Microsoft 365 Apps for Enterprise Annual Subscription (12 Months)
PRODUCT DESCRIPTION
Microsoft 365 Apps for enterprise (CFQ7TTC0LGZT:0001) - Local Support
What Microsoft 365 Apps for enterprise is — and the one thing it is not
Microsoft 365 Apps for enterprise is a subscription that licenses the installable Office desktop applications and OneDrive cloud storage, per user, on a 12-month term here. The thing it is NOT — and this is the single most expensive misunderstanding in the Microsoft 365 range — is a business email plan. It does not include an Exchange Online hosted mailbox. Microsoft's licensing page states plainly that Exchange Online is presented as a separate product and is not included with Microsoft 365 Apps subscriptions. You can install the Outlook application; you get no mailbox to put in it. If you need business email, Microsoft 365 Business Standard is the plan that has both.
What each user actually gets
Microsoft publishes the desktop versions of Word, Excel, PowerPoint and Outlook for this plan, plus 1 TB of cloud storage per user, installable on up to five PCs or Macs, five tablets and five mobile devices. Microsoft has retired Publisher. Microsoft publishes that subscribers will not be able to access Publisher after 1 October 2026 and that support for the perpetual version ends 13 October 2026. Publisher is not an included application in this plan, whatever older third-party tables may still show.
How it differs from the other Apps plan
Against Microsoft 365 Apps for business, Microsoft publishes three differences: no seat cap where the business plan is capped at 300 users; shared computer activation, which the business plan does not have; and enterprise-grade security and compliance features, enhanced communication tools and fine-grained deployment and management controls.
Support, lifecycle and what happens at renewal
Microsoft includes online and telephone support for administrators with the subscription at no extra charge, with technical phone support in English 24 hours a day, 7 days a week and billing support 9 AM to 5 PM Monday to Friday. Microsoft's own condition is that this applies to subscriptions bought directly from Microsoft; where a subscription is bought through a partner, Microsoft directs support through that partner. Buy this licence from SourceIT and we are that partner, so raise tickets with us and we escalate to Microsoft on your behalf. Microsoft 365 is governed by the Modern Lifecycle Policy. Its lifecycle entry has a start date of 22 September 2015 and its retirement date is published as "In Support" — that is, Microsoft publishes no end-of-support date for the service. That is not the same as a promise of permanent support; under the Modern Lifecycle Policy Microsoft may retire a service with notice. We print what Microsoft publishes rather than calling the service evergreen.
Microsoft 365 Apps for enterprise — What the Licence Includes
Plan and entitlements
| Microsoft's official plan name | Microsoft 365 Apps for enterprise |
| SKU on this listing | CFQ7TTC0LGZT:0001 |
| Desktop applications | Desktop versions of Word, Excel, PowerPoint and Outlook, as published on Microsoft's plan page for this SKU. |
| Hosted mailbox / business email | NOT included. Microsoft publishes Exchange Online as a separate product, not included with Microsoft 365 Apps subscriptions. |
| Microsoft Teams | The Teams service is not included. Microsoft's service description states that this plan does not include the Teams service, but that Teams can still be installed. |
| Cloud storage per user | 1 TB per user |
| Device installs per user | Up to five PCs or Macs, five tablets and five mobile devices |
| Organisation size | No seat cap. Microsoft publishes that the plan supports organisations of any size and is available for an unlimited number of users. |
| Shared computer activation | Included. Microsoft publishes shared computer activation for any plan that includes Microsoft 365 Apps for enterprise, which makes this the plan for Remote Desktop, session hosts and shared workstations. |
| Publisher | Not included on this page. Microsoft has retired Publisher. Microsoft publishes that subscribers will not be able to access Publisher after 1 October 2026 and that support for the perpetual version ends 13 October 2026. Publisher is not an included application in this plan, whatever older third-party tables may still show. |
| Access | Not listed on this page. Microsoft's current plan page for this SKU lists only Word, Excel, PowerPoint and Outlook, while an older service description table lists more. Where Microsoft's sources disagree we publish the narrower, current list rather than the wider one. Ask us to confirm before ordering if Access matters to you. |
Term, renewal and expiry
| Licence type | Subscription. This is NOT a perpetual licence — it stops working when the term ends and is not a one-time purchase. |
| Term on this listing | 12 months |
| Licensing basis | Per user |
| At expiry | Expired for about 30 days with normal access, then Disabled for about 90 days read-only and admin-only, then Deleted. |
| Warranty | None. A software subscription carries no hardware warranty. Support is Microsoft's service support plus SourceIT local support. |
Lifecycle
| Lifecycle policy | Modern Lifecycle Policy |
| Lifecycle start date published by Microsoft | 22 September 2015 |
| Retirement date published by Microsoft | "In Support" — no end-of-support date is published |
| Publisher | Retired. Microsoft publishes that subscribers lose access to Publisher after 1 October 2026 and that support for the perpetual version ends 13 October 2026. |
Prerequisites, Fit and What This Plan Is Not
Before you order
| You need email from somewhere else | This plan supplies no mailbox. Users must already have email — from Microsoft 365 Business Standard or another plan on the same tenant, from Exchange Online bought separately, or from a non-Microsoft provider. Buying this expecting business email is the mistake to avoid. |
| Right choice when | You want licensed, current, installable Office applications on managed machines and you already have email and collaboration sorted. It is also the plan for organisations that keep email on another platform entirely. |
| Wrong choice when | You want a complete small-business package — email, Teams, SharePoint and the desktop applications in one licence. That is Microsoft 365 Business Standard. |
| Shared and session-based machines | Included. Microsoft publishes shared computer activation for any plan that includes Microsoft 365 Apps for enterprise, which makes this the plan for Remote Desktop, session hosts and shared workstations. |
| Perpetual alternative | If you want a one-time purchase rather than a subscription, Office LTSC 2024 and Office Home and Business 2024 are separate perpetual listings. They include no cloud storage and are tied to one device. |
| Mixing plans in one tenant | Users in one tenant can hold different plans. Some users on this plan and others on Business Standard is a normal and supported arrangement. |
Ordering, Term and Renewal
This listing is a 12-month subscription licensed per user. Quantity on the order is the number of user licences, not the number of devices — each licensed user may install on up to five PCs or Macs, five tablets and five mobile devices.
