Crestron DM NVX 5K 4x1 AV-over-IP Switcher with HDMI and USB-C Connectivity
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PRODUCT DESCRIPTION
Crestron DM NVX 5K 4x1 AV-over-IP Switcher with HDMI and USB-C Connectivity - Local Warranty
A compact DM NVX encoder/decoder with a built-in 4x1 switcher (two HDMI and two USB-C inputs), 5K Wide video support, Multiview streaming and eARC. It works as either a transmitter or receiver over standard Gigabit Ethernet.
Key Features
- 4x1 input switching: 2 x HDMI and 2 x USB-C (DisplayPort Alt Mode with USB 2.0 data)
- 5K Ultra-Wide 5120x2160 and 5K Super-Wide 5120x1440 support, up to 4:4:4, HDR10, HDR10+, Dolby Vision
- Multiview mode combines up to six DM NVX streams into one output
- eARC on the HDMI output and secondary HDMI input, with multichannel BTS AoIP streams
- Additional 1080p H.264 stream in encoder mode for touch screens and third-party decoders
- Native AES67, USB 2.0 and KVM routing, copper and fibre (SFP) Ethernet
- PoE++ powered, with enterprise security (802.1X, Active Directory, AES-128, PKI, TLS, SSH, HTTPS)
DM-NVX-384 Datasheet — Technical Specifications
General
| Product Name | DM NVX® 5K 4x1 AV-over-IP Switcher with HDMI® and USB-C® Connectivity |
| Brand | Crestron |
| Part Numbers | DM-NVX-384 (standalone), DM-NVX-384C (card for DMF-CI-8 chassis) |
| Operating Mode | Encoder or decoder, selectable via web browser, control system or Setup button |
Encoding / Decoding
| Video Codec | Encoder: Pixel Perfect Processing (default), DM-NVX-D10/D20/D200 Series, plus H.264 streaming; Decoder: Pixel Perfect Processing or DM-NVX-D10/D20 Series |
| Video Resolutions | Up to 5120x2160 @30 Hz (5K Ultra-Wide) or 5120x1440 @60 Hz (5K Super-Wide); up to 4:4:4; HDR10, HDR10+, Dolby Vision, Deep Color |
| Audio Formats | Primary multichannel (up to 8-channel LPCM or HBR 7.1), secondary 2-channel LPCM |
| Bit Rates | 200 to 950 Mbps |
| Streaming / Container | RTP, SDP; MPEG-2 transport stream; multicast via secure RTSP |
| Copy Protection | HDCP 2.3, AES-128, PKI |
Video
| Inputs | 2 x HDMI (HDR, 5K; DVI and Dual-Mode DisplayPort compatible); 2 x USB-C DisplayPort Alt Mode (HDR, 5K) |
| Output | 1 x HDMI (HDR, 5K; DVI compatible) with eARC |
| Switcher | 4x1 in encoder mode; 5x1 in decoder mode; manual or auto-switching, breakaway audio, QuickSwitch HD |
| Scaler (decoder mode) | 5K scaler, motion-adaptive deinterlacing, frame rate conversion, video wall up to 8 x 8, static or dynamic text overlay |
| Custom Resolutions | Pixel clock rates up to 600 MHz; 5K Ultra-Wide @60 Hz 4:2:0 as unscaled pass-through only |
Audio
| Inputs | HDMI, USB-C (DP Alt Mode), eARC (via HDMI OUT), AES67 (2-ch), BTS (multichannel network stream), analog stereo |
| Outputs | HDMI (multichannel pass-through), eARC (via HDMI IN 2), AES67 (2-ch), BTS, analog stereo (2-ch) |
| Digital Formats | Dolby Digital, Dolby Digital EX, Dolby Digital Plus, Dolby TrueHD, Dolby Atmos, DTS, DTS ES, DTS 96/24, DTS HD High Res, DTS-HD Master Audio, DTS:X, LPCM up to 8 ch |
| AES67 or DM NAX AoIP | 24-bit, 48 kHz |
| Analog Performance | 20 Hz–20 kHz ±0.5 dB; S/N >95 dB; THD+N <0.005% @ 1 kHz; stereo separation >90 dB |
Connectivity
| Ethernet | 2 x RJ-45 100/1000 (port 1 PoE++ PD), 1 x SFP (SFP-1G module sold separately) |
| USB | 2 x USB-C host (to computer); 2 x USB-A to device/HID (500 mA); USB 2.0 extension and routing, Layer 2 or 3 |
