Poly Blackwire 5210 Monaural w/3.5mm,USB-C&A Headset
PRODUCT DESCRIPTION
Poly Blackwire 5210 Monaural USB-C/A + 3.5mm Headset (8X230AA) - Local Warranty
Poly Blackwire 5210 Datasheet — Verified Specifications at a Glance
The Poly Blackwire 5210 is the single-ear model in HP’s Blackwire 5200 corded USB range. HP publishes the full specification for part number 8X230AA: a noise-cancelling microphone running 100 Hz to 10 kHz at 10 dB SLR, a 28 mm speaker rated 20 Hz to 20 kHz at 6 dB RLR, 32 ohm impedance, a signal-to-noise ratio above 24 dB, and SoundGuard Digital acoustic protection. It weighs 125.4 g on a 217 mm-class cable assembly.
Noise-Cancelling Microphone and SoundGuard Digital
HP specifies a noise-cancelling microphone on this part number, with 100 Hz to 10 kHz bandwidth and a 280° boom rotation so the mic can be positioned properly rather than left pointing at a shoulder. Acoustic protection is SoundGuard Digital, which HP documents as limiting sounds below 118 dBA, adding G616 anti-startle protection below 102 dB SPL, and measuring average daily noise exposure against an 80 or 85 dBA time-weighted average. For Singapore employers with a duty of care to staff who take calls all day, the hearing-protection side is a compliance question rather than a nice-to-have.
USB-C, Tethered USB-A Adapter and a 3.5 mm Port
HP’s compatibility statement for this part number reads “Compatible with PCs via USB Type-C® cable or USB Type-C®/A adapter and tablets via 3.5 mm audio port”. In practice the headset terminates in USB-C with a tethered USB-A adapter, so one SKU covers both a USB-C-only laptop and an older USB-A desktop, and the 3.5 mm port covers a tablet or mobile. That matters on a floor that is part-way through a hardware refresh — you buy one headset, not two.
Build, Comfort and Poly Lens Management
HP’s Singapore Blackwire 5200 Series page describes a lightweight cushioned metal headband. HP lists the ear cushion surface material on this part number as Artificial leather (surface material), and the headset at 125.4 g. Device management is through Poly Lens, HP’s cloud service for deploying, configuring and updating headsets across an estate — the difference between a managed fleet and a drawer of unknown hardware.
Buying the Poly Blackwire 5210 in Singapore
SourceIT supplies the Poly Blackwire 5210 to Singapore businesses with local warranty and a GST invoice, and quotes volume pricing for office and contact-centre rollouts. Most floors order a mix of mono and stereo — stereo for seated staff who need to concentrate, mono for supervisors and anyone who has to stay aware of the room. We are happy to price both on one order, along with spare ear cushions.
Poly Blackwire 5210 Datasheet — Technical Specifications
Every figure in the tables below is taken from HP’s published product specification for this exact part number. Where HP does not publish a value for this part number, the row is omitted rather than estimated from a sibling model.
General
| Model | Poly Blackwire 5210 |
| HP product name | Poly Blackwire 5210 Monaural USB-C Headset +3.5mm Plug +USB-C/A Adapter |
| Part Number | 8X230AA (HP SKU) |
| GTIN | 197498429427 |
| Product type | Corded USB headset |
| Wearing style | On-ear (monaural), over-the-head |
| Colour | Black |
| Warranty | Local Warranty (Singapore) |
Audio
| Microphone type | Noise cancelling |
| Microphone bandwidth | 100 Hz to 10 kHz |
| Microphone sensitivity | 10 dB SLR |
| Boom microphone rotation | 280° |
| Speaker size | 28 mm |
| Speaker bandwidth | 20 Hz to 20 kHz |
| Speaker sensitivity | 6 dB RLR |
| Impedance | 32 ohm |
| Signal-to-noise ratio | >24 dB |
| Acoustic protection | SoundGuard Digital |
Connectivity & Controls
| Connection | Compatible with PCs via USB Type-C® cable or USB Type-C®/A adapter and tablets via 3.5 mm audio port |
| 3.5 mm audio port | Yes |
| Cable length | 116 cm (inline module to headset); 94 cm (USB to inline module); 217 cm total |
| Inline controls | Call answer/end; Mute; Volume +/- |
| Supported operating systems | Windows 11, Windows 10, macOS, Android, iOS |
| Device management | Poly Lens |
Design & Power
| Weight | 125.4 g |
| Ear cushion material | Artificial leather (surface material) |
| Package weight | 300 g |
| Power | Bus-powered over USB — no battery and no separate power supply |
Compatibility & Software Support
Operating systems
HP lists Windows 11, Windows 10 and macOS, Android and iOS for this part number. The headset presents itself to the computer as a standard USB audio device, so it is recognised without a driver install — which is what makes it practical to issue across a floor of mixed Windows and Mac machines.
Platforms and certifications
HP’s Singapore Blackwire 5200 Series page carries Microsoft Teams and Zoom certification badges for the range. HP does not publish a certification row against this individual part number, so we quote the certification at series level rather than implying a SKU-level claim. Because the headset presents as a standard USB audio device it is selectable in Microsoft Teams, Zoom, Webex, Genesys, Avaya and other softphones regardless.
