HP Poly Mission 825 Stereo USB Wired Headset
PRODUCT DESCRIPTION
HP Poly Mission 825 Stereo USB Wired Headset (C01FCAA) - Local Warranty
HP Poly Mission 825 — Clear Calls from a Corded USB Headset
The HP Poly Mission 825 is the top model in HP’s Poly Mission USB wired range. HP describes it as delivering “clear audio and focused communication all day”, with a two-ear (stereo) design, four microphones with AI noise reduction, active noise cancelling (ANC) with an ANC on/off control, and a 32 mm speaker driver.
Comfort and Presence on the Floor
HP’s Singapore Mission series page lists a 360-degree busy light that illuminates red during calls on the Mission 600 and 800 series. The 800 series adds ANC to cut steady background noise for the wearer — the difference that matters most on an open-plan floor. A carrying case is included in the box.
AI Noise Reduction and SoundGuard Digital
HP states that AI noise reduction detects and filters ambient sounds so only the wearer’s voice comes through, and that super wideband audio (microphone bandwidth 50 Hz to 16 kHz) reproduces voice detail more naturally. SoundGuard Digital controls sudden audio spikes and continuous noise to keep listening levels safe and comfortable — a practical point for Singapore employers whose staff are on calls for most of the day.
Plug-and-Play USB-C and USB-A
The HP Poly Mission 825 connects over a USB-C cable with a USB Type-C to USB Type-A adapter in the box, so it works with newer USB-C laptops and older USB-A desktops alike. Inline controls cover mute, volume, call answer/end and a Microsoft Teams button, and HP lists device management through the HP Poly Studio App. SourceIT supplies the HP Poly Mission 825 to Singapore businesses with local warranty and a GST invoice, and can quote volume pricing for office rollouts.
HP Poly Mission 825 Datasheet — Technical Specifications
Every figure in the tables below is taken from HP’s published product specification for this exact part number. Where HP does not publish a value, the row is omitted rather than estimated.
General
| Model | HP Poly Mission 825 |
| HP product name | HP Poly Mission 825 Stereo USB Wired Headset |
| Part Number | C01FCAA (HP SKU) |
| SKU | C01FCAA |
| Product type | Corded USB headset |
| Wearing style | On-ear (stereo) |
| Colour | Black |
| Warranty | Local Warranty (Singapore) |
Audio
| Microphone type | Four-microphone AI noise reduction |
| Number of microphones | 4 |
| Microphone bandwidth | 50 Hz to 16 kHz |
| Microphone sensitivity | -35 ±3 (boom mic); -38 ±1 (capsule mic) |
| Boom microphone | 130 mm, rotates 285° |
| Signal-to-noise ratio | >58 dB for boom mic; >65 dB for capsule mic |
| Speaker size | 32 mm |
| Speaker bandwidth | 20 Hz to 20 kHz (multimedia mode) |
| Speaker sensitivity | 114.5 dB (1 W/1 m) +/- 2 dB |
| Acoustic protection | SoundGuard Digital |
Connectivity & Controls
| Connection | USB Type-C® cable; USB Type-C® to USB Type-A adapter included |
| Cable length | 2 m |
| Inline controls | Mute/unmute; Volume +/-; Microsoft Teams; Call answer/ignore/end; ANC on/off |
| Voice alerts | Volume maximum; Volume minimum; Mute on; Mute off; Muted; Incoming call; Call answer/ignore; Noise canceling off |
| Compatible operating systems | Windows 11; macOS; ChromeOS; Android; iOS |
| Device management | HP Poly Studio App |
Design & Packaging
| Ear cushions | PU leather (surface material); Memory foam (padding material) |
| Weight | 164 g |
| Dimensions (W x D x H) | 175 × 180 × 40 mm |
| Package dimensions (W x D x H) | 210 × 185 × 55 mm |
| Package weight | 337 g |
| Sustainability | Paper-based packaging; At least 25% post-consumer recycled plastic |
Compatibility & Software Support
Operating systems
HP lists Windows 11, macOS, ChromeOS, Android and iOS as compatible operating systems for this part number. Connection is USB Type-C, with the included USB Type-C to USB Type-A adapter for USB-A ports.