| Analog Audio | 1 x 3-pin terminal block, unbalanced stereo line-level input or output (2 Vrms) |
| Control Ports | 1 x RS-232 (COM), 2 x IR/serial (IRP2 emitter sold separately) |
| HDMI Control | HDCP 2.3, EDID, CEC, ARC, eARC |
| Network Protocols | 802.1X, Active Directory, TLS, SSH, SFTP, HTTPS, IPv4, ONVIF, IGMPv2/v3, SMPTE 2022, FEC |
Power & Physical (DM-NVX-384)
| Power | PoE++ IEEE 802.3bt Type 3 Class 6 (60 W) or optional PW-2420RU 24 VDC power pack (sold separately) |
| Power Consumption | 35 W typical |
| Heat Dissipation / Noise | 85 BTU/hr; 33 dBA typical |
| Operating Temperature | 0° to 40° C, 10% to 90% RH non-condensing |
| Dimensions (H x W x D) | 209 x 209 x 31 mm (8.21 x 8.21 x 1.22 in) |
| Weight | 1.23 kg (2.71 lb) |
| Mounting | Freestanding, surface mount, or single rack rail; fan cooled metal chassis |
| Compliance | FCC Part 15 Class B, IC Class B, CE, Intertek Listed for US and Canada |
Compatibility & Software Support
Ecosystem
| Control | Crestron 3-Series or later control system integration; HTTPS web setup |
| Multiview | Supported with compatible DM NVX endpoints (DM-NVX-384, 384C, 385, 385C) |
| Interoperability | DM NVX 4K60 4:4:4 endpoints (Pixel Perfect Processing), DM-NVX-D10/D20/D200 decoders and E10/E20 encoders when stream type is set accordingly |
| Audio | BTS multichannel AoIP stream compatible with the DM-NAX-XSP; native AES67 |
| H.264 | Streams to Crestron touch screens, digital graphics engines and third-party H.264 devices |
| Card Version | DM-NVX-384C installs in the DMF-CI-8 card chassis |
A non-blocking Gigabit network and minimum unshielded CAT5e cabling are required; 5K and HDR need 18 Gbps-rated HDMI cables, and USB-C cables must support DisplayPort Alt Mode. Crestron notes the DM-NVX-384 is not currently interoperable with DM NVX Software.
Package Contents & Ordering Information
Models
| Configuration | Part number |
| Standalone switcher/encoder/decoder | DM-NVX-384 |
| Card for DMF-CI-8 chassis | DM-NVX-384C |
Optional: PW-2420RU power pack, SFP-1G Series transceiver modules, IRP2 IR emitters (sold separately).
Datasheet & Downloads
| Product page | Crestron DM-NVX-384 product page |
| Card version | Crestron DM-NVX-384C product page |
| Design guide | Crestron AV-over-IP network design guide |
Frequently Asked Questions — DM-NVX-384
Can I connect a laptop by USB-C only?
Yes. The two USB-C inputs accept DisplayPort Alt Mode video and also pass USB 2.0 data between the host PC and other DM NVX or DM NUX endpoints. The cable must support DisplayPort Alt Mode.
What is Multiview?
A streaming mode that combines up to six DM NVX video streams into one output, with flexible layouts, text overlays, selectable audio and highlight borders. It works with compatible DM NVX endpoints.
What does eARC enable?
Display audio (for example smart TV apps) can be returned via the HDMI output and sent over the network as a multichannel BTS AoIP stream, and the secondary HDMI input can feed multichannel audio to an AVR.
How is it powered?
By PoE++ (IEEE 802.3bt Type 3 Class 6, 60 W) on Ethernet port 1, or the optional PW-2420RU power pack, which Crestron recommends when the USB device ports are heavily loaded.
What is the DM-NVX-384C?
The card version of the same switcher, for installation in the DMF-CI-8 card chassis.