USB device mode and standards-based use
There is no proprietary dongle, base or licence involved. The headset is a wired USB audio device: plug it into the computer and select it as the microphone and speaker in whichever softphone the business runs. That also makes it usable on a shared or hot-desked position where the machine changes but the headset does not.
Poly Lens device management
HP lists Poly Lens support for this range. Poly Lens is HP’s cloud device-management service: it lets IT see which headsets are deployed, push firmware and settings, and check device health across sites rather than chasing individual desks. HP notes that Poly Lens requires downloadable software and a host PC running Windows 10 or higher. HP also notes that the full SoundGuard Digital feature set requires the Poly Lens desktop app to be installed.
Package Contents & Blackwire Ordering Information
In the box
- Quick start guide
- Warranty card
- Carrying case
- Headset
- USB Type-C® to USB Type-A adapter
HP publishes the box contents above for this exact part number. Note that box contents genuinely differ across the range — not every Blackwire model ships with a travel case or a printed guide — so we list what HP states for this SKU rather than a generic range list.
Poly Blackwire Corded USB Range — Ordering Information
Every model below is a corded USB headset that plugs straight into a computer with no adapter, base or licence. Models are paired mono/stereo, and the “with 3.5 mm” variants add a mobile and tablet connection.
Blackwire 3200 Series
Blackwire 3300 Series
Blackwire 5200 Series
| Poly Blackwire 5210 — mono, USB-C + tethered USB-A + 3.5 mm (this listing) | 8X230AA |
| Poly Blackwire 5220 — stereo, USB-C + tethered USB-A + 3.5 mm | 8X231AA |
Blackwire 8225 — Active Noise Cancelling
| Poly Blackwire 8225 UC — stereo, ANC, Zoom certified | 8X223AA |
| Poly Blackwire 8225 MS — stereo, ANC, Microsoft Teams certified | 8X225AA |
Accessories
| Poly Blackwire 3200 Leatherette Ear Cushions (2 pieces) | 85S24AA |
Datasheet & Downloads
- HP product specifications — Poly Blackwire 5210 Monaural USB-C Headset +3.5mm Plug +USB-C/A Adapter — the full HP specification table for this part number
- HP product page — Poly Blackwire 5210 Monaural USB-C Headset +3.5mm Plug +USB-C/A Adapter
- HP spec sheet (PDF) — Poly Blackwire 5210 Monaural USB-C Headset +3.5mm Plug +USB-C/A Adapter — HP-hosted
- HP Poly Blackwire 5200 Series — Singapore
Frequently Asked Questions — Poly Blackwire 5210
What is the difference between the Blackwire 5210 and the 5220?
Ear count and weight, nothing else. The 5210 is mono at 125.4 g, the 5220 is stereo at 165.2 g. Every other published figure — microphone, 28 mm speaker, impedance, cable lengths, controls, box contents and SoundGuard Digital protection — is identical. The alternative to this listing is the Blackwire 5220.
Should I choose the mono or the stereo version?
Stereo covers both ears and helps staff concentrate on a noisy open floor, which usually shows up as fewer repeats and less listening fatigue by the end of a shift. Mono leaves one ear free so the wearer stays aware of the room — generally preferred by supervisors, floor-walkers and anyone moving between calls and desk work. Many Singapore offices order both on the same purchase order.
How does the Poly Blackwire 5210 compare with the other Blackwire models?
Below this sits the Blackwire 3215 and 3225, which carry plain SoundGuard rather than SoundGuard Digital. Above it sits the Blackwire 8225, which adds hybrid active noise cancelling, Acoustic Fence and 32 mm speakers. For a purpose-built contact-centre headset rather than an office one, the EncorePro 515 range is the one to compare against.
Do I need an adapter, amplifier, dongle or licence?
No. It terminates in USB-C with a tethered USB-A adapter and is bus-powered — no amplifier, no power supply, no battery, no per-seat licence. Poly Lens management is optional and free to use; HP notes it requires downloadable software and a host PC running Windows 10 or higher.
Can I use it with a mobile phone or tablet?
Yes. HP’s compatibility statement for this part number covers tablets via the 3.5 mm audio port, alongside PCs over USB-C or the tethered USB-A adapter, and HP lists Android and iOS among the supported systems. Note that HP describes the 3.5 mm connection for mobile and tablet use — it is not published as a desk-phone connection, so if you need to plug into a desk phone, ask us about the Quick Disconnect EncorePro models instead.
What accessories should I order with it?
Replacement ear cushions are the usual consumable, particularly on shared or hot-desked positions where they are changed periodically for hygiene. We stock the Blackwire leatherette ear cushions (85S24AA) and are happy to include spares in a rollout quote.
Does the Poly Blackwire 5210 come with a Singapore warranty?
Yes. Every Poly Blackwire 5210 sold by SourceIT comes with local Singapore warranty and a GST invoice.