| SKU on this listing | CFQ7TTC0LGZT:0001 |
| Term | 12 months |
| Licensing basis | Per user |
| Renewal | We will contact you before the term ends. Nothing lapses without you hearing from us first. |
| Adding seats mid-term | Seats can be added during the term and co-terminated with the existing subscription. |
| Cancellation | Microsoft publishes a seven-day cancellation window from the start of a paid subscription for a prorated refund, and states that when a subscription is cancelled all associated data will be deleted. |
Related listings we carry
| Microsoft 365 Apps for business | Desktop applications and OneDrive. Up to 300 users. No shared computer activation. |
| Microsoft 365 Apps for enterprise | Desktop applications and OneDrive. No seat cap. Shared computer activation included. |
| Microsoft 365 Business Standard | The plan to buy if you need business email as well as the desktop applications. |
| Office LTSC 2024 / Office Home and Business 2024 | Perpetual, one-time purchase, device-tied, no cloud services. |
Official Microsoft Documentation
Every figure on this page comes from one of the Microsoft pages below.
- Microsoft — Microsoft 365 Apps for enterprise plan page
- Microsoft Licensing — Microsoft 365 Apps product licensing
- Microsoft Learn — Office applications service description
- Microsoft Learn — overview of shared computer activation
- Microsoft — compare all Microsoft 365 business plans
- Microsoft Learn — what happens if my subscription expires
- Microsoft Learn — Microsoft 365 lifecycle (Modern Lifecycle Policy)
- Microsoft Learn — get help and support for Microsoft 365 admins
- Microsoft Support — Publisher will no longer be supported after October 2026
- Microsoft 365 admin center
Frequently Asked Questions — Microsoft 365 Apps for enterprise
Does this include business email?
No. This is the most important question on this page and the answer is no. Microsoft publishes Exchange Online as a separate product that is not included with Microsoft 365 Apps subscriptions. You get the Outlook application; you do not get a hosted mailbox. For business email, buy Microsoft 365 Business Standard, or add Exchange Online separately.
Is Microsoft Teams included?
The Teams service is not included. Microsoft's service description states that this plan does not include the Teams service, but that Teams can still be installed.
Can I install on more than one machine?
Yes. Microsoft publishes up to five PCs or Macs, five tablets and five mobile devices per licensed user.
Can I use this on a Remote Desktop or shared session host?
Included. Microsoft publishes shared computer activation for any plan that includes Microsoft 365 Apps for enterprise, which makes this the plan for Remote Desktop, session hosts and shared workstations.
Is this a one-time purchase?
No. Microsoft 365 Apps for enterprise is a subscription with a 12-month term on this listing. When the term ends the licence stops working. If you want a one-time purchase that keeps working, that is a perpetual licence such as Office LTSC or Office Home and Business, which we sell separately — they are different products with different rights, and they do not include the cloud services on this page.
Does it come with a warranty?
This is a software subscription licence, not hardware. It carries no hardware warranty, no return-to-base service and no replacement entitlement, because there is no hardware to replace. What it carries instead is Microsoft's service support for administrators and our own local support in Singapore.
What happens if we do not renew?
Microsoft publishes a four-stage path for a business subscription that is not renewed: Active, then Expired for about 30 days during which users keep normal access to Microsoft 365, their files and their apps, then Disabled for about 90 days during which the apps show "Unlicensed Product" notifications and go read-only and only administrators can reach the data, and finally Deleted, at which point the data is deleted and the subscription cannot be reactivated. Deleting a subscription outright skips the Expired and Disabled stages and removes SharePoint and OneDrive content immediately.
Who do we call for support?
Microsoft includes online and telephone support for administrators with the subscription at no extra charge, with technical phone support in English 24 hours a day, 7 days a week and billing support 9 AM to 5 PM Monday to Friday. Microsoft's own condition is that this applies to subscriptions bought directly from Microsoft; where a subscription is bought through a partner, Microsoft directs support through that partner. Buy this licence from SourceIT and we are that partner, so raise tickets with us and we escalate to Microsoft on your behalf.
Where do the facts on this page come from?
Every figure on this page is taken from Microsoft's own published plan comparison, service descriptions and lifecycle pages, which are linked in the documentation section above. Where Microsoft's own sources disagree, this page prints both readings instead of silently picking one.
