Microsoft 365 F1 Annual Subscription (12 Months)
PRODUCT DESCRIPTION
Microsoft 365 F1 (CFQ7TTC0MBMD:0002) - Local Support
This Is a 12 Month Subscription, Licensed Per User
The entry frontline plan: Teams and core identity, with read-only Office on the web and mobile — and no mailbox. Microsoft licenses it per user, on an annual commitment, and this listing is the 12 month term. It is not a one-time purchase and there is no perpetual version of it: when the term ends, so does the entitlement, on the schedule set out below.
No desktop applications, and the web and mobile apps are read-only. Microsoft's F1 page offers “read-only versions of Word, Excel, PowerPoint, and OneNote on the web and mobile”. The service description is blunter: “Microsoft 365 F1 users can read files using Office for the web, but don't have create/edit/save rights.”
Confirm your user count with us before you order. Microsoft's plan-options service description lists these plans under “unlimited users” and publishes no minimum seat count — so do not let anyone tell you there is one.
Microsoft Teams Is Included in This SKU
This is the Teams-bearing version of the plan. We also list a (no Teams) variant at a lower price, for organisations that run a different collaboration platform or license Teams separately.
Worth knowing why two variants exist. Microsoft unbundled Teams from the enterprise suites with effect from 1 April 2024, outside the EEA and Switzerland — Singapore is in that worldwide set — and for a period the Teams-inclusive suites were withdrawn from sale. Microsoft reversed that on 1 November 2025, stating that suites including Teams “are once again available to all customers, new and existing”, and cut the prices of the no-Teams suites at the same time.
So if a supplier tells you that you must buy a (no Teams) suite plus a separate Teams Enterprise licence, that advice is out of date.
Frontline Plans: Read the Limits Before You Buy
Microsoft designs the F plans for “frontline workers… employees whose primary function is to work directly with customers or the public, selling products and providing services and support”, and for staff “directly involved in the manufacturing and distribution of products or services”. That is Microsoft's own description on its pricing page.
A caution on how we phrase that: Microsoft publishes it as a description of who the plans are designed for. No official Microsoft page states an enforceable eligibility restriction, so this page says designed for frontline workers rather than restricted to them. If eligibility matters to your procurement, ask us and we will check the Product Terms with the distributor in writing.
The hard limits that do matter are these: no desktop Office applications on either F plan; no Exchange mailbox rights at all on F1; and Office on the web and mobile is read-only on F1. OneDrive is 2 GB per user on both, against 1 TB or more on the E plans. If any of that bites, the answer is an E plan, and we list E3, E5 and E7.
Buying Through SourceIT in Singapore
Microsoft's published list price for this plan is US$3.00 per user per month on an annual commitment paid yearly, captured on 8 September 2026. Microsoft publishes no Singapore-dollar list price for these plans — its Singapore pages show US dollars annotated “Price does not include GST.” Any Singapore-dollar figure on this listing is SourceIT pricing, and we quote it with a GST invoice.
There is a reason to buy through a partner beyond the paperwork. Microsoft's own support documentation states: “You must have at least one subscription bought through Microsoft to access Microsoft support. If you bought all your subscriptions through a partner, contact your partner for support.” Buy from us and we are your first line of support — that is Microsoft's design, and it is what our local team is for.
This is a subscription licence, not hardware, so it carries no hardware warranty. Supplied by SourceIT in Singapore with a GST invoice and local support. For a written quotation, current stock position or delivery lead time, contact our team.
