usability, and scalability for office and hybrid work setups.

5-Inch Touchscreen with Intuitive User Experience

The device comes with a 5-inch color multi-touch LCD display, offering a clean and responsive interface similar to a smartphone. Users can easily access contacts, meetings, and call functions with simple taps, improving productivity and reducing training time. The intuitive design ensures quick adoption across teams.

Open SIP Flexibility for Multi-Platform Integration

Unlike Teams-only models, the CCX 505 supports Open SIP, making it compatible with a wide range of VoIP and UC platforms. This flexibility allows organizations to integrate with existing SIP PBX systems or cloud-based communication services without vendor lock-in, ensuring long-term adaptability.

Poly Signature Audio with Noise Reduction

Equipped with Poly HD Voice and Acoustic Clarity technologies, the CCX 505 delivers clear and natural audio quality. Poly Acoustic Fence and NoiseBlockAI help eliminate background noise, ensuring distraction-free conversations even in busy office environments.

Integrated WiFi, Bluetooth, and Flexible Connectivity

The phone includes built-in WiFi for easy deployment in environments where cabling is limited, along with Bluetooth support for wireless headsets. It also features USB and dual Gigabit Ethernet ports with PoE support, allowing simple and clean installation in enterprise networks.

Technical Specifications

General
Model: 82Z82AA (2200-49735-025)
Product Type: Desktop Business Media IP Phone
Platform: Open SIP (multi-UC compatibility)
Deployment: Enterprise office desks, executives, shared workspaces
Operating System: Android-based platform

Display & Interface
Display Size: 5-inch color touchscreen
Resolution: 720 × 1280 (HD)
Touchscreen: Capacitive multi-touch
User Interface: Smartphone-like UI for contacts, meetings, and apps

Audio Specifications
Audio Technology:
Poly HD Voice
Poly Acoustic Clarity (full duplex)
Poly Acoustic Fence (noise isolation)
NoiseBlockAI (background noise suppression)
Speakerphone: Full-duplex with echo cancellation
Audio Quality: Wideband HD voice

Calling & Features
VoIP Platform: Open SIP (supports SIP PBX, Teams via gateway, Zoom, etc.)
Lines Supported: Up to 24 SIP lines
Call Features: Hold, transfer, forward, call waiting, caller ID
Meeting Access: One-touch meeting join via touchscreen
Conferencing: Multi-party audio conferencing

Connectivity
Ethernet Ports: 2 × Gigabit RJ-45 (PoE supported)
USB Ports:
1 × USB-A 2.0
1 × USB-C 2.0
Headset Port: RJ-9
Wireless:
Wi-Fi 4 (802.11n) integrated
Bluetooth 4.2 for wireless headset pairing

Network & Protocols
VoIP Protocols: SIP, SDP, RTP, RTCP, SRTP
Provisioning: FTP, TFTP, HTTP, HTTPS
QoS: VLAN tagging and prioritization supported
Security:
TLS encryption
SRTP media encryption
802.1X authentication
Secure provisioning

Audio Codecs
Supported Codecs:
G.711, G.722, G.729, Opus, iLBC

Performance & Features
User Experience: Intuitive touchscreen navigation
Processing: Enhanced chipset for faster responsiveness
Design: Premium business phone with minimal physical buttons
Management: Centralized provisioning and remote management
Integrated Wi-Fi enables flexible deployment without LAN cabling

Physical Specifications
Dimensions: ~17.8 × 21.6 × 5.2 cm
Weight: ~1.28 kg
Form Factor: Desktop IP phone with handset
Mounting: Desk stand included, optional wall mount

Power
Power Input: PoE (IEEE 802.3af, ~13W)
Optional: External power adapter (not included)

Environmental
Operating Temperature: 0°C to 40°C
Storage Temperature: -40°C to 70°C
Humidity: 5% – 95% non-condensing

Package Contents
Phone console
Handset with cord
Desk stand
CAT5e Ethernet cable
Setup guide

Key Features
5-inch HD touchscreen with modern UI
Open SIP flexibility across multiple UC platforms
Integrated Wi-Fi and Bluetooth
Poly premium audio with AI noise suppression
Supports up to 24 SIP lines
Dual Gigabit Ethernet with PoE
Enterprise-grade security and provisioning

Typical Use Cases
Enterprise desk users and executives
SIP PBX deployments (3CX, Cisco, Avaya, etc.)
Hybrid UC environments (Teams + SIP gateway)
Hot-desking and flexible workspaces