Collaboration platforms
HP’s Singapore Mission series page states that the Mission 800 USB Series is pending Microsoft, Zoom and Google Meet certifications, so we do not present it as certified today. It works as a standard USB audio device with those platforms. The inline controller carries a Microsoft Teams button, and HP notes that the Teams icon illuminates when on a Teams call.
Device management
HP lists easy device management via the HP Poly Studio App for the Mission range. HP’s series page also references HP Poly Lens Admin Cloud for IT teams managing devices across an estate.
No base, dongle or licence
The HP Poly Mission 825 is a corded USB headset: plug it into the computer and select it as the microphone and speaker in the softphone or meeting app. That makes it practical for hot-desk positions where the computer changes but the headset stays with the user.
Package Contents & Mission Ordering Information
In the box
- Headset
- USB Type-C® to USB Type-A adapter
- Carrying case
- Quick start guide
- Warranty card
- Product notice
HP publishes the box contents above for this exact part number. A carrying case is included with the Mission 600 and 800 models.
HP Poly Mission USB Wired Range — Ordering Information
Models ending in 15 are mono (one ear); models ending in 25 are stereo (two ears). Mission 400 is available with Classic foam or Leatherette cushions; Mission 600 and 800 use PU leather cushions over memory foam, and Mission 800 adds active noise cancelling.
| Poly Mission 415 Mono USB Wired Headset Classic | C01A9AA |
| Poly Mission 415 Mono USB Wired Headset Leatherette | C01B2AA |
| Poly Mission 425 Stereo USB Wired Headset Classic | C01B3AA |
| Poly Mission 425 Stereo USB Wired Headset Leatherette | C01B6AA |
| Poly Mission 615 Mono USB Wired Headset | C01C3AA |
| Poly Mission 625 Stereo USB Wired Headset Leatherette | C01C6AA |
| Poly Mission 815 Mono USB Wired Headset | C01F8AA |
| Poly Mission 825 Stereo USB Wired Headset (this listing) | C01FCAA |
Datasheet & Downloads
- HP product specifications — HP Poly Mission 825 Stereo USB Wired Headset — the full HP specification table for this part number
- HP product page — HP Poly Mission 825 Stereo USB Wired Headset
- HP Poly Mission USB Series — Singapore
Frequently Asked Questions — HP Poly Mission 825 Stereo USB Wired Headset
Should I choose mono or stereo?
Stereo (models ending in 25) covers both ears and helps staff concentrate on a noisy open floor. Mono (models ending in 15) leaves one ear free so the wearer stays aware of the room — often preferred by supervisors and anyone moving between calls and desk work. Many offices order both.
Does the Mission 800 series have active noise cancelling?
Yes. HP lists an ANC on/off button on the HP Poly Mission 825 and a “Noise canceling off” voice alert. ANC reduces steady background noise for the wearer, while the four-microphone AI noise reduction filters noise from what the other party hears.
How does it connect?
Over a 2 m USB Type-C cable. HP includes a USB Type-C to USB Type-A adapter in the box, so the HP Poly Mission 825 works with USB-C and USB-A computers. HP does not list a 3.5 mm or Bluetooth connection on this part number.
Is it certified for Microsoft Teams and Zoom?
HP’s Singapore Mission series page states that the Mission 800 USB Series is pending Microsoft, Zoom and Google Meet certifications, so we do not present it as certified today. It works as a standard USB audio device with those platforms. The inline controller includes a Microsoft Teams button on every Mission model.
Which operating systems are supported?
HP lists Windows 11, macOS, ChromeOS, Android and iOS for this part number.
Is local Singapore warranty included?
Yes. Every HP Poly Mission 825 sold by SourceIT comes with local Singapore warranty and a GST invoice.
Product Video
Official HP Poly product video (hp.com).