Microsoft 365 F1 Datasheet — What the Subscription Includes
Licence
| Product name | Microsoft 365 F1 |
| Part number (SourceIT) | CFQ7TTC0MBMD:0002 |
| Licence type | Subscription — annual commitment, 12 month term. Not a one-time purchase; there is no perpetual version |
| Licensing metric | Per user |
| Microsoft Teams | Included |
| Seat minimum or maximum | None published. Microsoft's plan-options service description lists these plans under “unlimited users” |
| Lifecycle | Modern Lifecycle Policy. Support start 22 September 2015; retirement published as “In Support”. No end-of-support date is published |
| Local support (Singapore) | Supplied by SourceIT with local support and a GST invoice |
| Microsoft published list price | US$3.00 per user per month, annual commitment paid yearly — captured 8 September 2026 |
| Microsoft price conflict | Microsoft's Singapore frontline pricing page displays US$2.25 for this plan while the microsoft.com/en-us pages display US$3.00. Both are official Microsoft pages and they disagree. We print both and confirm the current figure with our distributor at quotation |
| Currency Microsoft publishes | US dollars. Microsoft publishes no Singapore-dollar list price for these plans; its Singapore pages show USD annotated “Price does not include GST.” Any SGD figure on this listing is SourceIT pricing, not a Microsoft list price |
Service Components, as Microsoft Publishes Them
| Office applications | No desktop applications, and the web and mobile apps are read-only. Microsoft's F1 page offers “read-only versions of Word, Excel, PowerPoint, and OneNote on the web and mobile”. The service description is blunter: “Microsoft 365 F1 users can read files using Office for the web, but don't have create/edit/save rights.” |
| Devices per user | Not applicable — there is no desktop install right. Mobile apps are subject to the frontline screen-size rule below |
| Exchange Online mailbox | None. Microsoft: “Microsoft 365 F1 doesn't include rights to an Exchange mailbox… Although the Exchange Online K1 service plan will provision a mailbox for the user, Microsoft 365 F1 users aren't entitled to use the mailbox.” The Kiosk service plan is present to enable the Teams calendar only |
| OneDrive storage | 2 GB per user |
| SharePoint | SharePoint Kiosk |
| Microsoft Teams | Included |
| Windows licensing | None. Microsoft's enterprise licensing page states that of the two frontline plans, “Microsoft 365 F3 also includes Windows Enterprise” — F1 does not |
| Identity | Microsoft Entra ID Plan 1 |
| Threat protection | Microsoft publishes no Defender for Office 365 or Defender for Endpoint plan for F1 on the frontline pricing page. We do not claim one |
| Microsoft Purview | Microsoft Purview Plan 1 — eDiscovery (Standard), Audit (Standard) and manual sensitivity labelling. Insider Risk Management and Communication Compliance are not included |
| Power BI Pro | Not listed for F1 |
| Voice | Not listed for F1 |
| Microsoft Intune | Plan 1, per Microsoft's Intune pricing page |
| Viva Engage | Included |
What Microsoft Does Not Publish for This Plan
We leave these blank rather than fill them: a Singapore-dollar list price; any seat minimum or maximum; an end-of-support date; and a Defender for Office 365 or Defender for Endpoint plan level, which Microsoft does not publish for the frontline plans. Microsoft also publishes no licensing mapping for frontline shared device mode on its shared-devices page, so we claim none. We would rather leave a field blank than print a figure we cannot substantiate.
Subscription Term, Expiry, Lifecycle and Support
This is a subscription, and it ends. The 12 month term is the entitlement. Microsoft publishes what happens when a business or enterprise subscription is not renewed, and it is worth reading before you plan a renewal date.
| Active | Data accessible to all. Users have normal access to Microsoft 365, files and apps |
| Expired — about 30 days | Data still accessible to all. Users keep normal access. Global or billing administrators can reactivate from the admin centre |
| Disabled — about 90 days | Data accessible to administrators only. Users lose access; apps move to read-only reduced functionality mode and show Unlicensed Product notifications. Administrators can reach the admin centre but cannot assign licences. Still reactivatable |
| Deleted | Data is deleted and the Microsoft Entra ID directory is removed if no other service is using it. Cannot be reactivated |
| Data retention | Microsoft: “Any customer data left behind during the Disabled status might be deleted after 90 days and will be deleted no later than 180 days after cancellation.” |
Explicit cancellation skips the staged path and goes to data removal directly. We track your renewal dates for you precisely so that this sequence never starts.
Lifecycle
Microsoft 365 sits under the Modern Lifecycle Policy, with a support start date of 22 September 2015 and a retirement status Microsoft publishes as “In Support”. Microsoft publishes no end-of-support date for it. We say that rather than calling it evergreen, because a Modern Lifecycle product can be retired on notice — the point is that no date exists.
