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Over the last year and change, we’ve seen an unprecedented amount of disruption to the way people do business every day. Entire companies – and even entire industries – have been upended, and today’s business leaders face the pressing challenge of finding agile new ways for their people to collaborate and work. Often, this effort begins with putting an intense focus on workplace modernization.

As employees have moved in droves toward working from home over the last year and a half, there’s been a large-scale trend of workplace modernization. Companies are doing everything they can to give people the new and emerging technologies they need. But they’re not modernizing just the workplace, per se – really, what they’re doing is putting IT everywhere. With the rise of remote and hybrid work, the reality is that people are scattered all over. What they need is technology that can help them work productively from anywhere on Earth.

Nowadays, it’s clearer than ever – when you start to think about workplace modernization, you shouldn’t just think about the “workplace” the way we once knew it. You’re dealing with a lot more than just a traditional office facility and the people who work there. That’s a narrow view of what the workplace really is.

It’s never exactly been easy for organizations to master workplace modernization, but it’s only getting more difficult as we venture through 2021 and approach 2022. Why’s that? Because we’re all collectively figuring out that the future of work is hybrid. We’re going to have some co-workers working in the office, others from home, and still others somewhere in between, and our IT will need to cater to everyone, all at once. It’s complex, to say the least.

Think about what you enjoy when you check into a hotel. The important things used to be whether the bed and pillows were comfortable, and whether the room's TV had enough cable TV options to satisfy your entertainment needs. Today? Those expectations have a far higher ceiling.