Tech Trends
57 articles
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Are Touchscreen Kiosks Actually Making Customer Service Worse?
Are touchscreen kiosks hurting customer service? Queues, accessibility, older users, hygiene and upkeep weighed, plus a kiosk design checklist for Singapore.
Wei Fei
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AI Agents Are Getting Smarter. Are Your Employees Getting Lazier?
Does AI make employees lazy? What research on GenAI, critical thinking and productivity shows, plus a workplace AI policy for review and training. Singapore.
Wei Fei
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One Employee, Ten AI Agents: Is This the Future of Small Businesses?
Can one employee run ten AI agents? Realistic AI agent jobs for small businesses, the oversight cost, limits, and local vs cloud options explained. Singapore.
Wei Fei
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Wei Fei