Support
Microsoft includes online support through the admin centre and phone support in most countries and regions — billing support during business hours, Monday to Friday, and technical support around the clock. But read Microsoft's own condition carefully: “You must have at least one subscription bought through Microsoft to access Microsoft support. If you bought all your subscriptions through a partner, contact your partner for support.” If you buy this subscription from us, we are your first line of support, and that is by Microsoft's design rather than ours.
Support and Warranty Position
A subscription licence carries no hardware warranty. SourceIT supplies this subscription with local Singapore support and a GST invoice. No warranty term is quoted or implied.
Microsoft 365 F1 versus F3, and the Teams Variants
These two plans are far apart, and the gap is not where most people expect. Both exclude desktop Office and both give 2 GB of OneDrive. The differences that decide the purchase are email and editing.
| Office on web and mobile | F1: read-only. Microsoft: “Microsoft 365 F1 users can read files using Office for the web, but don't have create/edit/save rights.” — F3: read and write |
| Office desktop applications | Neither. Microsoft: “Desktop client apps aren't included in F3 and F1 plans.” |
| Exchange mailbox | F1: no mailbox rights. Microsoft: “Although the Exchange Online K1 service plan will provision a mailbox for the user, Microsoft 365 F1 users aren't entitled to use the mailbox.” The Kiosk plan is present to enable the Teams calendar only — F3: 2 GB mailbox via Exchange Online Kiosk |
| Archive mailbox | Not available on either plan. Exchange Online Archiving is a separate add-on |
| OneDrive | 2 GB per user on both |
| Windows Enterprise | F1: none. — F3: Windows 11 Enterprise E3 |
| Microsoft Entra ID | Plan 1 on both |
| Microsoft Intune | Plan 1 on both |
| Mobile screen-size rule | Applies to both. Microsoft: “F plans are limited to devices with integrated screens smaller than 10.9 inches on Microsoft 365 for mobile apps” |
| Microsoft Teams | Included on both, in the Teams-bearing SKUs |
The F1 Mailbox Trap
F1 does not give your staff email. Microsoft's own F1 marketing copy uses the phrase “business-class email” while the footnote on the same page describes the Exchange entitlement as a “Kiosk service plan to enable Teams calendar only. It does not include mailbox rights.” We follow the footnote, because it is the one that reflects the entitlement. If your frontline staff need a mailbox, you need F3.
Shared Devices
Microsoft publishes Entra ID shared device mode for exactly this workforce: “Employees can sign in once and get access to their data across all supported apps without having access to other employees' data. When they finish their shift or task, they sign out once and get signed out of the device and all supported apps.” Microsoft names single sign-on, single sign-out and Conditional Access enforcement as the benefits. Microsoft does not publish which licence is required for shared device mode on that page, so we do not state one — ask us and we will confirm it in writing.
Microsoft Teams and the Two Variants
The current position, and it has changed. Microsoft unbundled Teams from the Microsoft 365 and Office 365 enterprise suites with effect from 1 April 2024, outside the European Economic Area and Switzerland — and Singapore falls in that worldwide set. For a period, customers who wanted Teams had to buy a (no Teams) suite plus a separate Microsoft Teams Enterprise licence.
That requirement was lifted on 1 November 2025. Microsoft's licensing announcement states: “Microsoft 365 and Office 365 Enterprise suites that include Teams are once again available to all customers, new and existing.” At the same time Microsoft reduced prices on the suites without Teams and raised the price of the standalone Teams Enterprise licence. Both routes are open to Singapore customers — nobody is forced down either one.
What differs between the two variants. Only Teams is removed; every other entitlement is identical. One caveat worth stating plainly, because Microsoft's own comparison tables show it: on the E5 and E7 plans, Audio Conferencing and Teams Phone are Teams-dependent and Microsoft marks them “Included in Teams versions”. So the suites are equivalent on paper but not functionally identical in that respect.
