Call Centre
2 articles
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Are Companies Wasting Money Replacing Headsets When They Only Need New Ear Cushions?
Replacement ear cushions cost about 5% of a new business headset. When cushions are enough, when to replace the headset, and a per-seat cost example.
Wei Fei
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Why USB Headsets Still Beat Bluetooth for Some Call Centres
Why wired USB headsets still beat Bluetooth for fixed-seat call centres, when DECT is the better wireless choice, and per-seat cost in Singapore.
Wei Fei
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Wei Fei
