Question 1

Contact Us

Accepted Answer

EMAIL        :    Sales@sourceit.com.sg  ADDRESS :    9 Jalan Lembah Kallang, #02-01, Singapore 339565  PHONE      :    (65) 6978 3502 / 6978 3505  Elevate your meeting room and personal UC experiences with Video Conferencing Solutions from some of our renowned IT partners such as Microsoft & Zoom. Here in SourceIT, we provide a wide range of Video Conferencing Solutions for all types of Meeting Rooms. Feel free to reach out to us if you need more information regards to our products & services.

Question 2

Shipping & Delivery

Accepted Answer

Please note that all orders are processed Mondays to Fridays 9am to 4pm. Orders placed outside of these times (including those on weekends and public holidays) will be processed the following working day.  Self-Collection (By Appointment Only) - Free  Standard Delivery (Next Business Day) - S$ 20/-  Expedited Delivery (Same Business Day) - S$ 50/- If you require further assistance, please call us at (65) 6978 3502 / 6978 3505, live chat with us or email to sales@sourceit.com.sg  *No delivery to Restricted Zones and Offshore Islands May

Question 3

Payment Methods

Accepted Answer

All Orders Are Processed On Mondays to Fridays, 9am to 6pm (SGT). We Offer The Following Payment Methods. AMEX/VISA/Master/PayPal/GrabPay/PayNow and more.

Question 4

Refunds, Exchanges & Cancellation

Accepted Answer

SourceIT 30-Days Return Policy We want you to be happy with your product! If you have purchased an incorrect or unwanted item, you may return it within 30 days of receipt in its new condition and original packaging. However, please note that we don’t do refunds for courier options that have been paid.  Unopened/Unused Items If you have purchased an incorrect or unwanted item, you may return it within 30 days of receipt according to the following:  Product must be unused, with no markings. Product returns must include original packaging, accessories, boxes, instructions, etc. Products must be shipped back to SourceIT by customer. A 15% processing fee will be deducted from your refund amount. We do not refund any shipping costs. Please contact us with any pre-sale questions. Opened/Other Items We are unable to accept the return of the following items:  Open box & Used item and software. Special order items. Defective Item If you received a product that is non-functioning or defective out of the packaging, please contact us to arrange for a return material authorization (RMA). We will do our best to replace the product as quickly as possible.  Cancellation If you’d like to cancel orders before it is fulfilled, there’ll be a 5% processing fee deducted from the refund amout.