Official Microsoft Sources & Downloads
- Microsoft 365 F1 plan page — microsoft.com
- Microsoft 365 frontline plans and pricing — microsoft.com
- Microsoft 365 frontline plans and pricing, Singapore — microsoft.com/en-sg
- Office 365 plan options service description — Microsoft Learn
- Switching from an enterprise plan to a frontline plan — Microsoft Learn, the full comparison table
- Microsoft 365 frontline licensing options — Microsoft Learn
- Shared device mode for frontline workers — Microsoft Learn
- Exchange Online limits, including mailbox and archive sizes — Microsoft Learn
- Microsoft Purview service description — Microsoft Learn
- Microsoft 365 and Office 365 suites with Teams, 1 November 2025 — microsoft.com/licensing
- The original worldwide Teams unbundling, 1 April 2024 — microsoft.com/licensing
- What happens when a Microsoft 365 subscription expires — Microsoft Learn
- Microsoft 365 lifecycle — Microsoft Learn
- Get help and support for Microsoft 365 — Microsoft Learn, including the partner support rule
- Microsoft Intune pricing and plan inclusion — microsoft.com
- Microsoft 365 packaging and pricing updates effective 1 July 2026 — microsoft.com/licensing
Supplied by SourceIT in Singapore with a GST invoice and local support. For a written quotation, current stock position or delivery lead time, contact our team.
Frequently Asked Questions — Microsoft 365 F1
Is this a one-time purchase?
No. This is a subscription with a 12 month term, licensed per user on an annual commitment. There is no perpetual version of a Microsoft 365 plan.
What happens if we do not renew?
Microsoft publishes a staged path: the subscription is Expired for about 30 days with normal user access, then Disabled for about 90 days during which only administrators can reach the data and apps show “Unlicensed Product”, then Deleted, which cannot be reversed. Microsoft states that data “will be deleted no later than 180 days after cancellation”. We track your renewal date so it never gets there.
Does it include the desktop Office applications?
No. Neither frontline plan includes desktop Office. Microsoft: “Desktop client apps aren't included in F3 and F1 plans.” On F1 the web and mobile apps are read-only as well.
How much mailbox storage does each user get?
None on F1. Microsoft states that “Microsoft 365 F1 users aren't entitled to use the mailbox” — the Exchange Kiosk service plan is present only to enable the Teams calendar. If your staff need email, F3 gives a 2 GB mailbox and the E plans give 100 GB.
Can F1 users edit documents?
No. Microsoft's service description states that F1 users “can read files using Office for the web, but don't have create/edit/save rights”. Editing on the web and mobile starts at F3.
Is there a device restriction?
Yes, on the mobile apps. Microsoft states that “F plans are limited to devices with integrated screens smaller than 10.9 inches on Microsoft 365 for mobile apps”. This rule applies to the F plans only, not to E3, E5 or E7.
Are we allowed to buy F plans for office staff?
Microsoft describes the F plans as designed for frontline workers and publishes a definition of who those are. No official Microsoft page states an enforceable eligibility restriction, so this page does not claim one — and does not claim the plan is unrestricted either. If it matters to your procurement, ask us and we will check the Product Terms with the distributor in writing.
Does this SKU include Microsoft Teams?
Yes. We also list a (no Teams) variant at a lower price for organisations that license Teams separately.
Do we have to buy the no-Teams version and add Teams separately?
Not any more. That was the position from 1 April 2024, but Microsoft reversed it on 1 November 2025: suites including Teams “are once again available to all customers, new and existing”. Both routes are open.
Is there a minimum number of seats?
Microsoft publishes none. Its plan-options service description lists these plans under “unlimited users”. Anyone quoting you a minimum is quoting their own commercial terms, not Microsoft's.
Is Microsoft Publisher included?
No. Publisher has been retired: subscriber access ends 1 October 2026 and support for the perpetual version ends 13 October 2026. Older descriptions of this plan listed it; that is out of date.
When does support for Microsoft 365 end?
There is no published end date. Microsoft 365 is under the Modern Lifecycle Policy with a retirement status of “In Support”.
Who supports us if something breaks?
We do, first. Microsoft's own documentation states: “If you bought all your subscriptions through a partner, contact your partner for support.” That is what our Singapore team is for.
Is there a warranty?
Not a hardware warranty — this is a subscription licence and no such warranty exists. SourceIT provides local Singapore support and a GST invoice.
