Dell Pro WL3024 Wireless Headset
PRODUCT DESCRIPTION
Dell Pro Wireless Headset - WL3024 (520-BBCV) - Local Dell Warranty
AI Noise Cancellation on the Microphone
The Dell Pro Wireless Headset WL3024 uses two AI beamforming microphones with AI up-link noise cancellation, so colleagues hear your voice rather than the open office. The boom rotates 260° and lifting it mutes the mic.
All-Day Battery, Fast Top-Up
Dell rates it at up to 41 hours of listening, and 15 minutes of fast charging over USB-C gives about 8 hours of listening. A double-sided LED busy light tells people when you are on a call.
Certified for Teams and Zoom
Microsoft Teams (Open Office) and Zoom certified, with a dedicated Teams button, Bluetooth 5.3 multipoint (two devices at once, eight remembered) and a USB-C wireless receiver with USB-A adapter for PCs.
Buying for an office roll-out? Email sales@sourceit.com.sg for volume pricing and delivery lead time.
Dell WL3024 Datasheet — Technical Specifications
General
| Product Name | Dell Pro Wireless Headset - WL3024 |
| Model | WL3024 |
| Dell SKU | 520-BBCV |
| Local Warranty (Singapore) | Dell datasheet: 3 Year Limited Hardware with Advanced Exchange Service. Singapore term to be confirmed with SourceIT sales; supplied with a GST invoice |
Audio
| Speaker Driver | 28 mm |
| Frequency Response | 20 Hz – 20 kHz (talk mode 100 Hz – 8 kHz) |
| Sensitivity | 119 dB @ 1 mW / 1 kHz |
| Noise Cancellation | Passive (no ANC) |
| Hearing Protection | EN50332 |
| Codecs | AAC, SBC, LC3 |
Microphone
| Type | 2 analog microphones, uni-directional, AI beamforming |
| Noise Cancellation | AI up-link noise cancellation |
| Frequency Response | 100 Hz – 14 kHz |
| Sensitivity / SNR | -45 dBV/Pa / 53 dB |
| Boom | 260° rotation (±130°) |
Wireless
| Bluetooth | 5.3, range up to 30 m (100 ft) |
| Receiver | USB-C wireless audio receiver (HR024) with USB-A adapter |
| Multipoint | 2 devices simultaneously; remembers up to 8 |
| LE Audio | Ready via firmware update |
Battery
| Listening Time | Up to 41 hours |
| Fast Charge | 15 minutes = approx. 8 hours listening (busy light off) |
| Full Charge | 2 hours via USB-C |
| Battery | 500 mAh |
Controls & Design
| Controls | Mute on earcup, mute by lifting boom, volume +/-, power, Bluetooth pairing, Microsoft Teams button |
| Busy Light | Double-sided LED |
| Form Factor | On-ear, folding; leatherette and memory foam |
| Weight | 182 g |
Certifications
| UC | Microsoft Teams (Open Office) Certified; Zoom Certified |
| Other | Engineered for Intel Evo |
Compatibility & Software Support
Operating Systems
Windows 11 / 10 (64-bit) and macOS; phones via Bluetooth.
Software
Dell Display and Peripheral Manager (Windows 10 build 17763+, Windows 11, Windows 11 on Arm) and the Dell Audio app for iOS and Android.
Voice Assistants
Siri, Google Assistant and Bixby pass-through.
Package Contents & Dell Headsets Ordering Information
In the Box
WL3024 headset, Dell Wireless Audio Receiver HR024, USB-A adapter, USB-C to USB-C charging cable (1.5 m), travel pouch, user documentation.
Dell Headsets
| Model | Key feature |
| WH125 | Wired USB-A, on-ear, boom mic |
| WL3024 (this listing) | Wireless (Bluetooth 5.3 + USB-C receiver), AI noise-cancelling mic |
| WL5024 | Wireless, hybrid ANC, AI noise-cancelling mic |
Datasheet & Downloads
| Dell datasheet | Dell Pro Wireless Headset WL3024 Datasheet (PDF) |
| Manuals & drivers | WL3024 manuals on Dell Support |
Need a PDF sent directly? Email sales@sourceit.com.sg quoting WL3024.
Frequently Asked Questions — Dell WL3024
Does the WL3024 have active noise cancellation?
No. Its noise cancellation is on the microphone (AI up-link) with passive isolation on the ear. For hybrid ANC choose the WL5024.
Can it connect to my PC and phone at the same time?
Yes, multipoint connects two devices simultaneously and remembers up to eight.
How long does the battery last?
Up to 41 hours of listening; 15 minutes of fast charging gives about 8 hours.
Is a wall charger included?
No, a USB-C to USB-C cable is included; the charger is not.
What warranty do I get?
Dell's datasheet states a 3-year Limited Hardware warranty with Advanced Exchange Service; please confirm the Singapore term with sales@sourceit.com.sg before ordering.
